# HDlivecam — user reviews > 134 indexed App Store user reviews of HDlivecam by 志强 刘, rated 1.80/5 from 163 ratings. - Source: https://appshunter.io/ios/app/hdlivecam/id1446842626/reviews - App overview in markdown: https://appshunter.io/ios/app/hdlivecam/id1446842626.md - Rating breakdown: 5★ 15 · 4★ 9 · 3★ 14 · 2★ 18 · 1★ 107 ## What do users think of HDlivecam? Overall sentiment: negative **Pros** - 🚀 Works great - 🔒 Secure app - 👍 Good app - 👍 Responsive app - 👍 Clear images **Cons** - 🐛 App crashes - 🐛 Connection issues - 🐛 Unreliable - 🐛 Buggy app - 🐛 Doesn't work - 🐛 Requires location access - 🐛 Subscription issues - 🐛 Playback issues - 🐛 Bluetooth audio issues **Commonly reported bugs** - Camera won't connect to WiFi - App crashes when accessing SD card - Can't download recordings without subscription - App crashes after latest update - Can't log in or create account - Camera goes offline randomly **Most requested features** - Add reset button for camera - Improve setup process - Add support for hidden WiFi networks - Improve cloud service and pricing - Add option to disable onscreen alerts - Improve headphone audio support ## Newest reviews (16 of 134) ### 3/5 — Just make it work with headphones *2025-04-27, version 1.7.13* I don’t know why but it has never worked by streaming audio through my headphones and it’s the only thing I need to work ### 3/5 — It works, most of the time *2024-11-04, version 1.7.13* Every so often the camera will disconnect, which is annoying, but otherwise it mostly works. It does not have support for automated daylight savings time. The cloud service is a joke. ### 3/5 — Not able to contact support *2024-10-31, version 1.7.12* Update: you fixed being able to tap on sd card option but now it doesn’t record. And hadn’t for two days Can’t view with SD card option to see previous recordings, app closes immediately. Just started doing this a day or two ago. Not able to contact anyone regarding issues so I’m having to do this as a review. No updates available to possibly resolve bug as of yet. App started off ok, slowly degrading. ### 1/5 — Latest update not working *2024-10-31, version 1.7.11* When accessing the SD card the app suddenly closes ### 1/5 — App crashes *2024-10-30, version 1.7.11* Can’t access footage. ### 2/5 — Was ok *2024-10-30, version 1.7.11* It did work pretty good. It required periodically reconnecting the camera. Now it seems to have just quit. The app won’t do much of anything and won’t connect. It took forever to get it to connect. The app force closes if you try to view the sd card. ### 1/5 — Playback *2024-10-30, version 1.7.11* Playback now working since software update 4 days ago ### 3/5 — Not able to contact support *2024-10-29* Can’t view with SD card option to see previous recordings, app closes immediately. Just started doing this a day or two ago. Not able to contact anyone regarding issues so I’m having to do this as a review. No updates available to possibly resolve bug as of yet. App started off ok, slowly degrading. ### 1/5 — SD card can’t be played back *2024-10-29, version 1.7.11* Latest IOS update and app updates doesn’t allow for playback. I guess I’m not buying anymore of these cameras if this isn’t fixed quickly ### 2/5 — The app is crashing *2024-10-29, version 1.7.11* A have the same problem since the last update the app is crashing when trying to access SD card. Please fix it ASAP. Thanks ### 1/5 — Crashes *2024-10-28, version 1.7.11* Sd card crashes ### 3/5 — Issue with latest update *2024-10-28, version 1.7.11* When you click on sd card the app crashes on iOS 18.1 ### 1/5 — Broken *2024-10-27, version 1.7.11* Latest update broke the ability to see recorded files on the SD card within the app. ### 1/5 — Not working! *2024-10-27, version 1.7.11* App doesn’t work after latest update can access cloud or SD card ### 1/5 — Update 1.7.11 *2024-10-27, version 1.7.11* Can no longer access SD card. App just crashes ### 2/5 — Crashes opening sd card now *2024-10-27, version 1.7.11* App worked fine until last update. Now crashes when trying to open sd card ## Most critical reviews (10 lowest-rated) ### 1/5 — Timezone changes *2026-08-29, version 1.7.13* The time zone constantly changes on its own to Beijing, very