# HB Money Transfer — user reviews > 103 indexed App Store user reviews of HB Money Transfer by Hafiz Bros Travel & Money Transfer Limited, rated 4.00/5 from 4 ratings. - Source: https://appshunter.io/ios/app/hb-money-transfer/id1587112522/reviews - App overview in markdown: https://appshunter.io/ios/app/hb-money-transfer/id1587112522.md - Rating breakdown: 5★ 3 · 4★ 0 · 3★ 0 · 2★ 0 · 1★ 1 ## What do users think of HB Money Transfer? Overall sentiment: positive **Pros** - 🚀 Fast and quick transfers - 💰 Good and high exchange rates - 👍 Easy to use app - 🤝 Excellent and friendly customer service - ✅ Reliable service - 💯 Highly recommended - ⚡ Efficient service - 🌟 Best app - 💖 Secure - 😊 Helpful staff - 💰 Low fees - 👍 User-friendly interface - ⏱️ Money received quickly - 🌟 Top-rated service - 👍 Trustworthy - 🚀 Seamless transactions - 💯 10/10 rating - ✅ Promises delivered - 🌟 Amazing service - 👍 Cooperative staff - 🌟 Best money transfer app - 🚀 Swift money delivery - 🌟 Best for sending money abroad - 👍 Good experience - 🌟 Top service - 👍 Customer care on point - 🌟 Best rates so far - 🌟 Remarkable customer service - 🌟 Highest rate on the market - 🚀 Fabulous app - 👍 Easy to use - 🚀 Seamless money sending - 👍 Good service so far - 🌟 Better service - 🌟 Best of all - 🌟 Trusted and user-friendly - 🌟 Best money transfer app - 🌟 Perfect app - 🌟 Fantastic service - 🌟 Best money service - 🌟 Amazing app - 🌟 Good app - 🌟 Good service - 🌟 Helpful and secure app - 🌟 Best money transfer company - 🌟 Good company - 🌟 Great work - 🌟 Good app - 🌟 Amazing app - 🌟 Good app - 🌟 Good service - 🌟 Good app - 🌟 Helpful and secure app - 🌟 Lovely - 🌟 Good services - 🌟 HB money is best - 🌟 Quick & smooth - 🌟 Excellent service - 🌟 Highly recommend - 🌟 Best app ever - 🌟 Great work - 🌟 Good app - 🌟 Highly recommended - 🌟 Very quick and Efficient app - 🌟 Highly recommend this app - 🌟 Fast and high exchange rate - 🌟 Fast Remittances - 🌟 Excellent and reliable service - 🌟 Easy to use and friendly - 🌟 Excellent and good service - 🌟 Really good app - 🌟 Best service and high rate - 🌟 Amazing service - 🌟 Reliable - 🌟 Amazing service - 🌟 Best money transfer Europe and uk - 🌟 Best App - 🌟 Excellent service, easy to use - 🌟 Very good company - 🌟 Excellent and fast services - 🌟 Highly recommended - 🌟 Good rate, good service - 🌟 Excellent service high rate - 🌟 Good service - 🌟 Best App so far - 🌟 Excellent service provided - 🌟 Highly recommend this app - 🌟 Best service - 🌟 Great service - 🌟 Quick, efficient, reliable - 🌟 Greatest app ever - 🌟 Good app **Cons** - 🐛 Fraudulent practices alleged - 🐛 Refund issues - 🐛 Told to contact bank - 🐛 Stories and excuses - 🐛 Bad customer service - 🐛 Slow transaction times - 🐛 Charges for cancellation - 🐛 Not convenient - 🐛 Slow to process transactions - 🐛 Long delays - 🐛 BRPs no longer in use issue - 🐛 Worse experience ever - 🐛 Not transparent - 🐛 Money not transferred instantly - 🐛 Avoid at all cost - 🐛 Hold money and ask for documents - 🐛 Limits on maximum send amount - 🐛 Not worth it anymore - 🐛 Useless app - 🐛 No option to redeem bonus - 🐛 Customer support unhelpful - 🐛 Horrible service - 🐛 Annoying app - 🐛 Dodging fluctuated rates - 🐛 Fluctuating rates on Sunday - 🐛 Try to hold money - 🐛 Scam allegations - 🐛 Totally disgusted with the service - 🐛 Asked to verify by video call - 🐛 Lied about video call - 🐛 Video call only for female customers - 🐛 Unacceptable behavior **Commonly reported bugs** - Transaction cancelled but no refund - Money held after first transaction - No option to redeem bonus - BRPs no longer in use issue - Fluctuating rates on Sundays **Most requested features** - Allow registration with international passports ## Newest reviews (18 of 103) ### 5/5 — Best App *2026-06-23, version 4.3.9* Best App With good customer service, i will recommend it to everyone to use it ! And Mr Irfan is so much helpful to guide me through Thanks you HB App best and secure app ### 5/5 — Joe *2026-05-21, version 4.3.9* Recommend, fast and reliable payment services. 