# HCL emPower — user reviews > 21 indexed App Store user reviews of HCL emPower by HCL America Inc., rated 4.50/5 from 440 ratings. - Source: https://appshunter.io/ios/app/hcl-empower/id1548678797/reviews - App overview in markdown: https://appshunter.io/ios/app/hcl-empower/id1548678797.md - Rating breakdown: 5★ 348 · 4★ 35 · 3★ 14 · 2★ 9 · 1★ 34 ## What do users think of HCL emPower? Overall sentiment: mixed **Pros** - 👍 Great app for employee-related things - 👍 Navigation is great and handy for submissions - 👍 App is great when it works - 👍 Awesome app for timesheet, leaves, and more - 👍 Fantastic app with continuous improvements - 👍 Bringing Leave Mgt System and Service Desk into the app - 👍 Great work consolidating services under one umbrella - 👍 Best app with essential day-to-day services at fingertips **Cons** - 🐛 No apps work here, migrated to myhcl - 🐛 Inconsistent app - 🐛 Cumbersome, takes too many steps to submit data - 🐛 Slow and does not allow efficient data entry - 🐛 Errors while accessing various features - 🐛 Hit or miss functionality, lack of faith in it - 🐛 Client non-billable is default, requires team instruction - 🐛 Not recording entries correctly - 🐛 App is broken, will not allow iTime entries - 🐛 Inconsistent and unusable - 🐛 Dashboard customization never works - 🐛 Opening page filled with nonsense despite turning options off - 🐛 Major problems with reporting hours worked - 🐛 Not possible to move between weeks or skip holidays - 🐛 Needs more improvement - 🐛 App needs a major overhaul **Commonly reported bugs** - 🐛 Errors while accessing various features - 🐛 Latest version is broken and will not allow iTime entries - 🐛 Not recording entries correctly - 🐛 Application never refreshes on first load and needs to be restarted - 🐛 Dashboard customization never works - 🐛 Opening page is still filled with nonsense despite turning options off - 🐛 Major problems with reporting hours worked on the Time tab - 🐛 Not possible to move between weeks for some time - 🐛 Not possible to skip the holidays **Most requested features** - 💡 Needs geo leave - 💡 Bring back iTime functionality - 💡 More user acceptance testing needed - 💡 Contact for support needed ## Newest reviews (1 of 21) ### 2/5 — Major problems with reporting hours worked on the Time tab *2022-10-02, version 10.3.3* The app has encountered major problems with reporting hours worked on the Time tab. It has not been possible to move between weeks for some time and now it is not possible to skip the holidays. ## Most critical reviews (10 lowest-rated) ### 1/5 — No Apps works here *2026-01-27, version 12.0.2* No Apps work here. Everything is migrated to myhcl. Then what is the purpose of this app. ### 1/5 — Inconsistent app *2024-11-15, version 11.12.4* Apeasywerkk ### 1/5 — Cumbersome *2023-12-26, version 11.8.0* Takes too many steps to submit data. It is slow. And does not allow efficient entry of data. Very poor app ### 1/5 — No iTime *2023-10-12* Without iTime the app is functionally useless. ### 1/5 — Not recording *2023-10-05* Got msg about lots of days not entered but they were **Developer response:** We are sorry to know about the issue you faced. We need more details to assist, request you to connect with us at empower@hcl.com ### 1/5 — App is terrible *2023-10-03* I hate to speak poorly of my own company’s app, but the latest version is broken and will not allow iTime entries. Happy to work with whoever wants to have a live screen share session and debug and troubleshoot **Developer response:** We are sorry to know about the issue you faced. We need more details to assist, request you to connect with us at empower@hcl.com ### 1/5 — Needs Morę improvement *2023-07-07, version 11.0.3* . ### 1/5 — Inconsistent and unusable *2023-05-10* Application never refreshes on first load and needs to be restarted. Not consistent. Dashboard customization never works. Opening page is still filled with nonsense despite turning options off. App needs a major overhaul. **Developer response:** We are sorry to know about the issue you faced. We need more details to assist, request you to connect with us at empower@hcl.com ### 2/5 — Ver 11.8.0 *2023-12-18, version 11.8.0* I get errors while accessing various features. The last support I got was “download and install 11.8.0 which failed to correct the app errors. It works, but it’s hit or miss and I don’t place faith in it. Note that client non-billable is default so I had to instruct my entire team to ensure to submit billable time only or it would be referred back to them. I think this app needs more user acceptance testing than it previously had. ### 2/5 — No iTime *2023-10-27* Needs iTime back **Developer response:** We are sorry to know about the issue you faced. We need more details to assist, request you to connect with us at empower@hcl.com ## Most praised reviews (10 highest-rated) ### 5/5 — Great App *2024-08-31, version 11.12.3* Navigation is great and help employees to do the submission very handy. ### 5/5 — Awesome *2023-09-20, version 11.0.5* It’s awesome app to use for all employee related things like timesheet, leaves and many more options. ### 5/5 — Fantastic app *2023-07-20, version 11.0.4* Much appreciation to the team for constantly looking for ways to improve this app. It has been great to be able to submit billable time from our phones and your improvements are noticed! It is great that you are bringing in the Leave Mgt System and Service Desk into the app! ### 5/5 — 👍 *2022-02-04, version 10.0.1* Great Work BTIS Team ### 5/5 — 👍 App *2022-02-02, version 10.0.1* Great work done team in getting all together under one umbrella… keep doing the good work…. ### 5/5 — Best apps *2022-01-25, version 10.0.1* One of the best app, and most of essential day to day services on the fingertips! **Developer response:** Thank You! Your encouraging words helps us innovate continuously and bring notch higher experiences. ### 4/5 — Update: app is now fixed *2023-10-28, version 11.0.6* Update: since my review, the app has been fixed I hate to speak poorly of my own company’s app, but the latest version is broken and will not allow iTime entries. Happy to work with whoever wants to have a live screen share session and debug and troubleshoot ### 3/5 — iTime is back *2023-10-30, version 11.0.6* Updating now that time reporting is back. Now needs geo leave! 😃 ### 3/5 — When it works it is great but… *2023-09-18, version 11.0.5* When the application is working it works well, but more often than not I get an error when opening emPower. I also receive notices of items to approve and when I open emPower there is NOTHING to approve. ### 3/5 — Support *2022-03-11, version 10.1.0* Team, do we have any contact to get support? I’m having issues with this app. --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-04.*