# HBO Max: Stream TV & Movies

> Premium streaming service with HBO, movies, TV series, and exclusive originals. (iPhone/iPad app by WarnerMedia Global Digital Services, LLC.)

- Source: https://appshunter.io/ios/app/hbo-max-stream-tv-and-movies/id971265422 (this page in markdown: same URL + `.md`)
- Developer: [WarnerMedia Global Digital Services, LLC](https://appshunter.io/developer/1514826633)
- Category: Entertainment, Lifestyle
- Price: Free
- Rating: 3.27/5 from 108,888 App Store ratings · 50 written reviews indexed
- Age rating: 12+
- Requires: iOS 12.2 · 61 MB
- Languages: Bulgarian, Croatian, Czech, Danish, Dutch, English, Estonian, Finnish, Hungarian, Macedonian and 9 more
- Released: 2015-04-07
- Data updated: 2026-06-10
- Monetization: subscription
- User reviews in markdown: https://appshunter.io/ios/app/hbo-max-stream-tv-and-movies/id971265422/reviews.md

## What is HBO Max?

HBO Max is a premium streaming app that combines all of HBO with even more must-see TV series, blockbuster movies, and exclusive Max Originals.

With unlimited access to thousands of hours of entertainment, we’ve got something for everyone in your family. So, kick back in your comfiest loungewear and find your next favorite from one of our curated hubs including DC, the Cartoon Network Collection, Classics curated by TCM, Sesame Workshop, and more.

Here’s what’s waiting for you:
• All of HBO with even more critically-acclaimed movies, binge-worthy TV series, and all-new Max Originals.
• Bingeable collections hand-picked by our editorial experts—not robots.
• One-of-a-kind kids experience with flexible parental controls.
• HBO Max Hubs devoted to beloved brands including the Adult Swim Collection, the Cartoon Network Collection, Looney Tunes, Classics curated by TCM, DC, and more.
• Download episodes and movies to your phone or tablet to watch offline, anytime.
• Up to five viewer profiles with customizable profile images.

Content and feature availability on HBO Max may vary by region. Some titles and features shown above may not be available in your country.

Your subscription automatically renews unless auto-renew is turned off at least 24 hours before the end of the current subscription period. Your iTunes will automatically be charged at the same price for renewal within 24 hours prior to the end of the current subscription period. You can manage your subscription and/or turn off auto-renewal by visiting your iTunes Account Settings after purchase.

Purposes disclosed in the App Privacy label may vary based on features or services that may not be available in all regions.

HBO Max is only accessible in certain territories.

For help, please visit help.HBOMax.com.

Privacy Policy: https://www.hbomax.com/privacy
Terms of Use:  https://www.hbomax.com/terms-of-use 
For California residents only, manage sharing your data at: http://warnermediaprivacy.com/do-not-sell

## Key features

- All of HBO content
- Exclusive Max Originals
- Curated content hubs
- Kids experience with parental controls
- Offline downloads
- Multiple viewer profiles

## What do users think of HBO Max?

Overall sentiment: negative

**Pros**

- 💎 Excellent content selection
- 🎬 High-quality original shows and movies
- 🔥 Competitive pricing compared to other services

**Cons**

- 🐛 Frequent app crashes and glitches
- 🕰️ Slow and unresponsive app performance
- 🔌 Unreliable offline viewing and downloads
- 🤯 Frustrating navigation and user experience
- 🔍 Lack of basic features (e.g. scrubbing, captions)

**Commonly reported bugs**

- Inability to play downloaded content offline
- Inconsistent download management and limits
- Frequent app crashes and freezes

**Most requested features**

- Improve offline viewing and downloads
- Enhance navigation and user interface
- Add more playback controls (scrubbing, captions)

## Recent user reviews (10 of 50)

All indexed reviews: https://appshunter.io/ios/app/hbo-max-stream-tv-and-movies/id971265422/reviews.md

