# Health at Hand: Online Doctor — Doctor Video Consultation > Online doctor video consultations for non-emergency medical issues in the UAE. (iPhone/iPad app by Health at Hand.) - Source: https://appshunter.io/ios/app/health-at-hand-online-doctor/id1219955500 (this page in markdown: same URL + `.md`) - Developer: [Health at Hand](https://appshunter.io/developer/1154856712) - Category: Medical, Health & Fitness - Price: Free - Rating: 4.70/5 from 32 App Store ratings · 21 written reviews indexed - Age rating: 17+ - Requires: iOS 13.0 · 117 MB - Languages: American English, Arabic - Released: 2017-10-10 - Data updated: 2026-06-01 - Monetization: free with in-app purchases - User reviews in markdown: https://appshunter.io/ios/app/health-at-hand-online-doctor/id1219955500/reviews.md ## What is Health at Hand? Now available in the UAE See a doctor now via live video consultation on your mobile phone. No appointments needed, skip clinic waiting rooms and get immediate access to highly qualified doctors, wherever you are. Licensed by the Dubai Health Authority, Health at Hand is the UAE’s first independent online video consultation app. WHAT TO EXPECT FROM VIDEO CONSULTATION Just like a normal face to face consultation in a clinic, your Health at Hand doctor will talk to you about your symptoms and history, make an assessment and provide a treatment plan. AFFORDABLE & FLEXIBLE Health at Hand offers unlimited access to video consultations for as little as 7 AED per member per month. Choose from a range of subscription plans to suit you and your family or pay as you go for 100 AED per consultation. HIGH QUALITY HEALTHCARE Trustworthy, experienced and reliable, doctors on the Health at Hand app offer the highest quality of medical expertise. We work with top tier licensed clinics, selecting the best doctors with the highest international accreditations. ACCESSIBLE & CONVENIENT Great for anyone who is too busy or unable to travel to a doctor’s clinic, you can use Health at Hand for yourself or your children. Always online, the doctors are ready to help you feel better. CONFIDENTIAL & SECURE Your calls are always confidential and your private health data is in safe hands. We are fully HIPAA compliant, the most respected global standard for protecting sensitive patient data. We will never share any of your information. WHEN TO USE HEALTH AT HAND Perfect for all common non-emergency medical issues, doctors on the Health at Hand app provide immediate advice on a wide range of issues. Some examples include: Colds Coughs Flu-like symptoms Sore throats Earaches Sinus congestion and allergies Headaches Urinary problems Indigestion Vomiting Diarrhoea Eye infections Rashes www.myhealthathand.com Facebook: www.facebook.com/myhealthathand Twitter: www.twitter.com/myhealthathand Instagram: www.instagram.com/myhealthathand ## Key features - Live video consultations - No appointments needed - Immediate medical advice - Flexible subscription plans - HIPAA compliant - Treats common non-emergency issues ## Recent user reviews (10 of 21) All indexed reviews: https://appshunter.io/ios/app/health-at-hand-online-doctor/id1219955500/reviews.md ### 1/5 — Get well faster - ELSEWHERE *2025-06-09, version 2.5.2* Overall, I seriously regret not going through my normal telemedicine service with Kings thinking this was going to be faster and quicker The doctor I spoke with didn’t order the labs I needed. I had to review each lab request on my own and make sure it was correct. Then had to do multiple calls back. Then I come to notice the stool sample doesn’t include test for parasites. I also had to chase health at hand staff constantly for my reports, despite the lab saying they were ready. Also, h pylori and other tests aren’t included in the agreed tariff w the lab. These tests are always included at other hospitals. Plus the lab was closed for Eid. At other clinics, they know sickness doesn’t care about holidays. Such a waste of my time, and I would have definitely been well sooner had I gone elsewhere. ### 1/5 — Stay away!!! *2025-04-28, version 2.5.2* Horrible app. Lots of bugs. Charged my card twice, still no refund!!! ### 1/5 — Not 24/7 *2022-11-05, version 2.4.9* I don’t understand what is the point of telehealth if it isn’t 24/7. ### 5/5 — Use with ease *2020-08-31, version 2.4.5* Nice to have a call with dctors about my child ### 5/5 — Excellent service *2020-07-26, version 2.4.5* Super quick, doctor had a lovely manner, well diagnosed. Thank you. ### 5/5 — For DR Raimi *2020-07-07, version 2.4.5* Very helpful and felt very comfortable. Thank you ### 4/5 — Great experience! *2020-04-07, version 2.4.5* Connectivity was good and the process of tracing Health at hand was smooth. Dr. Rami Said was very patient and helping. Thank you! ### 5/5 — Excellent doctors, and a great user interface! *2019-07-24, version 2.4.3* I have now are use the application twice for medical