# Hayya to Qatar — user reviews

> 273 indexed App Store user reviews of Hayya to Qatar by Hayya, rated 3.77/5 from 475 ratings.

- Source: https://appshunter.io/ios/app/hayya-to-qatar/id1593845586/reviews
- App overview in markdown: https://appshunter.io/ios/app/hayya-to-qatar/id1593845586.md
- Rating breakdown: 5★ 292 · 4★ 28 · 3★ 23 · 2★ 20 · 1★ 109

## What do users think of Hayya to Qatar?

Overall sentiment: negative

**Pros**

- 🚀 Convenient
- 🚀 Smooth process
- 🚀 Easy and intuitive
- 🚀 Exceptional
- 🚀 Amazing
- 🚀 Seamless
- 🚀 Impressive integrations

**Cons**

- 🐛 Buggy and crashes
- 🐛 Slow and unresponsive
- 🐛 Poor user interface
- 🐛 Difficult to use
- 🐛 Unreliable
- 🐛 Frustrating experience
- 🐛 Lack of customer support
- 🐛 Discriminatory practices
- 🐛 Unacceptable delays

**Commonly reported bugs**

- Issues with photo/document uploads
- Login and account management problems
- Inconsistent app behavior and crashes
- Ticket and accommodation visibility issues
- Unresponsive support channels

**Most requested features**

- Add PDF or printable version of Hayya Card
- Improve ticket integration and visibility
- Allow profile/applicant changes
- Enhance map and navigation features
- Provide better communication and updates

## Newest reviews (15 of 273)

### 1/5 — بعيد عن مواكبة العالم

*2025-09-20, version 9.6.0*

شهر وطلبي معلق العالم خلال ٢٤ ساعه يعطيك رد

### 1/5 — Worst application and worst customer service

*2025-09-07, version 9.5.2*

I applied for my child as a dependent and it keeps doing the following: They reject it and ask me for the original Iqama, I upload it, then they reject and ask for the digital ID (Absher), I upload it, they reject it and ask for the original Iqama, this happened 8 times, and when I called the customer care they said they opened a ticket, and dropped the call in the middle of the conversation, and sent me a ticket link that does not work!!!! 
Worst experience ever!!!
I don’t want to go to Qatar anymore!

### 1/5 — غير مفيد

*2025-08-27, version 9.5.2*

للأسف التطبيق لا يشبه دولة قطر بيروقراطية في الاجراءات وغياب للمعلومات بعد ان قمت بتأكيد حجز الفندق قبل ٥ ايام قدمت على فيزا A2 لمقيمي دول الخليج مفترضا ان الفيزا لن تأخذ اكثر من ٢٤ ساعة وهي العاده للحصول على التأشيرة لمقيمي دول الخليج في دول مجلس التعاون الأخرى ولكن طلبي معلق منذ 16 يوم مع غياب لاي معلومة توضح سبب التأخير او الفترة الزمنية التي يمكن ان ياخذها الطلب لاحقا قمت بإلغاء حجز الفندق

### 2/5 — تتاخر كثيراً اصدار بطاقة هيا

*2025-06-11, version 9.5.2*

لا انصح بالتقديم والتعامل جداً جامد مع العاملين فيها ، ولا يساعدوننا للحصول على الفيزا __ شهر ونصف للحصول عليها!!!!

### 1/5 — Needs Significant Improvement

*2025-06-03, version 9.5.2*

The visa application process through the Hayya app needs a lot of improvement. The user interface is not intuitive, and the overall experience is far from user-friendly. The mobile web version often fails to load properly, making it frustrating to complete the application on the go.

Additionally, the visa process is unclear and lacks proper guidance, especially for first-time applicants. More streamlined instructions, better app stability, and real-time support would make a big difference. Hoping to see improvements soon.

### 1/5 — As long as are applying for A1 visa forget this app and look for alternatives

*2025-03-24, version 9.5.0*

This is a broken and frustrating system, especially for African applicants. From endless pending statuses to poor communication and lack of support, the entire process feels designed to make things as difficult as possible for us. I would strongly advise African travelers to avoid this app and seek alternative visa options. This process is not worth the stress, time, and inefficiency.  

Save yourself the headache this system is a complete failure.

### 1/5 — DONT Apply for hayya waste of time

*2025-03-24, version 9.5.0*

Worse experience ever

### 1/5 — Not reading data well

*2025-03-22, version 9.4.0*

I uploaded my photo and passport, which clearly states my gender. However, Hayya rejected my visa application, citing incorrect gender information. The issue seems to be that Hayya's gender verification process, which compares the passport photo with the stated gender, is not accommodating diverse facial features across different ethnicities. This has led to an incorrect assessment of my gender. Please do reconsideration, taking into account the variations in facial characteristics among people of different racial backgrounds.

