# HEALBE — user reviews

> 60 indexed App Store user reviews of HEALBE by HEALBE CORPORATION, rated 4.56/5 from 235 ratings.

- Source: https://appshunter.io/ios/app/healbe/id875819959/reviews
- App overview in markdown: https://appshunter.io/ios/app/healbe/id875819959.md
- Rating breakdown: 5★ 175 · 4★ 37 · 3★ 6 · 2★ 1 · 1★ 12

## What do users think of HEALBE?

Overall sentiment: mixed

**Pros**

- 💡 Automatic calorie tracking
- 👍 Helps with weight loss
- 💡 Stress and recovery insights
- 💡 Hydration tracking
- 👍 Seamless integration with health platforms
- 👍 Excellent customer support
- 💡 Smart sleep alarms
- 💡 Unique body manager features
- 👍 Long-term user satisfaction
- 💡 Accurate sleep tracking
- 💡 Motivation for health goals

**Cons**

- 🐛 App crashes frequently
- 🐛 App won't open
- 🐛 Bluetooth connectivity issues
- 🐛 Device won't charge
- 🐛 Inaccurate calorie tracking
- 🐛 Data deletion/corruption issues
- 🐛 Battery drains quickly
- 🐛 Inaccurate heart rate monitoring
- 🐛 Inaccurate sleep cycle data
- 🐛 Bulky and not elegant design
- 🐛 Difficult to understand calorie measurement
- 🐛 Sensor loses contact with skin
- 🐛 Touchscreen freezes
- 🐛 Update process is problematic
- 🐛 Registration/setup issues
- 🐛 Measurement units incorrect
- 🐛 Poor customer service
- 🐛 Device burns wrist

**Commonly reported bugs**

- App crashes
- Newest version won't open
- Bluetooth will not connect
- Device won't charge
- App updated and can't get back in
- App doesn't recognize email for password reset
- App crashes at random times
- App shuts off and will not work, requires reinstallation daily
- App crashes constantly
- Data issues and stopped working
- Device deletes data
- Device gives constant 'sensor has lost contact' warnings
- Touchscreen froze
- Update process takes a long time and fails
- App screws up entire day's log after time zone change or depletion
- App doesn't recognize email account to reset password
- App says 12 and up but won't accept DOB for under 18
- App opens to info screen but shuts down when 'skip' button is pressed
- App displays 1/2 a screen and freezes
- Registration doesn't work
- Profile information incorrect
- Weight options in feet
- Arm and leg length shortest option is 7ft
- Blood pressure field required but told to leave blank
- Can't make an account
- Can't get app on UK account
- Can't get past setup
- Weight is in feet, arm length and stride in wrong increments
- App says data is wrong
- Measurements and weights are totally wrong
- Cannot register from app or web page

**Most requested features**

- Add integration with phone for calls/messages on the bracelet
- Add Chinese language version
- Allow manual sleep tracking mode
- More detailed energy balance chart
- Fix Bluetooth connectivity issues
- Add option to switch between 24-hour and 12-hour clock
- Calculate 'trace carb' in low-carb meals
- More explanation on calorie burning calculation
- More explanation on water level calculation
- Define stress levels
- Add light and deep sleep data
- Ability to zoom into sleep and energy charts
- Allow adding notes to data entries
- Ability to change graph scale (weekly, monthly)
- Ability to save and download data
- Improve battery life
- Better integration with other fitness programs

## Newest reviews (10 of 60)

### 4/5 — Great watch!

*2025-11-17, version 2.18.0*

Love the watch, helps me lose so much weight, don’t have to count calories. Help me figure out what food helps or is bad for me. Love that it tells me to drink more water. GoBe U is great! But pin connector not good, prefer to have GoBe 3 pin connector to keep strap connected.

### 4/5 — Healbe

*2022-03-27*

I really love my watch! Had it over a year, it would let me know to drink more, show me how much stress I was carrying and help me watch my nasal metabolism, gave me an idea what foods I consume and don’t consume and how much or quick it get absorbed. Only thing that doesn’t work is the sleep cycle, it never have the data for it but it ok.

**Developer response:** Thank you very much for your feedback! We are glad to know you love your GoBe 😍 As for the sleep cycles, we plan to add this information on the sleep graphs in the future. Stay tuned for the updates!

