# HBO Max: Stream Movies & TV — user reviews

> 5,367 indexed App Store user reviews of HBO Max by WarnerMedia Global Digital Services, LLC, rated 4.90/5 from 5,603,457 ratings.

- Source: https://appshunter.io/ios/app/hbo-max-stream-movies-and-tv/id1666653815/reviews
- App overview in markdown: https://appshunter.io/ios/app/hbo-max-stream-movies-and-tv/id1666653815.md
- Rating breakdown: 5★ 5,080,637 · 4★ 393,458 · 3★ 80,933 · 2★ 16,358 · 1★ 32,071

## What do users think of HBO Max?

Overall sentiment: neutral

**Pros**

- 🚀 Smooth performance
- 🔍 Extensive content library
- 👍 Intuitive navigation
- 🤩 Improved user experience

**Cons**

- 🐛 Frequent crashes and bugs
- 🔀 Disorganized content navigation
- ⏱️ Slow loading times
- 🔒 Login and account issues

**Commonly reported bugs**

- Inability to resume playback from last watched position
- Subtitles not syncing properly during ad breaks
- Rewind and fast-forward functionality not working as expected
- Streaming freezes and playback issues during commercials

**Most requested features**

- Restore custom profile pictures
- Improve search and filtering options
- Add native Apple TV integration
- Provide more granular content organization

## Newest reviews (13 of 5,367)

### 3/5 — The amount of ads is crazy

*2026-08-25, version 7.10.0*

The amount of ads is crazy, they’re increasing the amount of ads it’s almost unbearable

### 3/5 — chrome cast

*2026-08-25, version 7.10.0*

this app is kinda bad when it comes to casting onto the tv. sometimes while its playing stuff the audio skips and the screen glitches pretty badly. this isnt just my tv not playing things properly, every other streaming app works fine. seems to just be a problem with hbo

### 2/5 — So MANY ADS

*2026-08-25, version 7.10.0*

SOMANYADS OMG

### 4/5 — Good

*2026-08-25, version 7.10.0*

Good

### 4/5 — Still something wrong

*2026-08-24, version 7.10.0*

When I watch Kids or Family Shows on Max it still doesn’t sync where I left off on the Apple TV app

### 2/5 — Commercials no offline downloads.

*2026-08-24, version 7.9.0*

Commercials no offline downloads.

### 5/5 — Winning

*2026-08-24, version 7.9.0*

All the good shows , almost

### 4/5 — App ready

*2026-08-24, version 7.9.0*

No available app for samsung tv in NZ

### 5/5 — Short ads

*2026-08-24, version 7.9.0*

Has The Sopranos and has short ads, very nice.

### 4/5 — Lanterns

*2026-08-24, version 7.9.0*

LOVE theDC Variation

### 5/5 — HBO max 5/5

*2026-08-24, version 7.9.0*

Good service downloaded no ads and what I think the best selection for most streaming services.

### 5/5 — Lanterns

*2026-08-24, version 7.9.0*

Such great acting from Kyle chandler and Aaron Pierre. I’m just so glad that there is more green lantern content and for it to be a show instead of a movie really makes me appreciate this studio and making it all come together.

### 5/5 — HBO Max

*2026-08-24, version 7.9.0*

What more is there to say I’ve been watching HBO since the old cable days they’ve always delivered the greatest show that’s ever been on TV is obviously the Sopranos I still go back to that series and still learn things about it. Most remarkable TV show ever the wire incredible the pit I could go on and on the app is easy to use the sound…sounds incredible through my HomePods speakers and my smart TV soundbar… picture on the TV is pristine clean and looks amazing! Warner Brothers I believe or whomeverowns you thank you for everything. You and everyone that works for the company and all the actors and all the producers and all the workers. Thank you for everything.  You all bring much enjoyment in life and let’s not forget. Thank you Apple and thank you Steve Jobs for this technology, the world is a better place because of it. You all have a great Sunday. God Bless…

## Most critical reviews (10 lowest-rated)

### 1/5 — Annoying

*2026-08-25, version 7.10.0*

It’s this app has been doing something really annoying lately. It says I don’t have Internet connection when I am connected to Wi-Fi with strong signal. Every other streaming service will work when it says that I don’t have Internet connection. This has been going on since I did the last update and it’s really frustrating because it’s not a cheap service anymore. Oh another thing that’s really annoying is getting any sort of commercial when I pay full price to not get commercials.

