# HDFC Bank MobileBanking — user reviews > 438 indexed App Store user reviews of HDFC Bank MobileBanking by HDFC Bank Ltd, rated 3.33/5 from 2,182 ratings. - Source: https://appshunter.io/ios/app/hdfc-bank-mobilebanking/id515891771/reviews - App overview in markdown: https://appshunter.io/ios/app/hdfc-bank-mobilebanking/id515891771.md - Rating breakdown: 5★ 907 · 4★ 376 · 3★ 106 · 2★ 113 · 1★ 677 ## What do users think of HDFC Bank MobileBanking? Overall sentiment: negative **Pros** - 👍 User-friendly interface - 🚀 Smooth and fast performance - 💡 Convenient features like FaceID/TouchID login - 🔒 Secure banking experience **Cons** - 🐛 Frequent crashes and app freezes - ⚠️ Unreliable SMS-based authentication for NRI customers - 🤔 Confusing navigation and cluttered UI - 💤 Slow loading times and unresponsive app **Commonly reported bugs** - Login screen not loading properly - Unable to set up quick access PIN - Debit card authentication failing - Accounts not displaying correctly **Most requested features** - Add support for international phone numbers - Implement biometric login options for all users - Improve app stability and reduce crashes - Streamline navigation and declutter the UI ## Newest reviews (14 of 438) ### 2/5 — App doesn’t work any more *2026-03-19, version 11.3.3* This app asks to download a new app, and the new app doesn’t work here in USA. Tried many times on many days with no luck! ### 4/5 — Good app, but difficult to see history *2026-02-22, version 11.3.3* Have been using HDFC mobile banking app for sometime & find it useful. One suggestion is make it easier to review all different products offered by HDFC & also to review historical transactions. ### 2/5 — Sim registration for nriw is a night mate *2026-02-20, version 11.3.3* SMS registration should be replaced with MFA ### 4/5 — Good and working *2025-12-25, version 11.3.3* No issues so far ### 1/5 — Need changes for International users *2025-11-29, version 11.3.3* It was working well internationally but with the new app i have lost all the access and app keep asking for otp nd location n all still doesn’t working at all ### 3/5 — App is not user friendly *2025-11-24, version 11.3.3* Usually whenever copy paste the account numbers and other fields allow users to make no mistakes. But you guys disabled the copy paste for all the textfields. If you did disable the copy paste for account number, that’s considerable due to some RBI guidelines or something. But what about disabling the copy paste for account name, IFSC code etc. why one need to enter manually? Isn’t it kind of making users life complicate? And also whenever we did the transaction, it’s normal to send the transaction screenshot. Now you disabled that one too. What direction you’re taking the users in this new era? ### 1/5 — Never works *2025-11-19, version 11.3.3* Every time I open the app I only see a blank screen! Never works! Utterly disappointed with the app. ### 1/5 — Worst banking app ever *2025-11-11, version 11.3.3* After logging in I see a blank screen, the menu on the left doesn’t work which was working previously. ### 1/5 — Terrible app *2025-10-18, version 11.3.3* One of the worst apps ever. Not at all user friendly. It’s so difficult to log in to my account. Every time there’s some issue with login. In the name of security they’ve made it so complex even I’m not able to access my own account. ### 1/5 — Data privacy concerns - Not safe Bank *2025-10-13, version 11.3.3* I am extremely disappointed with HDFC Bank’s Padra branch for leaking sensitive financial information of customers. This is a serious breach of trust and data privacy. Banks are expected to maintain the highest level of confidentiality, but this incident clearly shows a lack of responsibility and internal security. Such negligence can put customers at great financial and personal risk. HDFC Bank must take strict action against those responsible and ensure that customer data is securely protected in the future. Until proper safeguards are in place, I would not recommend banking with this branch — it’s not a safe bank for personal or financial information. ### 1/5 — Worst Mobile Banking Experience *2025-10-07, version 11.3.3* The new update for which the sim is required in the device is worst and most useless update for people like me who travel outside the country it is the most frustrating issue. I was happy with the previous banking services, it used to be smooth and quick no matter wherever you are travelling. Get ready to loose your customers if you cannot design a simple and convenient mobile banking app for your customers. Really disappointed! ### 2/5 — Frustrated *2025-10-04, version 11.3.3* Ever since this last update I’m not able to login to my account. Being NRI I can’t get sms code on my phone. Why there’s no option to get code via email? App stating my name but won’t accept my pin password. I have been using same password now all of the sudden it’s not working. I try to resolve by send in an email where I was told to enter my password but it won’t accept my password. I wish there was an option for ZERO star. I can’t even access my own account. What’s the point of having NRI account if we can’t even access it ? ### 1/5 — About this app service *2025-10-03, version 11.3.3* One of the worst bank and the service i have ever had very disappointed after seeing this kind of service , i was not expecting this kind of worst service from this worst bank ### 1/5 — SMS verification *2025-10-02, version 11.3.3* What could be the worse way to verify the mobile number. 1. Canada, India, US and other world? are the only options? 