# HB Padie by Heritage Bank — user reviews > 17 indexed App Store user reviews of HB Padie by Heritage Bank by Heritage Banking Company Limited, rated 2.06/5 from 32 ratings. - Source: https://appshunter.io/ios/app/hb-padie-by-heritage-bank/id1076292826/reviews - App overview in markdown: https://appshunter.io/ios/app/hb-padie-by-heritage-bank/id1076292826.md - Rating breakdown: 5★ 5 · 4★ 1 · 3★ 2 · 2★ 7 · 1★ 17 ## Most critical reviews (10 lowest-rated) ### 1/5 — Bad app bad bank *2024-05-19* I can’t even make transfer ### 1/5 — Bad everything *2024-01-20* No stable withdrawal , be it airtime, sports bet, utility, transfer or card…. Do not open a heritage bank account ### 1/5 — Network issues *2023-11-22* The issue of opening this app is so annoying I will have to restart my network over and over before it works ### 1/5 — Worst bank ever *2023-10-27* Can’t use my bank app on weekends that’s sad ### 1/5 — Boring App. *2023-09-09* By far the worst Bank App ever.. Only thing positive about this App is that your money will be reversed if you had an unsuccessful transaction. Do well to improve the App. ### 1/5 — You app visions can’t even make transfer *2023-08-21* You app visions can’t even make transfer ### 1/5 — Tosin *2023-06-11* Worst bank I ever used with poor customer support. 😭😭😭😭 ### 1/5 — This app is trash *2023-06-10* This app is trash ### 1/5 — Needs a lot of improvement. *2023-06-03* I have not had a good experience using this app. ### 1/5 — Evidence of a successful and a failed transaction *2021-08-26* There should be Evidence of a successful and a failed transaction **Developer response:** Dear Jegbefumen Okojie, We appreciate your feedback regarding our application which is of immense importance and affords us the opportunity to improve on our service delivery. Best regards, ## Most praised reviews (7 highest-rated) ### 5/5 — Very poor *2024-03-31* Ever since have been using this bank, i regret dealing with heritage bank. Cus from one to another, and there’s no solution ### 5/5 — Mr *2023-06-09* Have been trying to use this bank to send money like two weeks now it not going… I don’t know why ### 5/5 — Pretty Cool! *2016-02-21* Love the interface and the colors! Really what's not to love?!!!! **Developer response:** Dear Mimi405, We appreciate your feedback regarding our application. It is of immense importance and affords us the opportunity to improve on our service delivery. Best regards, ### 3/5 — App *2020-10-22* This app is far better than the the new app. It user friendly than the new account **Developer response:** Dear Adekanmi2020, We appreciate your feedback regarding our application. It is of immense importance and affords us the opportunity to improve on our service delivery. Best regards, ### 3/5 — Upgrade *2018-09-20, version 1.4* There should be some evidence of successful transactions on the screen after successfully transaction .. like you have successfully transfer to so so account Thank you **Developer response:** Dear Nwa Dade, We appreciate your feedback regarding our application. It is of immense importance and affords us the opportunity to improve on our service delivery. Additionally, please download and register on the updated application to enjoy the stated feature. Best regards, ### 2/5 — Upgrade *2020-11-27* Make ona go upgrade ona app oo. Com Dey stress pipo anyhow. **Developer response:** Dear Ogaag, We apologize for the challenges you encountered while using our HB Padie application. Please send an email to info@hbng.com with details of the challenge, to enable us assist you further. Best regards, ### 2/5 — Issues opening the App *2017-03-17* Have issues opening this app. I always have to restart my phone and open it before it opens. I don't experience this with other mobile banks apps I currently use. **Developer response:** Dear BirdQ4, We apologize for the challenges you encountered while using our HB Padie application. Please send an email to info@hbng.com with details of the challenge, to enable us assist you further. Best regards, --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-06-10.*