# HCL Traveler Companion — user reviews

> 66 indexed App Store user reviews of HCL Traveler Companion by HCL America, rated 2.30/5 from 3 ratings.

- Source: https://appshunter.io/ios/app/hcl-traveler-companion/id346633404/reviews
- App overview in markdown: https://appshunter.io/ios/app/hcl-traveler-companion/id346633404.md
- Rating breakdown: 5★ 1 · 4★ 0 · 3★ 0 · 2★ 0 · 1★ 2

## Newest reviews (15 of 66)

### 3/5 — Frequent crashes after upgrading to iOS 9

*2015-10-09, version 9.0.11*

Frequently crashes after upgrading to iOS 9

### 2/5 — Problems

*2015-02-26, version 9.0.9*

I have been using Lotus products for over a decade and this is a bad one. After installing this I saw a pattern of calendar entries not syncing between my desktop, iPhone, and browser calendar. I just uninstalled it.

### 1/5 — Completely broken -- remove from AppStore

*2014-12-04, version 9.0.9*

This application is completely useless and broken with iOS 8.  Cannot even add an account to start trying to use it.

### 1/5 — Waste of time

*2014-11-22, version 9.0.9*

Does not work.

### 1/5 — Can't log in

*2014-10-18, version 9.0.9*

Entering username and password, but doesn't accept a tap to sign in. Running on a 6 Plus on 8.0.2. Also, this app needs an update for new iPhones and iOS 8.

### 1/5 — Does not work

*2014-10-14, version 9.0.9*

Does not work and no response from technical support.

### 2/5 — Server settings

*2014-09-13, version 9.0.7*

Every time I open a new message I have to change my server to the correct setting... Why is this?  I have saved these settings but for some reason they require updating each time. Any advice?

### 1/5 — Reduces battery life. Causes freezes

*2014-08-25, version 9.0.1.2*

Do not install.

### 1/5 — Booo

*2013-10-29, version 9.0.0.3*

In true IBM form, this app disappoints from step 1.  How can I add my account when the keyboard doesn't even come up to type?

### 1/5 — No good

*2013-08-28, version 9.0.0.2*

Honestly could not get it to work...

### 1/5 — Cant understand

*2013-06-10, version 2.0.9*

I wonder if at least the creator can understand this guide to create mail account for access. Cannot understand any thing from the help menu to create my lotus traveller account.

### 3/5 — Works well

*2013-05-24, version 2.0.9*

Works well but needs the ability to display only open items (and hide completed ones)

### 4/5 — good

*2013-05-16, version 2.0.9*

easy of use， somehow slow

### 4/5 — Works very well

*2013-01-10, version 2.0.9*

I'm using it for over a month now and it works perfectly well. The only thing I'm missing is that I cannot open a link that refers to a database.

### 2/5 — Good.... But

*2012-04-17, version 2.0.6*

The app is a great utility especially if your corporate communication is centered around Sametime. Fantastic to have this on iPad now. However, it will be great if we didn't have to re-connecting everytime when you get back to Sametime from other apps, hence only 2 stars.

## Most critical reviews (10 lowest-rated)

### 1/5 — Add Account Not Working

*2019-12-01, version 10.0.3*

Add Account screen not functioning.  Cannot click on boxes presented to fill in information.  As a result, the keyboard would not show.  As a result was unable to use.

### 1/5 — This is useless

*2017-07-07, version 9.1.1*

Lotus is bad as a productivity software. This little app companion does need special configuration and special settings that are kept locked secret somewhere by someone... honestly. Stick to Exchange because this is worthless, save your time and effort.

### 1/5 — Have never been able to get this app to work

*2017-02-14, version 9.1.0*

Either incorrect password or unable to connect to the server errors

### 1/5 — Doesn't recognize my password

*2017-01-19, version 9.1.0*

Doesn't recognize my password

### 1/5 — Nothing works

*2016-05-17, version 9.0.11*

I can't do anything ... I can't enter my username or touch any of the fields ...

### 1/5 — Worst app

*2015-05-12, version 9.0.9*

Don't waste your time

### 1/5 — Horrible app

*2015-05-01, version 9.0.9*

This app should not be available to download since it never works. It's a piece of crap!!!!!

### 1/5 — Doesn't work with the latest iOS.

*2015-04-08, version 9.0.9*

Please fix the app to work with the latest iOS.

### 1/5 — So frustrating

*2015-03-30, version 9.0.9*

It is so difficult to open 'secure' emails (i.e. payroll statements) with all of the extra steps. I constantly get locked out and have to WAIT for the daily reset at Noon to use Notes Traveler email. Only at noon and no option to call anyone at IBM help to reset. No option on 'Forgot Password'. Back to trusty Lenovo 420 to be productive. Same issue with iPhone. Argh...

### 1/5 — Does Not Work - Just Error Message

*2015-01-14, version 9.0.9*

I receive an error message, "There is no notes ID file for your user on Traveler", each time I try to use the app to read encrypted email. I reported the issue using the help and support function but received no response yet.

## Most praised reviews (10 highest-rated)

### 5/5 — Works great!

*2016-02-25, version 9.0.11*

Is exactly what I was looking for. 
A feature request would be to add the ability to save ID password and use "Touch ID"

### 5/5 — Great app! Very easy to understand and use!

*2015-01-08, version 9.0.9*

Great app! Very easy to understand and use!

David Lorea Farrington

### 5/5 — Invaluable!

*2012-10-13, version 2.0.8*

Our organization supports this app to allow us access to our work email, calendar and contacts. Easy to set up and works all the time just like it is supposed to. Has never failed!

### 5/5 — Working well for me

*2012-07-12, version 2.0.7*

Works well for Email and calendaring/scheduling

### 5/5 — Simple and very usefull

*2012-06-11, version 2.0.7*

Just works as expected. As simple as it should be.

### 5/5 — Instant access

*2012-02-10, version 2.0.4*

Now have instant access to LN with my iPhone including encrypted mail !
The app was very easy to install and set up with my corp settings.

### 5/5 — Simple and straightforward

*2012-01-13, version 2.0.4*

Automatically configured itself the first time I clicked the link to launch the app from within an encrypted email in my iPhone native email. Works great and now I can read encrypted notes from within the app!

### 5/5 — Works great for Lotus Notes and easy to setup

*2011-11-24, version 2.0.4*

We found the setup to be faster and easier than even a Blackberry with no additional costs. Just need an https access to your Lotus traveler server and it's good to go

### 5/5 — Works a treat - no problems !!

*2011-11-04, version 2.0.3*

I've been waiting this ( or should I say I've been waiting for my organisation to catch up !! ).

Anyway, got the instructions from our corp for that end of the installation, installed the software on the iphone and I was up and running in less than 5 minutes - it really was that easy.

Everything syncs beautifully mail (and I can respond from my corp address), calendar and I have full access to the corp address book !

From the iPhone, App and our company, this was far, far easier to get going than I thought it would be.  Nice.

### 5/5 — Works well

*2011-10-03, version 2.0.3*

Easy to setup

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-06-11.*
