# Headphones & Speaker connect + — user reviews > 127 indexed App Store user reviews of Headphones & Speaker connect + by Identity and Access Security, rated 4.10/5 from 1,048 ratings. - Source: https://appshunter.io/ios/app/headphones-and-speaker-connect-plus/id1561322053/reviews - App overview in markdown: https://appshunter.io/ios/app/headphones-and-speaker-connect-plus/id1561322053.md - Rating breakdown: 5★ 717 · 4★ 78 · 3★ 48 · 2★ 32 · 1★ 173 ## What do users think of Headphones & Speaker connect +? Overall sentiment: mixed **Pros** - 🚀 Seamless smart device connectivity - 📚 Diverse and robust music libraries - 🎨 Excellent playlist customization - 🔍 Impressive AI-powered music discovery **Cons** - 💰 Paid app with no free option - 🔌 Occasional connectivity issues - 🐢 Slow offline music import process - 🐛 Minor bugs and glitches **Commonly reported bugs** - App crashes on certain devices - Disconnections during playback - Playlist customization issues **Most requested features** - Support for more audio formats in offline import - Improved stability and reliability - Clearer pricing and subscription details ## Newest reviews (17 of 127) ### 4/5 — Problem solved *2026-07-14* Headphones sound great. Would like to be able to use headphones while others listen to TV. Please help. **Developer response:** Dear user, we appreciate your feedback. If you need any assistance, please don't hesitate to contact us. support@webtitanstech.com ### 2/5 — Royal Rip! *2026-06-13, version 1.6.2* The DBL Headphones App is supposed to be free! 30 bucks doesn’t sound free to me! ### 1/5 — Scam *2026-04-19* Doesn’t mention this is a pay to play app. So now JBL wants to charge for the use of my ear buds that I bought 2 years back. They’re going in the garbage, and I’ll never buy another JBL product. **Developer response:** Dear user, we appreciate your feedback. We sincerely apologize for your dissatisfaction. If you believe you do not need the services offered by this app, or if you have any questions about the charges, we sincerely suggest you contact us via email. We will provide further assistance based on your situation. Your feedback is very important to us. Thank you for your understanding. ### 1/5 — 騙されないで。 *2026-04-17* SonyのHeadphones Connectとは全くの別物です。 **Developer response:** 匿名3141様。問題の詳細をご記入の上、support@webtitanstech.comまでご連絡ください。喜んでお手伝いさせていただきます。 ### 1/5 — F—- up App *2026-04-15* Why am I charged for 2 apps that say they will connect my headphones and I have to pay for it? One app said it was going to charge me one price and double it when it came out of my account. If I would have known I couldn’t connect straight to my phone with just Bluetooth I would have never bought Sony earbuds!!! Ridiculous. Don’t buy these **Developer response:** Dear user, we appreciate your feedback. We apologize for any inconvenience caused. Our app is a standalone headphone accessory tool, offering features such as volume boost, equalizer adjustment, and multi-device connectivity. If you have any questions about the charges or encounter any problems during use, please contact us via email, and we will reply as soon as possible. Thank you for your understanding. ### 1/5 — . *2026-04-15, version 1.6.2* Why do I have to pay for what should be optional? ### 3/5 — Bose Quiet Comfort Headphones *2026-03-31* The headphones have a great sound but I’m not happy with paying for a license for a product I already purchased. Kind of like a BMW subscription for features already built into the product. I’m thinking of returning them for the Apple AirPods Max. All features are included in the purchase. **Developer response:** Hello, pattengl! Our application provides a variety of functions and services. In order to ensure that we can continue to provide high-quality products and services, we need to charge a certain fee. Thank you for using our app. ### 1/5 — 悪質 *2026-03-19* 誤ってダウンロードしてしまいました。 **Developer response:** tpjjraj様、問題の詳細をご記入の上、support@webtitanstech.comまでご連絡ください。喜んでお手伝いさせていただきます。 ### 1/5 — Charged without authorization *2026-03-08, version 1.6.2* We were charged $32.99 when the app was never used and if downloaded was not intended. Trying to connect JBL headphones. ### 1/5 — Don’t use scam *2026-02-07, version 1.6.2* Charged me a fee of 30 dollars for nothing and I couldn’t get rid of charge or is a usable app that allows for any options. Total scam ### 1/5 — Paid app *2026-01-28, version 1.6.2* There should be clear details stating that this is a paid app. ### 1/5 — $29.99 for APP *2026-01-24, version 1.6.2* So I’ll be returning Soundcore P311 to Amazon asap! Who pays $30 for an ear bud APP? I know my JBL app is Free. Scam rip off ### 1/5 — I just want to turn up the volume! *2026-01-19* I downloaded the app because I read you’re supposed to use it to turn up the volume on JBL earbuds. All it did was ask if I would allow to share stuff with third party blah blah blah stuff. I allowed and it took me to a black screen with an icon