consultation. I thought that the caliber of the doctors is excellent, the app has a very easy functionality and the great interface and it is over all very practical and easy way to get medical advice. I thought that the doctors were very pleasant, approachable their medical advice was very clear and helpful. The medical report was also very comprehensive and I got an email notification when it was made available on the app which is less than 10 minutes after the consultation cold ended. Overall I think this is a fantastic up! ### 5/5 — Health at Hand *2019-02-19, version 2.4.0* Just fabulous. Very convenient healthcare solution. I highly recommend it. ### 5/5 — Saw a doctor within minutes *2019-02-19, version 2.4.0* Can’t believe how easy it was to get through to a qualified doctor. The doctor was amazing and even had the medication delivered to me! ## Frequently asked questions about Health at Hand ### What types of medical issues can I discuss with Health at Hand doctors? Health at Hand is suitable for all common non-emergency medical issues. This includes symptoms like colds, coughs, flu-like symptoms, sore throats, earaches, headaches, indigestion, vomiting, diarrhea, eye infections, and rashes. Doctors can provide immediate advice and treatment plans for these conditions. ### How much does a consultation with Health at Hand cost? Health at Hand offers flexible pricing. You can choose unlimited access to video consultations for as little as 7 AED per member per month with a subscription plan. Alternatively, you can pay 100 AED per consultation on a pay-as-you-go basis. ### Is my health data secure with Health at Hand? Yes, your privacy and health data are highly protected. Health at Hand is fully HIPAA compliant, adhering to the most respected global standard for safeguarding sensitive patient information. Your calls are confidential, and your data will never be shared. ### How often is Health at Hand updated? The app was last updated on July 18, 2024, indicating regular maintenance and potential feature improvements. The latest version is 2.5.2. ### What devices are supported by Health at Hand? Health at Hand is available on iPhone, iPad, and iPod devices. This ensures accessibility for a wide range of Apple users. ### What is the age rating for Health at Hand? Health at Hand has an age rating of 17+. This suggests that while the service is for general medical advice, certain content or features may be deemed more appropriate for older users. ### Can I use Health at Hand for my children? Yes, Health at Hand is designed to be used for yourself or your children. It's a convenient option for parents needing quick medical advice for their kids without a clinic visit. ### Is Health at Hand available outside the UAE? Currently, Health at Hand is specifically available in the UAE. It is licensed by the Dubai Health Authority and is the UAE's first independent online video consultation app. ## Version history (last 5 releases) ### 2.5.2 — 2024-07-18 Fixed minor bugs to make the user experience more smooth & seamless. ### 2.5.1 — 2023-08-31 With these regular updates, we are always looking for ways to help you manage your health. In this update : - Fixed minor bugs to make the user experience more smooth & seamless. ### 2.5.0 — 2023-06-08 With these regular updates, we are always looking for ways to help you manage your health. In this update : - Fixed minor bugs to make the user experience more smooth & seamless. ### 2.4.9 — 2021-08-08 With these regular updates, we are always looking for ways to help you manage your health. In this update : - Fixed minor bugs to make the user experience more smooth & seamless. ### 2.4.8 — 2021-04-18 With these regular updates, we are always looking for ways to help you manage your health. In this update : - Fixed minor bugs to make the user experience more smooth & seamless. ## Apps similar to Health at Hand | App | Rating | Price | Category | | --- | --- | --- | --- | | [King's College Hospital Dubai](https://appshunter.io/ios/app/kings-college-hospital-dubai/id6751674251) | 3.0 (1) | Free | Medical | | [LittleDot: Family Health](https://appshunter.io/ios/app/littledot-family-health/id904606907) | 5.0 (2) | Free | Medical | | [Dr. Galen: Online Doctor App](https://appshunter.io/ios/app/dr-galen-online-doctor-app/id1460801180) | 3.7 (3) | Free | Medical | | [Dr Live: Online Doctors](https://appshunter.io/ios/app/dr-live-online-doctors/id1592815186) | 4.0 (5) | Free | Medical | | [myMedcare](https://appshunter.io/ios/app/mymedcare/id6747374457) | 5.0 (1) | Free | Medical | ## More apps by Health at Hand - [LiveDoc by Health at Hand](https://appshunter.io/ios/app/livedoc-by-health-at-hand/id1438346500) All apps by Health at Hand: https://appshunter.io/developer/1154856712 ## Related topics [dr consulta](https://appshunter.io/ios/topics/dr-consulta) --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-06-01.*