# Health Scan: Heart & Sugar — user reviews

> 694 indexed App Store user reviews of Health Scan by Hong Kong Vivid Limited, rated 4.20/5 from 5,434 ratings.

- Source: https://appshunter.io/ios/app/health-scan-heart-and-sugar/id6742006017/reviews
- App overview in markdown: https://appshunter.io/ios/app/health-scan-heart-and-sugar/id6742006017.md
- Rating breakdown: 5★ 3,649 · 4★ 755 · 3★ 301 · 2★ 92 · 1★ 637

## Newest reviews (13 of 694)

### 2/5 — Glicose

*2026-07-23*

Falta aferição neste sistema

**Developer response:** Obrigado pela sua mensagem e feedback. Você pode nos enviar um e-mail com mais detalhes para uma investigação mais aprofundada. Nosso endereço de e-mail é: healthscan.support@xgvivid.com.

### 4/5 — Well done

*2026-07-03*

Continue the process

### 1/5 — 血糖値

*2026-07-01*

インスタで血糖値が測定出来ると謳って集客してあるが、iPhoneでは未だ未対応なので注意が必要です。
サブスク１回分、損した。金返せ！

**Developer response:** アプリがご期待に添えず申し訳ございません。現在、スマートフォンを使用して血糖値を直接測定できるアプリはありません。個人の血糖値モニターの測定値をアプリに手動で入力できます。これは、血糖値を長期的に追跡し、健康管理を改善するのに役立ちます。

### 3/5 — Finger or Face Scan

*2026-06-22, version 1.8.3*

When doing the finger scan and then doing the face scan, 90% of the time the two oppose each other.  My finger usually says I have higher energy and lower stress in the morning or when I get up.  The face scan is generally the opposite.  I was under the impression when I downloaded this app that it could also actually use my phone to do blood pressure.  Cannot.  I do have a blood pressure cuff and a wrist cuff.  It does keep a record of my results so that is why I use it.  Otherwise, overhyped.

### 4/5 — Glucosa

*2026-06-18, version 1.8.3*

Me gustaría se pudiera tomar muestra de glucosa sin punción

### 2/5 — Sad

*2026-06-09, version 1.8.2*

I was disappointed that you have to have an outside device to check your blood sugar or your blood pressure. I am going to cancel my subscription.

### 1/5 — STOP

*2026-05-26, version 1.8.0*

Do not fall for this scam!  Does not work AND CANT cancel! It’s been 3 months I have tried to cancel and still getting charged! Went through all the options to cancel with no success!

### 1/5 — Misleading

*2026-05-20, version 1.7.9*

This app does not take your blood pressure it just takes a photo of your blood pressure machine.   It would not refund my money. Do not purchase.

### 1/5 — Health NO-Scan

*2026-05-20, version 1.7.9*

This is a total scam.  The advertising suggests the app will “Scan” - but that is NOT TRUE!  You have to have other medical devices to scan your blood sugar and take your blood pressure - then you add the data manually to this app.  The scan part was never available - sorry.  Don’t fall for this FALSE application!  Scam Scam!!!! Stay away…

### 1/5 — Attention à la glycémie

*2026-05-12*

La pub me paraît trompeuse. Donne l’impression que l’application effectue la mesure de glycémie. En fait il n’en est rien. Il faut noter manuellement le résultat de la piqûre du doigt.

**Developer response:** Nous sommes désolés que l'application n'ait pas répondu à vos attentes. Actuellement, aucune application ne permet de mesurer directement la glycémie à l'aide d'un smartphone. Vous pouvez saisir manuellement les mesures de votre lecteur de glycémie dans l'application. Cela vous permet de suivre l'évolution de votre glycémie et de mieux gérer votre santé.

### 1/5 — Saçma bir aldatmaca

*2026-05-07, version 1.7.8*

I purchased HealthScan￼, and the whole app feels like a pointless scam. It asks you to manually enter your own health data, so it’s unclear what it actually measures by itself. Even the heart rate readings are inaccurate. I also don’t understand how the measurements are supposed to work. The app feels misleading, low quality, and completely unreliable. I feel like I wasted my money. I want to request a refund, but there isn’t even a clear way to do that inside the app. My experience was very disappointing, and I would not recommend it at all.

The reviews here are fake. This app does not even measure blood pressure values properly, and the heart rate readings are inaccurate as well.

### 4/5 — Works

*2026-05-06, version 1.7.8*

Seems to work. I’m not sure how accurate it really is though.

### 1/5 — Not as advertised

*2026-05-05, version 1.7.8*

This app is BS. It advertises that it will check your blood pressure and blood sugar. It doesn’t. You have to check those with other devices and manually put them into this app. I have other apps that do a better job of tracking them than this. Do not pay for this app. I’d give it zero stars if that were an option.

## Most critical reviews (10 lowest-rated)

### 1/5 — Health Scan is a Health SCAM

*2026-08-26, version 1.8.6*

The Health Scan: Heart & Sugar (blood glucose & pressure track) app that I purchased through the Apple Store on August 9, 2026, is a true disappointment—not only because of your deceptive marketing but also the refusal from your company to allow Apple to refund my purchases (app AND subscription; $79.99 and $39.99 respectively). 