### 3/5 — Customer support and app

*2021-12-10, version 2.2.0*

So I just bought it but I wish I checked the errors of the app because I’m under 18, but the app says 12 and up and I can’t put my dob on the app, so I’m not logging in until I can do that, and I asked y’all through the website about this matter but it takes a lot of time for a reply and I still didn’t get a reply yet. I don’t want to have to return it just because of that. I wish the developers change it accordingly, but everything else seems ok.

**Developer response:** Thank you for your comment! We have answered you via email.

### 5/5 — Super wow!

*2018-12-24, version 1.6.5*

This device and the app are absolutely incredible!
I’ve been using the device for 1 year and it always helps me to lead happier and healthier lifestyle! I always know when I need to drink more or to calm down. It helps me during sport activities. Gobe2 is my best friend and I can’t imagine my life without it now. 
Thank you for your great work and amazing updates!

### 5/5 — Nice

*2018-12-09, version 1.6.5*

Other than I drive a semi and sleeping in the bunk shows me not sleeping I am impressed

### 2/5 — App Crashes Constantly

*2018-09-18, version 1.6.3*

I have added, deleted and added the app back again and it still crashes constantly. If you can get the app to load, seems pretty cool. Only had it two days but almost ready to rerun because of the app.

### 1/5 — Don’t buy this

*2018-09-01, version 1.6.2*

I’ve been waiting a month for a new watch because of the first watch and that I had 2 weeks had data issues and stopped working. Waist of money, watch needs to be on top of phone to keep connected to app.  Great idea terrible product! It’s all around trash!

### 5/5 — Wow

*2018-08-15, version 1.6.2*

It’s not the prettiest wearable but it does its job and tracks everything and syncs well.

Water, calories consumed, heart rate, stress, distance, steps, calories burned, etc.  Charge lasts 2 days.  Charge before sleep and wear it and forget it and monitor the great app.

### 3/5 — App works better on....

*2018-08-08, version 1.6.2*

....my second generation iPad than it does on my iPhone 7...???

### 5/5 — Life changing

*2018-06-19, version 1.6.2*

So good

## Most critical reviews (10 lowest-rated)

### 1/5 — App crashes

*2026-03-13, version 2.19.0*

Newest version won’t open

### 1/5 — Don’t buy

*2022-06-22, version 2.4.2*

Don’t buy this. Piece of junk that won’t charge. You can only get a refund during the first 30 days after purchase

Update. HEALBE sent me a new watch for free. I used it for about two or three weeks and now once again the new one won’t charge. It’s a fun concept but since it won’t charge it was an expensive gadget

### 1/5 — Can’t get back into the app

*2022-05-06, version 2.4.1*

The app updated, and now I can’t get back into it. It doesn’t recognize my email account to reset the password. I didn’t mind the counting of coffee as calories, and the undercounting of running calories. But, if I have to create a new account whenever the app updates, the history is useless.

### 1/5 — Awful Experience

*2022-01-13, version 2.3.0*

I literally couldn’t imagine a worse user experience than this app and watch. Most of these are covered in other reviews, but I’ll list the most heinous in my opinion.

The watch has to be worn 22 hours per day, but the battery drains at an absurd rate - especially if you actually use the app. Your best bet is to only open the app every few days - which isn’t exactly a very useful app.

If you’re ever unlucky enough to deplete power entirely - or go through a time zone change - the app will screw up the entire day’s log. I have plenty of days that show 30 hours of wear time, and other days where I wore the watch 22 hours, but only 12 are logged. All because I traveled to a different state.

That doesn’t even get into the physical aspects of the watch aside from the app. Please save your money and your sanity, and don’t try this app or product.

### 1/5 — Thajish

*2021-01-13*

This band doesn’t give the calories correct as advertised

### 1/5 — The app don’t work

*2020-11-25, version 2.1.0*

It only worked for 2 weeks then it wouldn’t open again so I deleted it and reinstalled but it still didn’t work

### 1/5 — Zero stars

*2020-06-02, version 2.0.2*

It is 10pm and my gobe3 is registering my calorie intake from today at 311 calories. 

I have eaten a muffin, ramen noodles, an iced latte, 2 bowls of Caesar salad, a bag of Cheetos, a soda, and an entire frozen pizza. 

This fitness wearable is not useful in deciding when to stop eating, which is its purpose. 

Besides that it deletes data, won’t charge properly, gives constant “sensor has lost contact with your skin” warnings until you tighten it up so much your fingers tingle, the touchscreen froze for 9 hours yesterday until the battery ran out, and it constantly tries to update something. 