on it. Nothing else. No menu. No volume control. Nothing. Am I missing something? **Developer response:** Hi, Hoosier()Daddy! Sorry, we didn't understand the problem you expressed, can you send detailed instructions to support@webtitanstech.com, we will deal with it as soon as possible. ### 1/5 — Got charged for this and cannot refund! *2025-12-02* Scam. Please refund my money. This instantly charged me and cannot be refunded even a second after. I am stuck with an app I will never use. **Developer response:** 3. Dear User, thank you for using our app. We utilize Apple’s official subscription system for payment processing. If you have enabled password-free payment, the subscription process might skip the password entry. To avoid misunderstandings, we recommend modifying your payment options. If you have any comments or issues, feel free to communicate with us. ### 3/5 — It's Okay, I Guess *2025-11-22* Hmm, I have mixed feelings. The smart device connectivity is good when it works, but I've had a couple of random disconnections which is frustrating. The music libraries are nice, I'll give it that. The offline music import is a great idea, but the process isn't as smooth as I'd hoped. I'm a little disappointed because the description got me really excited. It's an okay app, but not amazing. ### 4/5 — Almost perfect *2025-11-19* Love being able to import my own music for offline playback; Creating playlists is a breeze. The app is great, just has occasional small bugs. ### 3/5 — Needs some work *2025-11-17* The idea is great – a one-stop audio solution. But the app can be slow to load the music libraries. Playlist customization is easy, I'll give it that. ## Most critical reviews (10 lowest-rated) ### 1/5 — Costs to use *2026-08-10, version 1.6.2* After buying the EarPods, I now have to pay additional $29.00 to use them! Ridiculous! ### 1/5 — Horrible scam *2026-08-04* It charges you 30 dollars and you can’t even control anything, the Bluetooth connection barely works and the songs they give are definitely not worth the money. **Developer response:** I’m Henry from the customer service team. We apologize for any inconvenience caused. Our app is a standalone headphone accessory tool, offering features such as volume boost, equalizer adjustment, and multi-device connectivity. If you have any questions about the charges or encounter any problems during use, please contact us via email, and we will reply as soon as possible. ### 1/5 — Pay to control!! *2026-07-15* Are you kidding me! Stop making terrible products that need a PAID subscription app to control what an awful product and concept… never buying this brand again worst headphones ever In response to the developer reply: not good enough, and don’t thank me! I am NOT using your app! I refuse to pay, I completely disappointed by the product and will return to purchasing BOSE in future. **Developer response:** Dear Applereviewisstupid, we are very sorry for the inconvenience caused by the problem you encountered. The fees we charge help us maintain and improve the app, ensuring that it stays up-to-date and packed with useful features. We're dedicated to providing you with an exceptional user experience, and your contribution plays a vital role in achieving that. Thank you for using our app. ### 1/5 — Does not work at all. Don’t waste your money *2026-07-14* Does not work at all. Don’t waste your money **Developer response:** Hi, sophia purple beans. We apologize, you are experiencing a connection issue. Our app supports multiple devices, but successful connection depends on device compatibility and network environment. We suggest you check if your device is on the supported list and ensure that your phone and device are connected to the same network. If the problem persists, please send an email to support@webtitanstech.com specifying your device model, and we will assist you in troubleshooting. ### 1/5 — The scam app *2026-07-03, version 1.6.2* Everything locked behind subscription, get the free app called JBL headphones has orange logo with JBL and headphones on it ### 1/5 — Just a scam *2026-06-03* This isn’t the JBL headphones app you’re looking for - it’s a $35 scam app that offers some sort of music or connections or something. Don’t waste your time. **Developer response:** I'm Henry from Web Titans Limited. We apologize for any inconvenience caused. Our app is a standalone headphone accessory tool, offering features such as volume boost, equalizer adjustment, and multi-device connectivity. If you have any questions about the charges or encounter any problems during use, please contact us via email, and we will reply as soon as possible. Our email is: support@webtitanstech.com. ### 1/5 — Pay or nothing app *2026-05-29, version 1.6.2* Can do nothing with out paying. Absolutely nothing. Trash. ### 1/5 — Hatred for this App *2026-05-26, version 1.6.2* Hello developers y’all took my money twice y’all have to refund me that money because it’s my