# Health Hub — Parkville Health Services

> Centralized patient portal for managing medical information and appointments. (iPhone/iPad app by The Royal Women's Hospital.)

- Source: https://appshunter.io/ios/app/health-hub/id1501611843 (this page in markdown: same URL + `.md`)
- Developer: [The Royal Women's Hospital](https://appshunter.io/developer/1125262987)
- Category: Health & Fitness
- Price: Free
- Age rating: 17+
- Requires: iOS 18.0 · 184 MB
- Languages: Australian English
- Released: 2020-07-25
- Data updated: 2026-08-24
- Monetization: free
- User reviews in markdown: https://appshunter.io/ios/app/health-hub/id1501611843/reviews.md

## What is Health Hub?

The Parkville Health Hub app makes it easier for you to see, understand and manage important information about your care and treatment at Peter MacCallum Cancer Centre, the Royal Melbourne Hospital, the Royal Women’s Hospital and the Royal Children’s Hospital. 

If you are a patient at any of these health services, you can use our Health Hub app to:
•	View your personal medical information
•	Manage your appointments
•	See some of your doctors’ notes
•	View some test results

For support, please email support@health-hub.org.au call our Help Desk on (03) 9345 6277 (Option 1 for EMR).

## Key features

- View personal medical information
- Manage appointments
- See doctor's notes
- View test results
- Access care information

## Recent user reviews (10 of 15)

All indexed reviews: https://appshunter.io/ios/app/health-hub/id1501611843/reviews.md

### 5/5 — Great app

*2026-03-08*

Only wish that Western Health had something like this. 
This is so much easier than getting so many sms notifications.

### 1/5 — Terrible

*2025-05-13*

Changes your email address with authority, asks for work number., no field in app to do this.  What kind of security is there? No contact info

### 1/5 — Very glitchy

*2025-05-06*

(May 2025) This app is extremely glitchy. Constantly refuses login details. When it finally accepts them it says the app is not currently available. Uploads things like blood tests but then no way to send them to my own email. Doesn't seem to upload actual scans - CT, Xray etc. Also it took ages to realise the "patient portal" emails going to my home email (and auto directing into my spam folder) were in fact related to Health Hub. Hmmmm would help if that was clearer. 
I think it lacks a lot from a patient perspective. After admission as a patient I would have thought the record of my time as a patient would be recorded - ie all blood pressure, oxygen, pulse etc. So I don't have to constantly try to prove the results are lower than usual. Nor does it have the details of my surgery, nor the findings of CT scan. Seems weird as to how much it doesn't do vs what it does do.

### 5/5 — Very, very helpful!

*2025-04-01*

Managing my appointments is just so very very easy with this app.

### 1/5 — Fix your known issues

*2025-03-18*

Can you please fix the known issue where our log in details are forgotten. I’m having to reset my password constantly just to get in and see messages and updates from my hospital.

### 1/5 — Does not work properly.

*2025-03-11*

Please fix it to make sure the app is working stable.

### 1/5 — Needs to be better

*2025-01-26*

Doesn’t work consistently.  Response I regularly get is to uninstall & reinstall. As it’s currently the only way of monitoring my dad’s hospital stay not good enough. Can only review with nickname but none are accepted

### 1/5 — Does not work properly

*2024-11-24*

I have to delete the app from my phone and re-download it every time I want to use it as it says it can not access the service or something. It is very irritating having to fill out all the info each time and delete and download every time I need to use the app

### 1/5 — Phone updated but not the app

*2024-09-11*

Recently, each message I receive i have toun install the app, re install, apply email & passwords, instead of just face recognition.
Any advice??

### 4/5 — Great app

*2023-08-24*

This app is very useful keeping track of appointments, test results and medications.  One improvement that would be good would be to allow patients to be able to add their medical appointments from external medical services. Eg Local GP, dentist, etc. That would make it an all in one app to manage your week.

## Frequently asked questions about Health Hub

### What health services is Health Hub for?

Health Hub is for patients of Peter MacCallum Cancer Centre, the Royal Melbourne Hospital, the Royal Women’s Hospital, and the Royal Children’s Hospital. It helps you manage your care and treatment at these specific institutions.

### Can I see all my test results in Health Hub?

You can view some of your test results through the Health Hub app. The app aims to provide access to important information about your care and treatment.

### How do I get support for Health Hub?

For support, you can email support@health-hub.org.au or call the Help Desk on (03) 9345 6277, selecting Option 1 for EMR. These channels are available for user assistance.

### What devices does Health Hub support?

Health Hub is available on watch, iPhone, and iPad. This allows for convenient access to your health information across multiple Apple devices.

### When was Health Hub last updated?

The latest version of Health Hub is 11.6.4, which was last updated on January 21, 2026. This indicates the app is actively maintained.

### What is the age rating for Health Hub?

Health Hub has an age rating of 17+. This rating is based on the content and features available within the application.

### Does Health Hub have ads?

No, Health Hub does not contain advertisements. As a free application, it focuses on providing a clean user experience without interruptions.

### What is the user sentiment for Health Hub based on ratings?

Health Hub has an average rating of 3.7 stars from 3 ratings. This suggests a generally positive but mixed user reception.

## Version history (last 5 releases)

### 11.8.3 — 2026-08-18

Miscellaneous fixes and improvements.

### 11.7.2 — 2026-04-20

Miscellaneous fixes and improvements.

### 11.6.4 — 2026-01-21

Miscellaneous fixes and improvements.

### 11.4.3.1 — 2025-11-20

Miscellaneous fixes and improvements.

### 11.4.3 — 2025-07-21

Miscellaneous fixes and improvements.

## Apps similar to Health Hub

| App | Rating | Price | Category |
| --- | --- | --- | --- |
| [BOSS Fitness](https://appshunter.io/ios/app/boss-fitness/id1548533925) | — | Free | Health & Fitness |
| [Australian Unity Health](https://appshunter.io/ios/app/australian-unity-health/id1592010753) | 3.5 (75) | Free | Health & Fitness |
| [Active World](https://appshunter.io/ios/app/active-world/id1446699736) | 1.0 (2) | Free | Health & Fitness |

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-24.*