It’s hard to imagine a worse product.

### 1/5 — Can not connect to Bluetooth

*2019-06-29, version 1.6.5*

Have followed directions exactly and multiple times yet Bluetooth will not connect
Will probably have to return unit unless there is a fix
Website requires a nickname to post negative review
What a crock

### 1/5 — This device is crap-tastic

*2019-01-31, version 1.6.5*

customer service is about as good as the product, neither work.  I’ve been back and forth with them since right after Christmas when I got the product as a gift.  I first contacted them when my steps were off in the thousands. I was told don’t worry, your watch is still calculating correctly off your heart rate.  Then I noticed the heart rate was reading wrong too, way to low especially during my runs. I had on both a chest strap and a Apple Watch which were able to read my heart rate at the correct rate.  So I contact them again and get the run around, and am assured that the watch is still calculating properly.  When I asked how it could be seeing that the input it receives is wrong they basically ignored that.   But don’t worry, they are working on a GoBe 3 and they promise that will be better, so I can just buy that when it comes out.  I ask for a refund on the item seeing it was a gift.  They told me they would look into it and respond.  This was now January 12th, I wait. January 31st comes and I contact them. I’m guessing they were hoping that I would just go away if they didn’t answer.  Nope. I’m told oops sorry we have been busy.  Great customer service there.  Then Nina sends me a messages stating I didn’t provide them with information they asked for.  They never asked for any information, then I am told that the return period is 30 days after that it can be exchanged.  Yeah it took you almost a month to even respond and that’s only because I contacted you.   I’m then told that the will only refund the credit card used to pay for them item, even though they know it’s a gift but they will graciously let me return it even though we are outside of the 30 days.  Fine, but seeing I’ve been lied to and ignored and others have complained about sending the item back and never receiving a refund I want my refund first then I will send it back with a tracking number.  Oh they can’t do that because everything is automated. You’ve been caught in several lies, you sell a faulty product and you have several complaints about returns but yet I’m suppose to trust you?  Your device can’t even read a proper heart rate and activity, something even the simplest devices can do, yet your “flow” technology is suppose to track calories intake.  I don’t think so.

### 1/5 — Poor quality

*2018-09-20, version 1.6.4*

This app will be the reason I return the product. It continually shuts off and will not work. I have to reinstall every day!

## Most praised reviews (10 highest-rated)

### 5/5 — Since the beginning

*2026-04-07, version 2.19.0*

I have been a customer for many years and have upgraded to the newest model a few times. This is the only watch that I know of that tracks calories. It’s also very affordable. I am a customer for life and highly recommend.

### 5/5 — A True Game‑Changer for My Health

*2026-03-31, version 2.19.0*

I’ve been using Healbe since the very first Gobe, upgrading with every release—and it just keeps getting better. This app and device combination has helped me lose over 100 pounds and maintain my health in a sustainable, stress‑free way.
The standout feature is automatic calorie tracking. I don’t have to log food or guess—Healbe does the work and shows whether I’m on track to lose, maintain, or gain weight based on my goals. It’s accurate, effortless, and incredibly motivating.
I also love the sleep tracking and Smart Sleep Alarms, which I customize for different days of the week. The hydration tracking is excellent and helps me stay balanced day to day.
The insights go deep—stress levels, recovery, optimal work times, and alerts when I’m nearing burnout. That awareness has been invaluable.
The app integrates seamlessly with Apple Health, Google Health, and my Bluetooth scale, giving me one complete health snapshot. And the in‑app customer support is fantastic—fast, responsive, and genuinely helpful.
Healbe isn’t just a tracker—it’s a full health companion. Highly recommend.

### 5/5 — A poem about my GoBe ❤️

*2025-03-14, version 2.16.1*

The Gobe helped me see so clear,

Where stress would rise and disappear.

Turns out my worries weren’t so high,

A simple truth I breathed a sigh.

I found my worst was running late,

So now I planâ€”I won’t tempt fate.

With time in hand, my days feel bright,

Less frantic rush, more calm in sight.

Now my teams in search of rest,

With Gobe to guide, well find whats best.

Hopeful hearts, we move ahead,

Dreams of peaceful nights in bed.

Since 2021, it’s served me well,

How never models are better I can’t tell!

