# Hayward Pro App — user reviews

> 17 indexed App Store user reviews of Hayward Pro App by Hayward Industries, inc., rated 4.90/5 from 77 ratings.

- Source: https://appshunter.io/ios/app/hayward-pro-app/id1620248179/reviews
- App overview in markdown: https://appshunter.io/ios/app/hayward-pro-app/id1620248179.md
- Rating breakdown: 5★ 72 · 4★ 3 · 3★ 2 · 2★ 0 · 1★ 0

## Newest reviews (4 of 17)

### 5/5 — Owner

*2025-03-12*

Works like a champ.

**Developer response:** Thanks for the great review.  We think it will transform configuring and servicing OmniLogic controllers.  If anything comes up, please email us at customerappsupport@hayard.com.

### 5/5 — Perfect

*2025-03-11*

This app has made repairing or changing the configuration easier than it ever used to be. I have probably saved time and money in gas and then other things from not having to go to the job site.

### 5/5 — Great

*2025-02-20*

I love the app. It helps so much being able to assist a customer from wherever.

**Developer response:** Thanks for the great review.  We think it will transform configuring and servicing OmniLogic controllers.  If anything comes up, please email us at customerappsupport@hayard.com.

### 5/5 — Great app!

*2025-02-16*

Great app-I can do deep programming from my office now!

## Most critical reviews (10 lowest-rated)

### 2/5 — Was very useful for a few weeks.

*2024-07-06*

Now it cannot connect to omni systems. Gives error message even for systems we have already remote configured in recent weeks.

**Developer response:** Please email us at customerappsupport@hayward.com and we will help figure out what you might be seeing.  Nothing should have changed from when you started to where it is now.  Please make sure that any systems that you are working on have been upgraded to R5.0 or above.

### 3/5 — Needs work.

*2025-08-06*

Buggy with uploads.  Constant errors about being unable to connect. 
Also can log into app on one device, but not on another without getting an oops there is an error message

### 3/5 — Useful for complex programs

*2024-07-23*

A huge step in the right direction. It’s tricky to use but really useful on complicated setups. 

Tips: 

The MSP “owner” needs to give you access after you request it. 

The save to file feature doesn’t work, there is no apparent way to upload it back into the app. Instead, save it as a template inside the app itself.

Be careful if closing the app in the middle of an activebuild, it won’t save. 

The site/owner names do not display, it is by address so know where the Omni address is.

**Developer response:** Please email us at customerappsupport@hayward.com and we will help figure out what you might be seeing.  Nothing should have changed from when you started to where it is now.  Please make sure that any systems that you are working on have been upgraded to R5.0 or above.

### 5/5 — Argh

*2025-10-28*

Quit asking me to review over and over again on the app. I have already reviewed it.

### 5/5 — Owner

*2025-10-25*

Good stuff!

### 5/5 — Owner

*2025-10-10*

Works like a champ.

**Developer response:** Thanks for the great review.  We think it will transform configuring and servicing OmniLogic controllers.  If anything comes up, please email us at customerappsupport@hayard.com.

### 5/5 — Nc

*2025-10-08*

Pool

### 5/5 — Great for monitoring

*2025-08-23*

Great for monitoring all my customer s pools

### 5/5 — Fantastic tool for dealers

*2025-06-18*

Great tool for anybody using Omni to manage their customers and also configure pools. Also helps in fixing issues without going on site.

### 5/5 — Great app!

*2025-05-19*

Great app-I can do deep programming from my office now!

**Developer response:** Thanks for the great review.  If anything comes up, please email us at customerappsupport@hayard.com.

## Most praised reviews (3 highest-rated)

### 5/5 — PoolPimp

*2025-05-16*

OFYB

**Developer response:** Thanks for the great review.  If anything comes up, please email us at customerappsupport@hayard.com.  Had to look up OFYB!  :-)

### 5/5 — Perfect

*2025-05-01*

This app has made repairing or changing the configuration easier than it ever used to be. I have probably saved time and money in gas and then other things from not having to go to the job site.

**Developer response:** Thanks for the great review.  We think it will transform configuring and servicing OmniLogic controllers.  If anything comes up, please email us at customerappsupport@hayard.com.

### 5/5 — Great app

*2025-04-24*

This app is very usefully for remotely managing and monitoring our customers pools.

**Developer response:** Thanks for the great review.  We think it will transform configuring and servicing OmniLogic controllers.  If anything comes up, please email us at customerappsupport@hayard.com.

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-20.*
