# HCU Mobile > Mobile banking app for account management, deposits, transfers, and bill payments. (iPhone/iPad app by Holyoke Credit Union.) - Source: https://appshunter.io/ios/app/hcu-mobile/id960850975 (this page in markdown: same URL + `.md`) - Developer: [Holyoke Credit Union](https://appshunter.io/developer/960850974) - Category: Finance, Business - Price: Free - Rating: 4.86/5 from 1,245 App Store ratings · 24 written reviews indexed - Age rating: 4+ - Requires: iOS 15.0 · 106 MB - Languages: English, French, Spanish - Released: 2015-03-12 - Data updated: 2026-08-29 - Monetization: free - User reviews in markdown: https://appshunter.io/ios/app/hcu-mobile/id960850975/reviews.md ## What is HCU Mobile? Easily access all of your accounts and features right at your fingertips with our mobile app. Manage your accounts, deposit checks, make transfers, pay bills and more! Manage Your Accounts [+] Monitor your checking and savings accounts (current and available) [+] View mortgage, auto loan and other account balances [+] Set up Account Alerts and adjust your preferences [+] Check and get updates on your credit score with Credit Sense® Quick Access [+] Enable Touch ID® or Face ID® for a fast and safe way to access your account [+] View your balances on the go with Fast Balances Enhanced Navigation [+] My profile menu to manage notifications and personal preferences [+] Navigation tray with quick access to our top used features [+] Hamburger menu with all of the transactional tools needed to stay on top of your finances Deposit Funds [+] Deposit checks by taking photos of checks to deposit them [+] Instantly view the processing deposit in your account Make Transfers and Payments [+] Transfer funds between your accounts and to other financial institutions [+] View and manage your bills and recurring payments in one place Disclosure [+] Our mobile app is Free, mobile carrier message and data rates may apply [+] Some features are only available for eligible account holders and/or accounts. ## Key features - Account management - Mobile check deposit - Fund transfers - Bill payment - Credit score monitoring - Biometric login ## What do users think of HCU Mobile? Overall sentiment: negative **Pros** - 👍 Easy to navigate - 👍 Simple and easy transactions - 🚀 Convenient mobile access **Cons** - 🐛 App crashes and logs users out - 🐛 Login issues with fingerprint/facial recognition - 🐛 Frequent app updates causing disruptions - 🐛 Unreliable performance and loading issues **Commonly reported bugs** - App crashes and freezes - Login issues with fingerprint/facial recognition - Frequent app updates causing disruptions **Most requested features** - Notify customers before app updates - Improve login and authentication experience - Provide more stability and reliability ## Recent user reviews (10 of 24) All indexed reviews: https://appshunter.io/ios/app/hcu-mobile/id960850975/reviews.md ### 5/5 — The Best *2026-06-24, version 26.1.402.1* I never banked with a better institution before HCU ### 2/5 — App is really buggy *2026-06-07, version 26.1.402.1* I work in IT as a systems engineer and I marked it failing loading transactions for over two weeks in a row to an app issue that needed updating. Deleted and reinstalled the app and now it works again. No new version update, just a reinstall fixed it. Two stars because I guess I could have spent my valuable time sending them error and debug logs and didn’t bother but for a banking app I rely on daily expect it to better. Also why can’t I partial pay my mortgage ahead of the due date and pay the rest before the due date hits? It makes no sense. Also I see a lot of canned responses from the “app developer”, please don’t sent me one or I’ll hit the ceiling. Just fix the problems. ### 5/5 — HCU *2026-02-14, version 25.2.101.1* Great mobile app easy to navigate! ### 5/5 — Funding *2024-05-10, version 24.1.0.1* All my transactions are made simple and easy. Thanks to the easy access and method to logging in and banking on-line. Thank you! ### 4/5 — It was great.. *2024-04-01, version 24.1.0.1* I think there’s been some updating done and now I get error messages and have to clear the app and sign in again to reset it. I hope this gets resolved as it’s quite frustrating. ### 1/5 — App *2023-12-18, version 11.4.1.1* App keeps crashing and logging