### 5/5 — Long-time User

*2025-02-12, version 2.16.1*

I have been using my GoBe device for over six years. The thing I like most about it is that it measures my caloric intake that is specific to my body. No other device does this. In stopped using this device for a few months and had to rely on the calorie count from products which mat or may not be suited to my body needs. My husband bought me a new GoBe for Christmas as he knew how much I missed my device that was long overdue to be replaced. Looking forward to the update that will need coming out in a free months as I am excited over some of the new features it will have. Customer service is great for this  company as they always put the customer's needs first. In truly recommend the Healbe GoBe device and have bragged to many of my acquaintances about it.

### 5/5 — Numbers don’t lie

*2024-03-28, version 2.12.0*

I’ve been using both the Healbe smart band and the Oura ring for a good year now, I’ve picked up on some interesting differences between thhis two. First off, the Healbe’s feature for tracking how my body reacts to different foods is a diet - changer for me. I said no to starchy products when saw the spikes in the app which is something the Oura ring doesn’t touch on. But when it comes to sleep tracking, Oura got a few quirks, like marking me as asleep when I’m just lying wide awake.
Then there’s the heart rate monitoring. Oura often shows my heart rate a bit higher, around 5 beats per minute more than the Healbe. I guess it’s because it’s on my finger, which might be a bit more reliable for this kind of thing than my wrist.
But, man, Healbe really needs to sort out their update process. The last time I tried updating, it took 30 minutes and the first attempt didn’t even work. Had to run it back for a second go before the band and app decided to play nice.

All in all, both gadgets are pretty solid. They’ve got their pros and cons, but I’m keeping an eye on how they evolve. Definitely some cool tech to follow.

### 5/5 — Surprised it seems to work

*2023-12-06, version 2.11.0*

I’ll be honest, I approached this pretty skeptically, but the calorie counts are reasonable (there are so many variables). 

It’s a little hard to wear for 22 hours a day (although I understand why); the only thing I’d ask for would be better battery life. That said, charging during showering generally keeps me with enough power. 

The hydration measurements don’t seem to correlate well with my hydration level; but this wasn’t particularly something I cared about to begin with. The sleep tracking is quite accurate.

It’s important to remember that when you eat something it takes your body time to digest. The time depends on what the food is and the state your body is in (plus your personal biochemistry). You can’t check it and find out exactly how much energy you consumed in real time (your body hasn’t absorbed it yet!). Just important to keep in context for people wanting to use something like this to track calories in real time.  

As far as the app goes, I need to force close in order for it to update my weight from HealthKit. Not a huge deal - not sure how important knowing my weight actually is, but it will bug me after a while to update it. Seems like there just needs to be a fetch to HealthKit on open of the app (I have it enabled and authorized).

### 5/5 — It works!

*2023-02-10, version 2.7.3*

I got my GoBe device in May of 2020. I was excited to finally have something that would track my calories in & calories out, so accurately! It works! I lost and have kept off, 12 pounds since I started using this device. The app is easy to use, and it’s updated periodically to keep things working their best. Steps, sleep, water balance, food intake/expenditure are my top uses, but it also tracks heart rate, and your stress level. **Bonus: the HEALBE team has always responded to my questions in a timely manner and resolved any issue I had regarding use of the device. Highly recommend!!!

### 5/5 — Nice app

*2022-12-21*

I’ve been using Healbe watch and the app for 3 years and I must say the product has improved. Wish luck and hope to see more updates soon

**Developer response:** Thank you for your feedback and your great suggestion! We're happy to forward your remarks along to the team, so they consider adjusting this.

### 5/5 — Good

*2021-06-16, version 2.1.1*

Синхронизация с браслетом проходит очень быстро, приложение работает отлично! Есть одно но, у браслета нет интеграции с телефоном, чтобы на браслете можно было принимать звонки или читать сообщения. Надеюсь, что это скоро добавят, так как было бы очень удобно. Теперь считаю свои шаги каждый день и пытаюсь выполнить норму в 8 тыс. шагов, а также слежу за калориями. Хочу сбросить вес и надеюсь, что GoBe мне в этом поможет :)

### 5/5 — This app and device have superb programmers

*2019-02-20, version 1.6.5*

These people know what features we need!!!  Thank you.  The only-wake-me-up-when-ive-gotten-enough-sleep smart alarm is something I've been needing for YEARS.  I didn't even buy this device for sleep tracking, and they solved that huge problem as a bonus on top of solving the reminding me to drink and eat problem!

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-07-17.*