I purchased your product(s) in good faith. I trusted Apple would always stand by the products it sold. Hong Kong Vivid Ltd. grossly misled me into believing this app could take measurements that require additional hardware. The promotion(s) sent through social media are egregiously misleading and border on false advertising. 

When I contacted the developer(s), I was told in no uncertain terms that nothing involving a credit card would be addressed. Yet Apple won’t issue a refund for either purchase, despite my repeated appeals for escalation. 

I see now Health Scan app(s) have more than their fair share of negative reviews, myself included. I will continue to disparage your app(s) to the greatest degree possible until I’m allotted a full refund for both purchases. 

The developer’s business ethics are despicable (if they exist at all). I trusted them (and Apple) as a developer to provide a product that lived up to its claims—stated or implied—and now I’m stuck with a useless app and accompanying subscription I’ll never use. 

Shame on you for doing business this way! I will be contacting Apple headquarters to report you as a malicious business.

### 1/5 — Misleading.. it does not take blood sugar!!!

*2026-08-18, version 1.8.6*

Your ads clearly represented that I could test my blood sugar using the app itself. That was the specific reason I signed up and paid for the subscription. However, after completing the registration and attempting to use the feature, I discovered that the app does not actually allow me to test my blood sugar. It only provides an option to manually enter or log blood sugar results that were obtained elsewhere, such as from a laboratory or separate glucose-testing device.
This is misleading and not what was advertised to me when I subscribed. The feature that convinced me to purchase the subscription is not available in the way your advertisement led me to believe. Had this been clearly disclosed beforehand, I would not have purchased the subscription.
Therefore,  I am requesting a full refund of the $39.99 subscription fee that I was charged.
I do not believe it is appropriate for me to pay for a service based on a feature that was advertised but is not actually provided as represented.
Please process my refund promptly and send me confirmation once the refund has been issued. Thanks

### 1/5 — Blood sugar

*2026-08-18, version 1.8.6*

It doesn’t measure blood sugar levels

### 1/5 — Beware

*2026-08-11, version 1.8.5*

Not free. Free to download, yes, but not free to use, even the demo report has to be paid for. It’s a lie

### 1/5 — Erros

*2026-08-07*

Péssimo. Dizer que sou estressado. Piada!

**Developer response:** Pedimos desculpas, mas continuaremos a otimizar os recursos e a confiabilidade do nosso aplicativo. Agradecemos novamente pelo seu valioso feedback.

### 1/5 — Fraud

*2026-07-30, version 1.8.5*

A link to this app popped up when I was looking at my new iPhone’s features. It looked like a prompt from Apple. I did not know it was not one of the Apple apps included with the phone. Cancelled immediately after realizing it was not but no refund.

### 1/5 — Nope! Not free.

*2026-07-14, version 1.8.4*

Sure, download for free, answer their many questions then they ask you to subscribe.

### 1/5 — Cuidado

*2026-07-11*

Estava ótimo, até passar pra versão paga e eu perder todas as medições do aplicativo. Não confiem de anotar só nele.

**Developer response:** Agradecemos sua mensagem e feedback. Você pode nos enviar um e-mail com mais detalhes para que possamos investigar melhor o caso. Nosso endereço de e-mail é: healthscan.support@xgvivid.com.

### 1/5 — Useless

*2026-07-11, version 1.8.4*

This product was difficult to use and take readings with.

### 1/5 — Es publicidad engañosa

*2026-07-08, version 1.8.3*

Pues no detecta desde los dedos, ningún dato de glucosa

## Most praised reviews (10 highest-rated)

### 5/5 — Disappointed‼️

*2026-08-14, version 1.8.6*

I found the advertisement for this app to be misleading and confusing. I did not understand blood glucose and pressure track track being the optimum word here. The title of the app was Health Scan heart and sugar and when I read below blood glucose and pressure track. I just thought that was gonna do that too. I was sorely disappointed. The only thing it does is check your pulse, which my I watch already does. I will be exceedingly more careful when checking apps and their advertisement again.

### 5/5 — Relief

*2026-07-25, version 1.8.5*

Well help me feel as I feel with some relief at 64 . Thank you

### 5/5 — Worth downloading

*2026-07-23, version 1.8.5*

Very impressed and app is very accurate.

### 5/5 — Muito obrigado

*2026-06-20*

Aplicativo parece explicar meu estado de Humor , Energia e bem estar .
Tenho outros aplicativos com resultados incompatíveis com bem estar .

### 5/5 — Midany

*2026-06-17, version 1.8.3*

Silas@2019

### 5/5 — Lifestyle changes

*2026-06-10, version 1.8.2*

Extremely helpful in helping me meet my of managing healthy habits

### 5/5 — Just learning

*2026-04-29, version 1.7.6*

So far so good

### 5/5 — Health Check

*2026-04-06, version 1.7.5*

Amazing little gadget to give me updates when needed. Surprisingly very accurate as I compared it to my doctors!!!

### 5/5 — Happy

*2026-04-01, version 1.7.4*

Fantastic app. Very interesting results!

### 5/5 — 혈압측정

*2026-03-26*

신기합니다  1달된듯 ㅎ

**Developer response:** 리뷰를 남겨주셔서 정말 감사합니다! 저희 앱이 건강 관리 여정에 도움이 되었다니 기쁩니다.

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-09-12.*