frustrating. ### 1/5 — App doesn’t work *2025-09-03, version 1.7.13* Can’t get the App to connect to the camera. Followed instructions numerous times and rest camera. But fails every time. ### 1/5 — Doesn’t work *2025-03-15, version 1.7.13* Can’t login ### 1/5 — Garbage *2025-03-02, version 1.7.13* Ordered the camera off Amazon. The app never allowed me to log in there for I’ve never been able to use it. Absolute waste of money. I’ve connected to various networks all it says is error code 4036 ### 1/5 — Issue with app *2025-02-19, version 1.7.13* How do you access send logs? No password provided. Unable to save or find file too. Trying to recover. ### 1/5 — Doesn’t connect in 99% of the time *2025-02-09, version 1.7.13* App wouldn’t connect to the camera in a month, then would start connecting all of the sudden for half a day, and quits again for another month. Network shows strong connection to the camera. As of this is not enough to delete this app, they made the download to phone option only if you subscribe to their cloud plan.. This software is total garbage and scam. ### 1/5 — Plz fix the problem I am trying to login the app its won’t let me login plz fix asap Thanks you *2024-12-30, version 1.7.13* Plz fix the problem I am trying to login the app its won’t let me login plz fix asap Thanks you ### 1/5 — Sd card works but cloud subscription is not *2024-11-01, version 1.7.13* The last update 1.7.12 works for the sd card now but the cloud subscription i paid for is not working. Well now it stopped working all together!! ### 1/5 — Bad update *2024-11-01, version 1.7.13* Another bad update. Now it can’t find the sd card. ### 1/5 — App crashes *2024-10-31, version 1.7.12* Unable to access SD card function as app crashes. Please fix ## Most praised reviews (10 highest-rated) ### 5/5 — Great app *2026-07-14, version 1.7.13* Great camera app ### 5/5 — Juan *2026-04-25, version 1.7.13* Cabrera ### 5/5 — HDlivecam *2024-07-11, version 1.7.10* I've been using the app for over 2 years and it has always worked for me. I don't know why other users say it doesn't work, they can't connect the camera to the home Wi-Fi, or the app refuses to work when turn on location, etc. With me everything works 100%, even when I'm not at home I can connect to my HDlivecam using my network. ### 5/5 — Web browser *2021-01-11, version 1.7.5* Can wee watch on web browser? How? Thanks ### 5/5 — App is not working for me at All *2020-10-04, version 1.7.4* The wifi name not even poppin up. Waste of money and time. ### 5/5 — Fix the crash *2020-03-10, version 1.4.0* The app worked fine for a few months and started crashing everytime now. Please fix the bug/issue to maintain a 5star product rating on amz. ### 5/5 — It’s greet of the app for the camera. But it’s hard to find it. *2019-09-18, version 1.2.2* It’s hard to find it,i guess whether it’s a stupid of the producer getting a Live Camera. Name for this app. There are so much similar apps name on the apple store. ### 4/5 — Minor improvements *2026-03-30, version 1.7.13* I’ve been using this app for a couple of years now. From a basic features and functional perspective, I don’t have many complaints. However, I would request that the Alarm functionality be modified so that you can either change the noise to a vibration and remove the alarm entirely while the application is in use - playback will get interrupted often due the alarm getting set off. This would improve the user experience substantially. Thanks ### 4/5 — No connection *2024-11-01, version 1.7.13* Unit will no longer connect to cameras today. No cloud loading, won’t load sd card. Shows connected n preview page, but just loading screen when going into live view ### 4/5 — More options *2024-10-16* While most all of these types of apps are terrible. This one is not very bad. The occasional camera reset and reverting the IR settings back to auto can get a bit annoying. My biggest request is to be able to leave alerts enabled so the timeline will show them, but be able to disable the loud annoying screen that pops up when an alert is triggered from another camera on the same account. Please add a switch to disable onscreen alert notifications.. --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-09-03.*