### 1/5 — Freezes

*2026-08-25, version 7.10.0*

Keeps freezing and can’t watch shows. We have really awesome internet and this app doesn’t work!

### 1/5 — Too many adverts

*2026-08-24, version 7.10.0*

Unusable advert after advert app is pointless uninstalled

### 1/5 — TV provider Authentication Error Loop

*2026-08-24, version 7.10.0*

I keep getting prompted to re-authenticate with my tv provider every time I try to watch something. After logging in, it still doesn’t work. I have an active HBO subscription with my cable provider (Xfinity). The only way to get this app to work is to delete it and redownload as for some reason this error doesn’t occur during the first time I use the app. This problem does not occur on any other streaming device (smart tv, computer)

### 1/5 — Frustrated

*2026-08-24, version 7.10.0*

App keeps asking me to sign into my cable provider. I don’t have the account through the cable provider. Have to delete app and re-login this keeps happening.

### 1/5 — No sharing accounts

*2026-08-24, version 7.9.0*

Any service that dosent let you share between households deserves a 1 star screw their profit margins

### 1/5 — Worst Login Experience

*2026-08-24, version 7.9.0*

I subscribe to HBO via a third party provider (e.g. my Cable/Wireless provider). Clearly HBO does not want to support their partner network. We get logged out in the middle of an episode. provider logins only work 25% to 33% of the time. The user experience changes frequently. Sometimes if I quit the app and restart it then I get an entirely different login UI which maybe will work. Tonight the “connect my provider” button is AWOL. Call their help desk and they always blame the third party provider. Their non-premium content is not worth this run-around.

### 1/5 — Worst app by a mile

*2026-08-23, version 7.9.0*

The cost to watch the champions league is astronomical over £400 per year is utterly barbaric and just treating people as cash cows. AND then you have to watch 3 mins of terrible ads before you get to watch anything … and if you select the wrong episode… 3 more minutes of ads 

To rub salt into the wound this awful app doesn’t even work properly - try to log in and it says go to some URL that doesn’t even work leaving you stranded 

Absolutely terrible in every way should be ashamed of themselves. If you could award -1000 stars it still wouldn’t describe how terrible this is

### 1/5 — Too many commercials

*2026-08-23, version 7.9.0*

Content is mid. The number of commercials makes it unwatchable.

### 1/5 — Publicidad exagerada

*2026-08-23, version 7.9.0*

Son una basura te hacen pagar 34 dólares y te meten 3 anuncios de 30 segundos seguidos cada 15 minutos

## Most praised reviews (10 highest-rated)

### 5/5 — Te amo

*2026-08-25, version 7.10.0*

I love you HBO

### 5/5 — La mejor App

*2026-08-25, version 7.10.0*

Sin duda son la mejor App. Súper fácil de manejar y se han manteniendo fiel a lo que son desde el primer día.

### 5/5 — Fantastic

*2026-08-25, version 7.10.0*

A great channel that has fantastic TV shows that keep me on the edge of my seat

### 5/5 — Great

*2026-08-25, version 7.10.0*

They have spider-man the black one

### 5/5 — great subscription

*2026-08-24, version 7.10.0*

New seasons update fast, must see movies are always available

### 5/5 — What an amazing service

*2026-08-24, version 7.10.0*

I love this app

### 5/5 — Nice

*2026-08-24, version 7.10.0*

Cool

### 5/5 — Best shows of all time

*2026-08-24, version 7.10.0*

It’s the only streaming service I consistently pay for. Can’t go without it. Lanterns is the latest masterpiece.

### 5/5 — Review

*2026-08-24, version 7.9.0*

More Updated movie

### 5/5 — Good

*2026-08-24, version 7.9.0*

Good time

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-28.*
