# Health Support

> Share Apple Watch/iPhone health debug data with Apple Care using a Case ID. (iPhone/iPad app by Apple Health Research.)

- Source: https://appshunter.io/ios/app/health-support/id1479787970 (this page in markdown: same URL + `.md`)
- Developer: [Apple Health Research](https://appshunter.io/developer/1464590764)
- Category: Utilities
- Price: Free
- Rating: 4.00/5 from 4 App Store ratings · 1 written reviews indexed
- Age rating: 12+
- Requires: iOS 14.1 · 16 MB
- Languages: American English, Arabic, Catalan, Croatian, Czech, Danish, Dutch, Finnish, Canadian French, German (Germany) and 23 more
- Released: 2020-01-29
- Data updated: 2026-06-10
- Monetization: free
- User reviews in markdown: https://appshunter.io/ios/app/health-support/id1479787970/reviews.md

## What is Health Support?

Health Support App helps users share debug information for Health features from Apple Watch / iPhone to Apple. 

You will need a Case ID, given by your Apple Care representative to be able to login to the App. Process of sending debug information is self guided, you may ask your Apple Care representative for help using this App.

## Key features

- Share health debug information
- Supports Apple Watch and iPhone
- Requires Apple Care Case ID
- Self-guided data sending process
- Login required

## Recent user reviews (1 of 1)

All indexed reviews: https://appshunter.io/ios/app/health-support/id1479787970/reviews.md

### 1/5 — No joy

*2020-09-27, version 1.0.4*

Never finishes downloading. Pointless

## Frequently asked questions about Health Support

### What is Health Support used for?

Health Support is used to share debug information related to health features from your Apple Watch or iPhone with Apple Care representatives. This helps them diagnose and resolve issues you might be experiencing.

### Do I need anything to use Health Support?

Yes, you will need a Case ID provided by your Apple Care representative to log in and use the app. This ID links your support case to the data you share.

### Is Health Support free to download and use?

Yes, Health Support is available for free. There are no in-app purchases or subscription fees associated with its use.

### What devices does Health Support support?

Health Support is designed to work with data from your Apple Watch, iPhone, and iPod. It helps in sharing debug information from these devices.

### How often is Health Support updated?

The latest version of Health Support is 1.3.3, which was last updated on August 30, 2022. Apple typically releases updates to improve functionality and address any issues.

### What is the age rating for Health Support?

Health Support has an age rating of 12+. This indicates it is suitable for users aged 12 and above.

### Can I get help using Health Support?

Yes, the process of sending debug information is self-guided within the app. You can ask your Apple Care representative for assistance on how to use Health Support effectively.

### What is the user rating for Health Support?

Health Support has a rating of 4.0 stars based on 4 ratings. This suggests a generally positive reception from its user base.

## Version history (last 5 releases)

### 1.3.3 — 2022-08-30

- Renewed logging profiles

### 1.3.2 — 2022-03-01

- Renewed logging profiles

### 1.3.1 — 2021-10-28

- Added the Cycle Tracking feature
- Localization and Accessibility fixes
- Data upload reliability updates

### 1.3.0 — 2021-09-13

- HealthSupport is now available in 39 languages!
- HealthSupport is now optimized for VoiceOver!
- New debuggable features have been added
- Bug fixes and reliability improvements

### 1.2.1 — 2021-07-14

- Streamlined the diagnostics submission workflow
- Added pre-submission validation to ensure all necessary diagnostic data is present
- Bug fixes and improvements

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## More apps by Apple Health Research

- [Health & Fitness Recorder](https://appshunter.io/ios/app/health-and-fitness-recorder/id1468377092)
- [MIPACT](https://appshunter.io/ios/app/mipact/id1469626575)

All apps by Apple Health Research: https://appshunter.io/developer/1464590764

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-06-10.*