# HEA Mobile > Mobile utility account management for bill payment, outage reporting, and account details. (iPhone/iPad app by Homer Electric Association, Inc..) - Source: https://appshunter.io/ios/app/hea-mobile/id633504574 (this page in markdown: same URL + `.md`) - Developer: [Homer Electric Association, Inc.](https://appshunter.io/developer/633504577) - Category: Utilities - Price: Free - Rating: 2.80/5 from 11 App Store ratings · 9 written reviews indexed - Age rating: 4+ - Requires: iOS 12.0 · 174 MB - Languages: American English - Released: 2013-04-15 - Data updated: 2026-06-01 - Monetization: free - User reviews in markdown: https://appshunter.io/ios/app/hea-mobile/id633504574/reviews.md ## What is HEA Mobile? Our Mobile App is designed to give you fast, secure account access so you can easily manage your account details, view your bill and your account balance, make payments and find payment locations, schedule alerts and reminders, receive push notifications,view and report outages and stay connected with us via facebook and twitter. Nearly everything you can do from our "Customer Services Portal" can now be handled instantly whether you're at home, at work, or on the go. ## Key features - Account management - Bill viewing and payment - Outage reporting - Payment location finder - Alerts and reminders - Push notifications ## Recent user reviews (9 of 9) All indexed reviews: https://appshunter.io/ios/app/hea-mobile/id633504574/reviews.md ### 4/5 — “Outage reported” never clears out *2025-10-23, version 1.698.0039* Reporting an outage on the app is quick and convenient…the first time. Then for months afterward, every time I open the app it still says “Outage has been reported,” so it’s impossible to report a new outage. If you don’t know how to code your app to clear an outage report once the power has been restored, then please code it to allow the user to clear the outage report themselves! Would be a 5 star app if not for this glitch. ### 1/5 — HEA ap update *2025-06-14, version 1.658.0039* Doesn’t load, not user friendly. Used to work since update doesn’t load. ### 1/5 — App not working *2025-04-14, version 1.658.0039* Just does the loading circle when I try to open the app. I’ve tried redownloading several times. ### 1/5 — Was great before last update *2025-04-08, version 1.658.0039* It keeps telling me my password is incorrect. It’s not, and i refuse to change it AGAIN! Therefore, you will get the check when you get the check. You could always fix it. ### 1/5 — App no longer works *2025-04-04, version 1.658.0039* App used to work great, but haven’t been able to login on it on any device since the newest update. ### 1/5 — Bad update *2021-10-22, version 1.570.0039* I use an iPhone X, and the app has worked fine for the past several years. Had my login info saved, and it was easy to pay my bills. Since the most recent update, however, every time I try to enter the password it erases it and says it is inaccurate or missing. I know I’m using the correct password, as it works fine on the website. If I can’t login, the app is useless to me. ### 1/5 — Worthless *2019-11-23, version 1.271.0037* Hard to use when you can’t type in a password! iPhone 8+ Verizon ### 5/5 — User Friendly *2015-05-03, version 1.150.0034* The app is user friendly and has an appealing look and feel. Very easy to navigate. ### 5/5 — Great, easy to use app *2014-03-19, version 1.65.0033* I love being able to enter meter readings right on my phone! Lovely to see my bill on my phone. Loads of information, like outage info, tucked into this sweet & useful app! Bravo! ## Frequently asked questions about HEA Mobile ### What can I do with HEA Mobile? HEA Mobile allows you to manage your account details, view your bill and balance, make payments, find payment locations, schedule alerts, receive push notifications, and view/report outages. You can also stay connected via Facebook and Twitter. ### Is HEA Mobile free to use? Yes, HEA Mobile is available for free download and use. There are no in-app purchases or subscription fees associated with managing your account through the app. ### What devices does HEA Mobile support? HEA Mobile is designed for Apple devices, including iPhone, iPad, and iPod. It is not currently available for Android devices. ### How often is HEA Mobile updated? The app was last updated on October 23, 2025, to version 1.698.0039. While specific update frequency isn't detailed, this indicates ongoing maintenance and improvements. ### What is the age rating for HEA Mobile? HEA Mobile has an age rating of 4+, making it suitable for users of all ages. This rating suggests content is generally appropriate for children. ### What do users think of HEA Mobile? User feedback for HEA Mobile is mixed, with an average rating of 2.8 stars from 11 ratings. This suggests some users may experience issues or have suggestions for improvement. ### Does HEA Mobile have ads? No, HEA Mobile does not contain advertisements. The app is ad-free, allowing for an uninterrupted user experience. ### When was HEA Mobile first released? HEA Mobile was initially released on April 15, 2013. It has been available for users to manage their utility accounts for over a decade. ## Version history (last 5 releases) ### 1.698.0039 — 2025-10-23 - Bug fixes and performance improvements. ### 1.697.0039 — 2025-10-19 - Bug fixes and performance improvements. ### 1.658.0039 — 2025-01-08 Logo updated. ### 1.657.0039 — 2024-09-30 Bug Fixes. ### 1.637.0039 — 2023-09-15 - Bug fixes and performance improvements. ## Apps similar to HEA Mobile | App | Rating | Price | Category | | --- | --- | --- | --- | | [AK-Fi Home from GCI](https://appshunter.io/ios/app/ak-fi-home-from-gci/id1536201484) | 3.4 (165) | Free | Utilities | | [AYX](https://appshunter.io/ios/app/ayx/id1439793580) | — | Free | Utilities | | [Macau Grand Prix 大賽車](https://appshunter.io/ios/app/macau-grand-prix/id1436838880) | — | Free | Utilities | | [武威慧停车](https://appshunter.io/ios/app/id1448009640) | — | Free | Utilities | | [校园通云平台](https://appshunter.io/ios/app/id1448449120) | — | Free | Utilities | | [Royal Adelaide](https://appshunter.io/ios/app/royal-adelaide/id1437116620) | — | Free | Utilities | --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-06-01.*