### 1/5 — Bad service

*2025-03-20, version 9.4.0*

Useless app and service waste of time and money they took my money did not update me in time did not follow up

### 2/5 — Difficult to use

*2025-03-16, version 9.4.0*

It took me probably 50 attempts before the app would accept a picture of my passport.  It kept telling me to submit a picture less than 2MB. I tried different lighting, with and without flash, different backgrounds.  Finally, for a reason I can’t explain, the app finally accepted a picture. I’ve spent at least 1.5 hours on a process that the app suggests will take 5-6 minutes.
Just giving honest, constructive feedback.

### 1/5 — Really bad

*2025-03-08, version 9.4.0*

Really bad! just as the hyped up Hayya portal to all visa needs to Qatar. Their website and applications process is a mess, no updates to changes in process until you run into an issue. The app just circles around the webpage which is even more frustrating.

### 2/5 — Useless app

*2025-02-20, version 9.3.2*

Useless

### 2/5 — Doesn’t work Properly

*2024-12-29, version 9.2.0*

Trying to apply visa using mobile but it doesn’t work. Even using laptop it gives error sometimes. They need to do better job in testing the application. I cannot open my Hayya on the mobile, it just pops up and does nothing. A

### 2/5 — نضام نوعا ما يعرقل

*2024-12-26, version 9.2.0*

صراحه دفعنا مبلغ و قدره حق الحجز و اخرتها قالو كنسلو وقدمو مادري وين لفونا لف وخسرنا مبلغ و قدره عشان هل نظام اليديد 🙃

### 1/5 — Not working always showing network error

*2024-12-24, version 9.1.9*

Not working always showing network error

## Most critical reviews (10 lowest-rated)

### 1/5 — Can’t select country code

*2026-06-15, version 9.7.4*

I have been trying half an hour to compete the visa. Unfortunately I can’t select USA code, it’s keep selecting another country with +1. Very very annoying.

### 1/5 — Login Problem

*2026-04-21, version 9.7.2*

Login button not working check it out.

### 1/5 — Login Impossible

*2026-01-26, version 9.6.7*

Sends an OTP that’s not accepted

### 1/5 — A1 Visa Taking Ages

*2025-12-21, version 9.6.6*

Last time I applied for A1 Visa they updated after 3 months, A1 Visa takes ages to update the status, This time also taking ages

### 1/5 — سابقا كان افضل وسافرت منه ولكن حاليا جاني رفض زعلوني صراحه

*2025-12-21, version 9.6.6*

غير جيد

### 1/5 — Too delay

*2025-12-18, version 9.6.6*

The visa approval takes ages from Hayya APP, which means you need to submit your application before 4 months from the planning (visit) date 🤣 
I received my Bahrain visa within 10 minutes. Hayya platform need to hire new experienced employees to speed up the process

### 1/5 — سيىء جداً جداً

*2025-12-07, version 9.6.4*

اتمنى من المسؤلين تطوير هاذا التطبيق لانه معقد ويرفع الضغط

### 1/5 — The worst app

*2025-11-19, version 9.6.3*

Incomplete info, requests that does not go through the menu remains blocked both for website and app

### 1/5 — Visa application not working

*2025-10-19, version 9.6.0*

After entering the residence country is gets stuck. I tried with app, safari, chrome. Same

### 1/5 — Profile pic update/visa application submission issue

*2025-09-29, version 9.6.0*

When I tried to apply for visa, I couldn’t submit the application. System showed the error: “right eye closed, Left eye closed, please contact the support team for profile picture update.” There is no option to update the profile picture as well. Contacted the support team with screenshot of  an issue. But no solution has been provided.

## Most praised reviews (10 highest-rated)

### 5/5 — جيد جدا

*2025-12-18, version 9.6.6*

ممتاز

### 5/5 — تجربة مميزة

*2025-11-26, version 9.6.3*

تطبيق مميز استخدمته مع اسرتي قضينا أجمل ايام في قطر فعاليات جميلة ومواقع اجمل 
تجربة تستحق التكرار

### 5/5 — Hmmmmm

*2025-06-13, version 9.5.2*

You can’t use Visa card more one payment

### 5/5 — Savith

*2025-03-30, version 9.5.1*

I recently applied for a visa through Haya Visa and was impressed with the seamless process. The team was responsive, and the application was approved quickly. Highly recommend!

### 5/5 — Convenient

*2025-03-04, version 9.4.0*

I loved the convenience of this app.

### 5/5 — Most convenient  app

*2024-11-13, version 9.1.8*

This is the easiest visa application I have done , convenient, fuss free and simple

### 5/5 — Exceptional

*2024-08-21, version 9.1.7*

Exceptionally smooth process.

### 5/5 — amazing

*2024-04-27, version 9.1.6*

you need to try hayya to qatar if you come to qatar never had a problem

### 5/5 — السعودية - جدة

*2024-04-18, version 9.1.3*

السلام عليكم 
اشكر جميع العاملين في منظومة هيّا واشكر كل من تواصلت معهم على الرقم ‭+974 4441 2022‬
لحُسن التعامل والمعلومات
فعلا فريق رائع و محترف 
تحياتي للجميع بدون استثناء 
وفقكم الله

### 5/5 — Very good app

*2024-02-03, version 9.0.8*

Easy to use

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-11.*