me out ### 1/5 — Can never login *2023-03-06, version 11.4.0.1* I’ve been “using” this app for a long time now and it’s been nothing but trouble. The fingerprint sign in has NEVER worked and neither has the “remember me” function. Every time I use the touch login, it locks me out of my account. I’ve never had to call a place so many times to have my account unlocked and even if you use the forgot password, put in your SSN and answer your questions correctly, nope gotta call. Soooo frustrating just to check my balance. ### 5/5 — Doesn’t Work At First *2023-02-22, version 11.4.0.1* When I open the app it says there’s an error so I have to close it and reopen it. I am using the facial recognition sign in option ### 1/5 — Holyoke Credit Union App *2023-02-17, version 11.4.0.1* Next time you update or change the format maybe notify the customer when it’s going to happen? ### 5/5 — Terrible *2022-11-03, version 10.6.2.1* Constantly changing the app, the latest version as of November 2022 has a few features that are in Porten. It’s simply don’t work for example, trying to get information on your HCU credit card will be a waste of time. It’s simply doesn’t work. They’ve moved quite a few options now under your user account where they used to be right on the front ribbon, so good luck finding a lot of stuff this is supposed to be an improvement. I see it as five steps back in my opinion. ## Frequently asked questions about HCU Mobile ### What can I do with the HCU Mobile app? The app allows you to manage all your accounts, including checking and savings, mortgage, and auto loans. You can monitor balances, set up account alerts, check your credit score, deposit checks by taking photos, make transfers between accounts and to other institutions, and view and manage your bills. ### Is the HCU Mobile app free to use? Yes, the mobile app itself is free to download and use. However, standard message and data rates from your mobile carrier may apply. ### How can I access my accounts securely? The app offers quick and safe access by enabling Touch ID® or Face ID® for biometric login. You can also view your balances on the go with Fast Balances. ### Can I deposit checks using the app? Yes, you can deposit checks by simply taking photos of them through the app. The deposit will be instantly viewable in your account once processing. ### Are all features available to all users? Some features may only be available for eligible account holders and/or specific types of accounts. It's recommended to check the app's disclosures or contact customer support for details on feature availability. ## Version history (last 5 releases) ### 26.1.402.1 — 2026-05-19 Bug Fixes Improved Performance and navigation ### 26.1.401.1 — 2026-04-21 Bug Fixes Improved Performance and navigation ### 25.2.102.1 — 2026-04-07 Bug Fixes Improved Performance and navigation ### 25.2.101.1 — 2025-06-24 Bug Fixes Improved Performance and navigation ### 25.1.101.1 — 2025-04-01 Bug Fixes Improved Performance and navigation ## Apps similar to HCU Mobile | App | Rating | Price | Category | | --- | --- | --- | --- | | [Ukrainian FCU Mobile](https://appshunter.io/ios/app/ukrainian-fcu-mobile/id935368829) | 4.8 (1,584) | Free | Finance | | [Heritage Mobile by HFCU](https://appshunter.io/ios/app/heritage-mobile-by-hfcu/id843886816) | 4.6 (2,525) | Free | Finance | | [Financial Resources FCU](https://appshunter.io/ios/app/financial-resources-fcu/id510104651) | 4.8 (2,247) | Free | Finance | | [First County Mobile Banking](https://appshunter.io/ios/app/first-county-mobile-banking/id487208229) | 4.8 (1,262) | Free | Finance | | [Metro Credit Union Mobile](https://appshunter.io/ios/app/metro-credit-union-mobile/id920518642) | 4.8 (17,380) | Free | Finance | | [Freedom CU Mobile](https://appshunter.io/ios/app/freedom-cu-mobile/id1007433654) | 4.8 (2,526) | Free | Finance | ## More apps by Holyoke Credit Union - [HCU Cred Card](https://appshunter.io/ios/app/hcu-cred-card/id1466133897) All apps by Holyoke Credit Union: https://appshunter.io/developer/960850974 ## Related topics [hcu mobile](https://appshunter.io/ios/topics/hcu-mobile) · [hcu mobile branch](https://appshunter.io/ios/topics/hcu-mobile-branch) · [hcu mobile app](https://appshunter.io/ios/topics/hcu-mobile-app) --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-29.*