life savings that my child put in to the app by accident and the App it’s not even worth that much just to look at the app they will ask you to pay $29.99 and that’s so much because y’all don’t know how are getting money please try and refund me because I didn’t even use the app ### 1/5 — Have to pay for service to be able to get instructions for this device *2026-05-05* You can’t open the app on your phone unless you subscribe **Developer response:** Hello, Dissatisfied Consumer 92563! The fees we charge help us maintain and improve the app, ensuring that it stays up-to-date and packed with useful features. We're dedicated to providing you with an exceptional user experience, and your contribution plays a vital role in achieving that. ### 1/5 — VOLEUR -SPAM *2026-04-22* Ce sont des voleurs et des arnaqueurs **Developer response:** Dear user, we appreciate your feedback. We are well aware of your trust and expectations in our application, and we also take your concerns seriously. Please believe that our application is legitimate and legal, and we will not engage in any fraudulent activities. Sorry, we didn't understand the problem you expressed, can you send detailed instructions to support@webtitanstech.com, we will deal with it as soon as possible. Thank you for your understanding and support. ## Most praised reviews (10 highest-rated) ### 5/5 — I like them *2026-04-20, version 1.6.2* JBL are the best ### 5/5 — All My Music in One Place *2025-11-21* Finally, an app that lets me merge my streaming life with my personal collection! The offline music import support for various formats is brilliant. Now my local library has everything. The smart connectivity means my headphones just work. And the built-in AI-powered library is perfect for discovery. This one-stop audio connection and management solution is exactly what I've been looking for. So glad I found it! ### 5/5 — Surprised by the Music Library *2025-11-20* I mainly got this for the smart headphone connectivity (which is great, by the way, super quick pairing) but I was pleasantly surprised by the diverse music library. The AI section is really smart and the popular library always has what's trending. I also used the offline import to add some rare tracks I had, and now they're safe in my local library. The whole app just feels like a one-stop shop for all my audio needs. It's made each listening session really enjoyable. Awesome stuff! ### 5/5 — Why *2025-09-24* Why do I have to pay **Developer response:** Dear Jayden7735, our application provides a variety of functions and services. In order to ensure that we can continue to provide high-quality products and services, we need to charge a certain fee. The fees we charge help us maintain and improve the app, ensuring that it stays up-to-date and packed with useful features. We're dedicated to providing you with an exceptional user experience, and your contribution plays a vital role in achieving that. Thank you very much for your interest in our application. ### 5/5 — 注意⚠️SONYのアプリではありません *2025-04-26* ソニーのヘッドホンのアプリと錯誤させる写真を使い、うっかりダウンロード後の初期設定で、連続してタップしていると5000円の何かを購入させられます。 画面をよく見れば、機械翻訳されたおかしな日本語の中華アプリです。 注意してください。 **Developer response:** こんにちは、σ(^_^;)σ(^_^;)…！製品のご利用に問題が発生したこと、誠に申し訳ございません。ソニー製ヘッドホンだけでなく、他社製ヘッドホンとの接続機能に対応しております。今後はアプリを活用して、ユーザーにより多くの選択肢を提供できるよう努めてまいります。ご提案ありがとうございます。 ### 5/5 — Sony headphones clarity plus *2024-10-06* I recently purchased a pair of Sony WH-1000-XM4 and I have been totally blown away by the quality clarity and ease of use. To sum up and not become verbose, these headphones allow you to here everything. They also have perfect separation and a truly unique experience (especially the bass). Truly worth the outlay! GB **Developer response:** Hello, gbiphone6! Thank you for your high praise! However, we noticed that you recommended other products in your comment. We hope you understand that our comment section is meant for users to share their experiences and feedback about our application, and it is not suitable for promoting other products. If you have any positive suggestions or experiences to share about our application, we would be thrilled to hear them. Once again, thank you for your positive review! ### 5/5 — Straight out the box *2024-09-05* Boom music cmon JB GREAT SOUND **Developer response:** I'm Heather, your dedicated agent.We are very honored that you like this app. Thank you for your understanding. ### 5/5 — very good！ *2024-08-02, version 1.5* I like it！ ### 5/5 — Great *2024-07-29* I can connect really well and control the music and do everything that is saying I got you’d tune **Developer response:** Dear user, we appreciate your feedback. Thank you for liking this app, it is our motivation to keep working hard. ### 5/5 — Reseña *2023-10-12, version 1.3* Por favor que se puedan organizar las canciones así como el artista las tiene por número y que la portada del disco sea más grande --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-09-03.*