### 1/5 — HBO: How’s it Broken so Often

*2023-02-04, version 53.05.0*

If you rely on this app for downloads as I did then it’s not worth $15 a month. This app has constant glitches and bugs. I go out fishing so I rely on downloading shows or movies to watch while I’m gone because I don’t have service. There have been multiple times when I don’t have service that I can’t even access my downloads. When I was able to access them after 5-15 minutes they would not play at all, just a black screen. Another ridiculous feature is you are limited to 30 downloads! Netflix which is cheaper never has these problems and allows unlimited downloads. Another ridiculous and stupid feature, once you start watching a DL it is only available for 24 hrs. After using this app it is clear why Netflix is destroying the competition and have been for years. Who cares how big your catalog is if your app doesn’t function properly. There are times where I have service and still get play back errors to the point I have to close the app and reopen it multiple times. It feels like the app designers for HBmax are my parents, the people that couldn’t turn on a desktop computer when I was a kid! This app is VERY UNRELIABLE and I’m sick of reporting constant issues. I shouldn’t have to explain to app engineers how to build a properly functioning app.

### 3/5 — The app keeps getting annoying problems

*2023-01-07, version 52.55.0*

As I have said in the past the content is good in this service. But once again the app keeps having annoying problems. On my iPad every time I download movies to watch offline the app doesn’t play the downloaded content because according to the app I have no connection. The whole point of having movies on the Downloaded section is to watch them offline not have to look for a wifi spot to be able to play it. Its ridiculous. The app on the Apple tv is very slow. It used to be faster but now when you open the app not only you have to wait for the logo to go away, you have to wait another loading before choosing the profile you want to use, then when you go to search a movie is another loading time you have to wait. The pop ups in the middle of the menu whenever something new gets released is also a problem. Im paying for the premium “no ads” subscription, I should get an option to remove add pop ups on the menu and completely remove the first movie ad thats about to get released not just get a skip button at the beginning of a movie. Having a skip button doesn’t mean no ads. Thats falls advertisement.

### 1/5 — That's All She Wrote Folks!

*2022-12-14, version 52.55.0*

The new CEO of Warner Brothers is working on making HBOMAX into a wasteland. We now have a crass capitalist messing with the crown jewel of entertainment. He has shut down productions, shopped out catalog content with more on the chopping block, then removing them from HBOMAX altogether. His goal is to merge his bargain basement programming from Discovery + with HBOMAX. News flash ... if he thinks the customers of Discovery + are going to pay higher prices to watch HBOMAX content he is smokin' something. If he thinks HBOMAX customers are going to be thrilled about less content and the addition of reality shows he's got rocks in his head. His visions of grandeur are going to be short lived. What he will see is a lot of churn from both sides. Additionally, more than likely, the quality of shows on HBOMAX will suffer as he tries to cut costs and create shows that his Discovery + clientele will be drawn to. Discovery plus customers will reject the rebranding because of price and content that requires mental effort to understand. The difference in those customer bases is like trying to mix oil and water. To be this out of touch with the type of consumers who frequent these services is astounding to say the least. In this years Emmys, HBO/HBOMAX won 38 times, the most of any network. Programming on Discovery + won ... zip! In short, this is like trying to meld 'The Inquirer' with 'The Washington Post' .... not the mark of a CEO genius.

### 1/5 — Paid for a year subscription, doesn’t work, can’t get a refund?

*2022-11-10, version 52.50.0*

I love the catalog on HBOmax, as it just has so much to offer. However, I’m incredibly frustrated with this platform and their incompetent customer service. I made an account, and purchased the yearly subscription, which amounted to $105. I log in on my device to stream, but a message pops up saying the title I wanted to watch was unavailable with my current subscription. So I go to my account settings in the app and it says I have no active subscription, after I JUST shelled out over a hundred dollars. The app then asks me who my provider is, even though I don’t have one. I contact customer service for a refund and they say they cannot locate my account. I send screenshots and records of my purchase made to HBO, and they keep asking me for alternate emails and zip codes that may be associated with my account and payment method. I have not heard back from HBO, and I don’t think I’ll be getting my money back. DO BETTER HBO!!!!!!!