10/10💯💯✅ ### 5/5 — A reliable money transfer company *2026-05-19, version 4.3.9* Good reliable company with very good exchange rates which are usually very competitive. Delivery of the money in good time and in case of any hold up, a good personalised service. ### 5/5 — Mr Rafiq *2026-05-15, version 4.3.9* Excellent service better rate from other app ### 5/5 — Good service *2026-05-15, version 4.3.9* Customer service was very good today.thanks ### 5/5 — Waseem ali *2026-05-11, version 4.3.9* I am using their services since 2010 and always found them sincere hounest and thier rates are the best and always promises are delivered. 10/10 ### 5/5 — Money transfer *2026-05-04, version 4.3.9* Excellent service ### 5/5 — Sending money *2026-05-01, version 4.3.9* I send the money through the app and payment went through so quick into bank account and then one of app customers advisor Asma call me and ask me did your beneficiary receive the fund so service is really good and Asma is really helpful and supportive I really appreciate and recommend this service and app for using sending money to your love one five star service and efficient great pay rate so please do use the HB service ### 5/5 — Good service *2026-05-01, version 4.3.9* I have good experience in sending money transfer ### 5/5 — Highest Rate and Secure *2026-04-29, version 4.3.9* One of the best money transfers app, they have highest rate and if you put in wrong number they detect and help you out. Customer service is always on point, swift, helpful and reliable. ### 5/5 — Best for sending money abroad *2026-04-29, version 4.3.9* I have been using HB Money transfer for over 6 months. Never had an issue. The Money is transferred across to your reciever within 10 mins. Fast realiable service. The cost of sending is very minimal. Would recommend this app to everyone. ### 5/5 — Asma is best *2026-04-28, version 4.3.9* Customer ### 5/5 — Good customer service/better rates *2026-04-26, version 4.3.9* For me they are the best rates so far ### 5/5 — Good service *2026-04-26, version 4.3.9* Remarkable customer service and very friendly people ### 5/5 — Good service *2026-04-23, version 4.3.9* Is the highest rate on the market ### 5/5 — My review *2026-04-23, version 4.3.9* This app is fabulous,easy to use and it seamless, I was able to send money to my loved one back in Ghana. ### 5/5 — Good services *2026-01-12, version 4.3.7* Their services are good so far ### 5/5 — Good rate better Service *2026-01-11, version 4.3.7* I have used them quite a number of times since I discovered them a month ago. So far their rates have always been at least 5% higher than competitors which a lot. I hope they are not using it as introductory rates and revert back to what others are using when they have gained market share ## Most critical reviews (10 lowest-rated) ### 1/5 — Fraud *2026-05-20, version 4.3.9* They are scammers. Don’t be deceived. I sent 450 pounds but the transaction was cancelled but till now I haven’t the refund. Later on I was told they haven’t received any money in their account accounts. I sent them bank statement yet still I was told I should contact my bank. I have given them all the necessary proof but yet still they keep on telling me stories. Because you don’t sent huge amount here if you love your money ### 1/5 — Bad customer service *2026-01-12, version 4.3.7* The agents on the app are so not professional. Transaction time is also slow and long and they charge you when you want to cancel transfers. They have got good rates though but very very bad customer service when you face problems. ### 1/5 — Not convenient takes days to process transactions *2026-01-02, version 4.3.7* This app is not convenient they don’t understand that BRPs are no longer in use. Very slow to process transactions. Be ready for long delays when performing a transaction. ### 1/5 — Not convenient *2025-12-04, version 4.3.7* This app is not convenient they don’t understand that BRPs are no longer in use. Very slow to process transactions. Be ready for long delays when performing a transaction. ### 1/5 — Please avoid them *2025-10-01, version 4.3.3* Worse experience ever. Bad customer service and they are not transparent with customers. Money is not transferred instantly. I have used UnityLink, Taptap send, Sendwave, Riz remit and western union. This is the worst among all. Avoid them at all cost if you peace of mind ### 1/5 — Avoid at all cost *2025-07-05, version 