# Health Mate Sauna — user reviews

> 13 indexed App Store user reviews of Health Mate Sauna by Samick Music Corp., rated 1.10/5 from 22 ratings.

- Source: https://appshunter.io/ios/app/health-mate-sauna/id1511109665/reviews
- App overview in markdown: https://appshunter.io/ios/app/health-mate-sauna/id1511109665.md
- Rating breakdown: 5★ 0 · 4★ 1 · 3★ 0 · 2★ 0 · 1★ 21

## Newest reviews (2 of 13)

### 1/5 — Update

*2023-05-27*

You need to update this app immediately, it’s constantly malfunctioning it worked, and now it doesn’t work. This version is faulty update now. Thank you.

### 1/5 — App just doesn’t work!

*2023-03-10*

They need to update the app to work with iOS 16.

## Most critical reviews (10 lowest-rated)

### 1/5 — Doesn’t work

*2026-02-11*

Just terrible. Can’t log in. Doesn’t work. I’ve deleted the app. Tried again. Can’t get it to work at all.

### 1/5 — Not working

*2025-08-04*

Can’t get past select device

### 1/5 — Incredibly frustrating

*2025-03-18*

The app routinely crashes and/or turns off the sauna while I’m waiting for it to warm up.

### 1/5 — Doesn’t Work 😞

*2024-12-01*

Pops over to the Select Device page & will not let me login / add a device. Very frustrating as I can’t preheat the sauna remotely.

### 1/5 — Doesn’t work

*2024-09-18*

This app has yet to work to change settings. Even if the Bluetooth is connected, it fails to find the device.

**Developer response:** Hi Azaeilia,

Thank you for your feedback on the app. It helps us improve our products. Please ensure that your sauna is connected to a 2.4 GHz Wi-Fi network. If the problem persists, please fill out the form here https://healthmatesauna.com/resources/customer-service/

### 1/5 — Doesn’t work at all

*2024-08-04*

I have not been able to get the app to stay on the log in page log enough to log in. I just deleted it.

**Developer response:** Hello Chris,

Thank you for your feedback on the app. It helps us improve our products. Please ensure that your sauna is connected to a 2.4 GHz Wi-Fi network. If the problem persists, please fill out the form here https://healthmatesauna.com/resources/customer-service/

### 1/5 — Frustrating.

*2024-05-03*

I have the same issue as the first reviewer.  No list of devices to choose from and no way to type one in. I hope the sauna works better than this app. I’m now worried.

**Developer response:** Hi LIama,

Thank you for your feedback on the app. It helps us improve our products. Please ensure that your sauna is connected to a 2.4 GHz Wi-Fi network. If the problem persists, please fill out the form here https://healthmatesauna.com/resources/customer-service/

### 1/5 — App does not work

*2024-03-22*

It is absolutely a nightmare!!!!

### 1/5 — Doesn’t work

*2024-03-15*

THIS APP ACTUALLY DOES NOT ALLOW TO CONNECT THE SUNA! IT NEEDS TO BE UPDATE IT! THIS IS NOT FAIR WITH COSTUMERS!

### 1/5 — The app doesn’t work. Please fix asap

*2023-09-03*

The app keeps kicking me out of the login screen to the device list which is empty for some reason and I can’t do anything from there. Restarted the app. Reinstalled the app. Restarted the phone. Same issue.

## Most praised reviews (1 highest-rated)

### 4/5 — Bug work around

*2022-09-17*

Each morning, while on my Peloton across the room, I turn on my sauna to preheat. One morning it didn’t respond…I assumed Bluetooth issue occurred. What I learned after much frustration via resetting, calls, etc. Is that when you’re in the home screen you cannot just hit start (after adjusting time, temp, lights) and have it began warming the sauna 🤷🏻‍♀️. The first step is to, from the home screen, select “temperature” at the bottom of the screen. This is a separate screen from the home screen where you can adjust the temperature up and down…adjust the temperature here, return to the home screen by selecting “home” at the bottom of the screen and hit start 🙄. hope this is helpful for folks.

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-27.*