Update: i have tried contacting HBO support to receive a refund for my UNUSABLE SERVICE and have jumped through multiple hoops, provided them the SAME information a million times and I still have heard nothing from them. HBO support team is utterly USELESS and completely incompetent.

### 1/5 — Unbelievably buggy, especially for downloading content and playing it offline

*2022-09-30, version 52.45.0*

This review is not about the content on HBO Max but about the app itself. This app is slow to respond and load which is a bit annoying. But it is unbelievably buggy and almost unusable when trying to download content. Once you manage to download your content without the app crashing or stalling out, trying to play your downloaded content often leads to an error about not having a connection. Isn’t that the point of downloading content… so you can play it offline….? This issue is particularly frustrating to have once you’re already somewhere out of cell range and thought you’d be able to watch something you downloaded only for it to require an internet connection. This seems to be an issue that HBO Max is aware of because they have a series of steps to go through to try and resolve the error on their website. But even that doesn’t work half the time. I’ve even tried uninstalling and reinstalling the app with no luck. Once in a blue moon the HBO Max gods smile upon you and you can watch your downloaded content. But holy — for one of the big streaming services to have an app this bad is mind boggling.

### 2/5 — Solid selection, but very glitchy at times

*2022-09-26, version 52.45.0*

App is great when it decides to do what it’s supposed to. I download a lot of shows because of lack of service in some areas so I can still watch stuff on the app. Well often times I open the app and it will say “no service try again”, which of course It’s right I don’t have service but the problem is it gets stuck on that screen and won’t let me get to my downloads. Sometimes opening the app in airplane mode helps and sometimes it doesn’t. Also have issues with some of my downloads just disappearing from my downloads list, often times even episodes of shows I just downloaded the night before. Naturally it’s frustrating to go to use the app and watch a show I downloaded the night prior only to find that it’s not in my download list. I’ve even had it where a show wasn’t in the list and then after several times of shutting down the app, restarting my phone, and then all of a sudden some of the stuff I downloaded will all of a sudden appear.  I constantly keep the app and my phone updated so I all I can gather is that the app is just very buggy. So like I’ve said the app is great when it decides to work. On a side note, not to be totally negative,when connected to wifi the app does seem to work as intended with no issues.

### 2/5 — Woe is the user who forgets how bad this app handles

*2022-09-14, version 52.40.0*

I recently purchased a subscription, ad-free, for hbo Max because I had one last year and I remembered all the great shows it had to offer, on top of realizing young justice was on hbo max which I had never seen but it is an amazing animated series. The first season handled fine honestly, not many issues that I could notice. But the second season is where it took a turn for the worst. The episodes would freeze on frames, not just buffering as the audio would keep going and upon rewinding it would freeze on the same frame and unfreeze at the same time no matter what. This was faulty app design. But no matter I said, I’ll download the episodes and they’ll play much better. Oh how naive and arrogant I was. You see, Hbo max will completely crash if you attempt to queue more than one episode for downloading at a time in too quickly of a succession. This means queuing up a season of the show for downloading is out of the question, as once the app crashes the downloads fail and you have to try again only to have it crash. Again. So woe be the user who remembers the glory days of hbo max but forgets the horrendous mistakes of its creators. TLDR: amazing catalogue, terrible app design

### 1/5 — Your app is super annoying and buggy Contant is five star

*2022-09-12, version 52.40.0*

Your Contant is five star but it brings it down to one star in a matter of moments because of the frustration of your app I just finally got logged back into my app when suddenly the next day the thing logged me out on its own and would not let me log back in again this is happened so many times it’s getting to be very annoying fix your app fix your app fix your app fix your app fix your app fix your app fix your app fix your app fix your app fix your app fix your app fix your app fix your app is this repeat annoying you’re probably not even reading these reviews most likely but if you are your app is much more annoying than saying fix your app over and over again and stop logging people out every five minutes and stop locking people out so they have to reset their passwords over and over again if I could I’d report you to apple if I knew how and to AT&T which I still could not that I think they’ll probably do anything about it they’ll probably say they can’t do anything on their end. Again I say please fix your app everybody here seems to be having the same problem why don’t you listen to them read your reviews increase your customer service by fixing your app