4.3.1* this app is not good avoid after making first transaction they hold money and ask for documents that are not necessary you should also allow people to register account with their inyernational passports if you want many people to use ### 1/5 — Not worth it anymore *2024-05-24, version 4.1.6* Started off good but now they have a limit on the max you can send which is a waste of time…. Remitly and TapTap Send don’t so I will take my business to them - plus they do better rates then these lot ### 1/5 — Useless app *2023-08-09, version 2.0.9* That most rubbish and useless app. I have got 10 pound bonus and when I did my 1st transaction there was no option to redeem it. Than I contact customer support but they won’t help what I want from them. I will not use this horrible service again and will not recommend anyone. Sorry for this but it’s reality ### 1/5 — Worst Money transfer ever seen *2023-08-06, version 2.0.9* Never Seen such a worst money transfer service in my life. So annoying app and dodging fluctuated rates, even the rates are fluctuating on Sunday which is extremely bizarre. When contacted he said office is closed today, later said I am in Night Shift today. They will try to hold your money to get your more details which is ridiculous. Will suggest everyone not to use this scam. ### 1/5 — Totally disgusted with the service !!! *2023-02-28, version 2.0.3* My wife downloaded the app, and was asked to verify by video call and when questioned about this , they lied and said we didn’t video call ….moments later calling to apologise for the video call which I believe they only make to female customers totally unacceptable behaviour I hope they take action over this.. ## Most praised reviews (10 highest-rated) ### 5/5 — Mr Iddrisu *2026-08-06, version 4.3.9* Good rate and Fast pay out.. ### 5/5 — Muhammad Ahmad *2026-07-31, version 4.3.9* Fantastic service, I sent money to wrong person and the girl on phone fixed it quickly Thanks ### 5/5 — Excellent service. *2026-07-30, version 4.3.9* Very fast and reliable. I have never regretted using HB money for my transfers . ### 5/5 — Excellent customer service *2026-07-28, version 4.3.9* I was contacted as soon as I signed up and offered assistance throughout the registration process; which was nice to see. My first transfer went smoothly albeit with a slight hold while I provided my identity documents. Excellent experience so far. ### 5/5 — 5 star *2026-07-22, version 4.3.9* ⭐⭐⭐⭐⭐ Excellent service! The transfer process was fast, secure, and very easy to use. The exchange rates were competitive, and the money reached the recipient on time without any issues. The customer service team was also friendly, professional, and quick to respond to my questions. I highly recommend this remittance company to anyone looking for a reliable and hassle-free way to send money internationally. ### 5/5 — So helpful! *2026-07-08, version 4.3.9* The HB Money Transfer team has been really helpful. I had a few issues with my transaction they dealt with them very quickly and smoothly. Thanks again for the help. ### 5/5 — Excellent Service *2026-07-03, version 4.3.9* I’ve been using HB Money Transfer to send money to Ghana, and my experience has been excellent. Initially, they asked me to provide identification documents for verification, which gave me confidence that they take security seriously. Once my account was verified, every transaction has been smooth, fast, and reliable, with no unnecessary delays. The service is easy to use, and my transfers have always reached their destination without any issues. It’s reassuring to have a money transfer service that is both secure and dependable. I would definitely recommend HB Money Transfer to anyone looking for a reliable way to send money to Ghana. ### 5/5 — Fast and Reliable *2026-07-01, version 4.3.9* I use the App to send money to Ghana and their rates are good and the transaction is free, fast and reliable ### 5/5 — Super *2026-06-30, version 4.3.9* Very reliable and fast ### 5/5 — Frank Boateng *2026-06-29, version 4.3.9* I send money through HB money transfer and it’s faster and reliable HB money transfer is the best --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-18.*