2. Why would developers imagine that sending sms verification to an Indian mobile number will always work for an NRI? And if it fails then there is no way to log in your account. What if I am running the app on phone which has no sim? or no international sms plan? 3. Why does customer care keeps sending KYC requests if SMS verification is so hardened method to verify? Reinstalled the app, sent email to support - no change. ## Most critical reviews (10 lowest-rated) ### 1/5 — Terrible app *2026-03-23, version 11.3.3* One of the worst apps ever. Not at all user friendly. It’s so difficult to log in to my account. Every time there’s some issue with login. In the name of security they’ve made it so complex even I’m not able to access my own account. Such a bad user experience. I don’t think there’s anyone in HDFC team/leadership cares about customer experience and user satisfaction with this app. If so, they would’ve fired the entire team and gotten rid of this application. ### 1/5 — Doesn’t work without verifying sim *2026-02-26, version 11.3.3* I don’t understand the requirement to send an SMS for verification in the mobile app. The web version works perfectly without this process, so it’s unclear why the mobile app depends on SIM-based SMS verification. Developing a mobile app doesn’t mean every device feature must be enforced, especially when a simpler alternative already works on the web. As someone living outside India, this requirement creates unnecessary barriers. I’m willing to complete verification, but there should be more flexible options available. ### 1/5 — Pretty Useless *2026-02-21, version 11.3.3* Much like all of HDFCs digital property this is a deeply useless app. Not an ounce of thought for user experience - rather just checking the boxes on a set of requirements. Hot garbage. ### 1/5 — Total time waste *2026-01-25, version 11.3.3* Calling out all NRIs in Uk to not bother with this app. The first step of silent SMS verification is pain. Wasted hours trying to set up the app. Expected better from HDFC. ### 1/5 — Full of bugs *2026-01-16, version 11.3.3* If you can’t manage an app better not make one! The app doesn’t open. Have to punch in the passwords 10 times still the screen goes blank. ### 1/5 — Stone *2026-01-15, version 11.3.3* Even after pressing logout button it shows closed incorrectly try after 5 mins. Just to let you know poor apps can cause loss of clients. Food for thought. New app is even worse it’s not even registering. It’s not you it’s the server. Pathetic ### 1/5 — Worst app ever to use. Thoo! *2026-01-09, version 11.3.3* It tries to verify the SIM and presents a message view. and with in 2 seconds it fails. Who designed it really? iOS apps are different from Android. Why do you want to control SMS, Phone history etc.? Just deliver SMS and let us fill the SMS. ### 1/5 — waste *2025-12-25, version 11.3.3* waste ### 1/5 — Need better transaction filter *2025-12-05, version 11.3.3* HDFC app urgently needs better transaction filtering options. Currently, it’s difficult to search transactions by the user who initiated them or to view all transactions for a specific person. Please add more advanced filters such as: • Search by user/payee/UPI ID/beneficiary • Amount filters (exact or range) • Merchant filters and categories • Tags/notes + ability to filter by tags • Option to export filtered transactions • Smart search for combined queries These improvements will make the app much more powerful and user-friendly. Hope the team can enhance the search & filter experience soon. ### 1/5 — Poor *2025-12-02, version 11.3.3* Always crashes, huge delay to get signed ## Most praised reviews (10 highest-rated) ### 5/5 — Excellent *2026-03-04, version 11.3.3* Excellent ### 5/5 — Great app! Love it *2026-01-23, version 11.3.3* I am a HDFC customer for the last 10 years or so.. I used to be annoyed that I have to change the password very often but now with the Face ID recognition and the features which are available are wonderful. I love it. Do my all my banking needs online. ### 5/5 — Patel *2025-12-30, version 11.3.3* Excellent app for all banking needs. ### 5/5 — Excellent app *2025-12-15, version 11.3.3* It works beautifully well , smoothly and consistently . If you can incorporate in this even annual Jeevan praman Patra submission it will help a lot. ### 5/5 — Excellent *2025-11-16, version 11.3.3* Excellent interface, fast and ease of operation. ### 5/5 — Jordaar app use bahut hi normally h *2025-10-03, version 11.3.3* App used normally no difficul ### 5/5 — Best mobile banking app *2025-08-31, version 11.3.3* I have tried several banking apps of Indian banks. No other bank offers the online banking as smooth as HDFC does. ### 5/5 — We are almost there! *2025-08-08* Have been using this app for a couple of years. It reaches out and gets upgrades every time we have certain tech issues or as we discover a new user interface idea. So guys, keep up the good work and may you always be able to serve the best that is possible. Thank you! **Developer response:** Hi, we are happy to know that our product met your expectations. ### 5/5 — Very impressive *2025-08-01, version 11.3.2* Initially I was skeptical wether the app will work from US or not. But I am quite impressed. I live in Florida and it’s working very well for me 👍 ### 5/5 — Convenient and easy to use *2025-07-09, version 11.3.1* The HDFC app is one of the few banking apps that are well designed for ease of use and convenience. It is designed in a user friendly way so that there is no clutter . --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-06-10.*