### 1/5 — Thoroughly broken apps & utterly inept customer service

*2022-08-12, version 52.35.1*

I’m not sure any elaboration is necessary but in case you want it: App failures run the gamut, from full crashes to any function you can think of “working” one day, completely wasting your time again the next, and back again whenever. Even when app functions are “working”, the app and all its functions are so poorly thought out it’s cumbersome to use at the best of times. The apps are so bad that if you make the mistake of contacting customer service they’ll quickly whine to you about how new they are so you should give them a break. HBO, the inventors of cable TV, who between HBO Go, Now, and Max have had well over a decade to give a hoot about creating a decent app and have so astoundingly failed to do so the only reasonable conclusion is that they just don’t care, that HBO wants you to give them a break because they’re the new kids on the block. But seriously, don’t even try contacting customer service if you wish to maintain sanity. Just cut and run. Anyone you speak with at any level is either ill-informed, ill-equipped, incapable, just doesn’t care, or any combination thereof.

Edit: Don’t be fooled by “Warner Media responded to my review”. 100% of my dozens of attempts to resolve issues over the past months have proven that this company has absolutely no interest or ability to help in any way with any problem you might have

### 1/5 — Download to play later: Only in airplane mode?!

*2022-08-08, version 52.35.0*

The latest update has broken a very basic and needed feature. If you download anything on wifi to watch later (to save your cell data), the only way you can view the download is by putting your phone in *airplane mode*. Even turning off wifi and cell data isn’t enough because the app complains you don’t have an internet connection to *stream* the *downloaded* video! Why do we have to render our phones useless in order to watch something specifically designed to be watched when we have limited (or only costly) internet access????

Edit: the response was a joke. It sent me to their help form. I got an email response offering to resolve “only allows playback of downloads on wifi to view later” and a link telling me how to download for later viewing.  It then sent me over to chat help to resolve my issues trying to stream content.  There was little response from the first ‘person’ about trying to stream on a different device. Then after explaining the issue yet again, a new ‘person’ came onto the chat and offered to help me stream my downloaded video while in airplane mode(??).  Again, this last update has rendered the app useless.  I hope playback is possible in future updates.

## Frequently asked questions about HBO Max

### What kind of content can I watch on this app?

This app offers a premium streaming experience with all of HBO's content, including critically-acclaimed movies, binge-worthy TV series, and exclusive Max Originals. You can also find curated collections from beloved brands like DC, Cartoon Network, and more.

### Can I download content to watch offline?

Yes, you can download episodes and movies to your phone or tablet to watch offline anytime. This feature is perfect for when you're on the go or don't have a stable internet connection.

### How much does this app cost?

This app operates on a subscription model. Your subscription automatically renews unless auto-renewal is turned off at least 24 hours before the end of the current subscription period. You can manage your subscription through your device's account settings.

### Is there content for children?

Yes, the app features a one-of-a-kind kids' experience with flexible parental controls. There are also curated collections like the Cartoon Network Collection and Looney Tunes that are suitable for younger audiences.

### Can multiple people use the same account?

Yes, you can create up to five viewer profiles with customizable profile images. This allows each member of your family to have their own personalized viewing experience.

## Version history (last 4 releases)

### 53.20.1 — 2023-05-04

It’s business as usual over here— just eliminating bugs and improving performance to deliver you the best streaming experience.

### 53.20.0 — 2023-04-17

It’s business as usual over here— just eliminating bugs and improving performance to deliver you the best streaming experience.

### 53.15.0 — 2023-04-05

Mostly bug fixes and performance enhancements this time, folks. Update your app now; an improved experience is waiting for you!

### 53.05.0 — 2023-02-02

We’re back with bug fixes and performance improvements so you can keep on streaming to your heart’s content.

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-06-10.*