# HealthCheck SA — Monitor symptoms & quarantine

> Monitor COVID-19 symptoms and manage home quarantine requirements. (iPhone/iPad app by State Government of South Australia.)

- Source: https://appshunter.io/ios/app/healthcheck-sa/id1567354245 (this page in markdown: same URL + `.md`)
- Developer: [State Government of South Australia](https://appshunter.io/developer/1124301167)
- Category: Utilities, Health & Fitness
- Price: Free
- Rating: 1.43/5 from 346 App Store ratings · 20 written reviews indexed
- Age rating: 4+
- Requires: iOS 12.0 · 68 MB
- Released: 2021-08-21
- Data updated: 2026-08-13
- Monetization: free
- User reviews in markdown: https://appshunter.io/ios/app/healthcheck-sa/id1567354245/reviews.md

## What is HealthCheck SA?

Monitor COVID-19 symptoms and quarantine in your own home using this app.

The app provides the support and resources to enable eligible citizens to monitor their COVID-19 symptoms as well as manage home quarantine requirements.

Features include:
- Random live face check-in requests to show a real person checking in at their registered location in real time.
- Schedule of required symptom checks and COVID-19 tests to help plan and manage your conditions of entry. 
- Daily symptom check reminders and submission.
- Scheduled COVID-19 test reminders and indication of tests taken.
- Links to guidelines and support resources. 
- Guided completing your conditions of entry process.

## Key features

- Symptom monitoring
- Quarantine management
- Live face check-ins
- Symptom and test scheduling
- Guideline and resource links

## Recent user reviews (10 of 20)

All indexed reviews: https://appshunter.io/ios/app/healthcheck-sa/id1567354245/reviews.md

### 2/5 — E2E use case and experience lacking

*2021-12-28*

Great concept, unfortunately poorly executed. 

Despite a clean layout, this app does not stick to the KISS principle let alone . It wouldn’t be hard to have one clear, differently coloured or highlighted button, for submission of daily check! 

1. This app is full of bugs and errors, every daily check requires at least 3-5 attempts at submission for it to “stick” 
2. No ability to off-board - despite leaving SA the daily prompts continue. Not sure how this will work when there are multiple border crossings within 14 days but I suspect not well / at all 
3. App doesn’t update for changing border and testing requirements (ie day 1 & 6 tests no longer required)

### 1/5 — Useless trash.

*2021-12-26*

Took three days for it to let me sign in because it was telling me my account wasn’t valid. Let’s me in finally for my mandatory symptom checks and takes at least 15 minutes to submit that I don’t have symptoms because it keeps failing. Can’t believe the SA state government paid for this. Outside the app but support is also useless. Their advice was uninstall and reinstall each day or buy a new phone. Nothing wrong with my brand new phone but nice try.

### 1/5 — Terrible App - Worst App I have ever used!

*2021-12-26*

This would have to be the worst app that has ever been designed! Falls into error constantly, won’t let you submit health check but for some reason doesn’t seem to have a problem sending a notification about having to do it. Before you hound people you might want to make sure they can actually do what you want them to do.

### 1/5 — Does not work properly!

*2021-12-22*

I competed my necessary 14 days of entering symptoms post returning to home but the app continued to send me notifications saying I had not competed final symptom entry. I called the SA covid hotline and they told me to delete app and reinstall but this had not worked and just reinstalls from the same point as where I deleted it. I don’t know how to reset it for my next trip and requirement to enter symptoms! Very frustrating. Especially as when I call the hotline they do not seem to know how to rectify the issue.

### 2/5 — A really great idea but needs some refining

*2021-12-19*

Generally the app works well, but my biggest gripe is that when you leave the state and return within the period of you initial trip there is no way to reset the app and enter a new entry number. 

I tried calling the help number and was told to delete the app and re-install. But this just reverts to the previous trips details.

### 1/5 — Trying to do the right thing, app is not helping

*2021-12-19*

This is a great idea poorly executed.
How are we expected to do the right thing and complying with requirements when the app is inconsistent with the testing and symptom check schedule between people and between days the the app doesn’t connect to the server most times.
Then to add on top, every time you speak to health authorities they give different information. What is the right thing it do? Who knows?

### 1/5 — Worst app I’ve ever used

*2021-12-18*

Had repeated problems accessing and using this app. Kept ticking over even though my 14 days had expired three weeks ago and I’d left the state. Made five phone calls to try and fix and finally told I have to ring them when I leave the state to off board. So, no one in app development could think to put a feature on the app that allows you to indicate your 14 days is over and you’ve left the state? Instead you have to make a phone call and be placed on hold for an hour. Whoever developed this should be fired.

### 1/5 — Cannot login

*2021-12-13*

I cannot get past the log in - as soon as I click on ‘log in’ it comes up with a message that says ‘an error has occurred. Please log in again through your application’ 

Rang help desk several times - deleted, reinstalled many times. Waited 20 minutes- restarted phone. Anyway- I tried everything and it still won’t work.

### 2/5 — Inability to logout

*2021-12-11*

I have travelled interstate twice within the past couple of weeks with a result of now having 2 active unique ids. However there’s a gap in the implementation of the app as it doesn’t allow you to discontinue the older unique id and login using the new one. 
I have rang the support line and they had no idea how to handle this situation. I have even tried deleting and reinstalling the app but it keeps the older unique id active. Other than that, it’s a good app which needs to be enhanced.

**Developer response:** We can help you with this issue, please email DPCOfficeForDigitalGovernment@sa.gov.au and quote Reference: 43 in the subject line. In the email please also provide your full name, phone number and DOB so our support team can easily assist you.

### 4/5 — Wait for it

*2021-12-09*

Once you cross the border and get your text, using this app makes sense. Perhaps some wording changes on how to start the app would assist. 

But I like it and can see how it helps keep a track of how people are going without having to resort to quarantining them. 

Good concept.

## Frequently asked questions about HealthCheck SA

### What is HealthCheck SA used for?

HealthCheck SA is used to monitor COVID-19 symptoms and manage home quarantine requirements for eligible citizens. It provides support and resources to help users comply with their conditions of entry.

### Does HealthCheck SA have ads?

No, HealthCheck SA does not contain advertisements. It is a free application provided by the State Government of South Australia.

### What devices support HealthCheck SA?

HealthCheck SA is supported on iPhone and iPad devices. It is designed for users within the Apple ecosystem.

### How often is HealthCheck SA updated?

The latest version of HealthCheck SA is 2.1.0, which was last updated on December 6, 2021. Update frequency can vary based on government health directives and app development needs.

### What is the age rating for HealthCheck SA?

HealthCheck SA has an age rating of 4+. This indicates it is suitable for users of all ages, though its primary function is for individuals managing COVID-19 protocols.

### Where can I find guidelines and support resources through HealthCheck SA?

HealthCheck SA includes direct links to relevant guidelines and support resources. These are accessible within the app to assist users with their conditions of entry and health management.

### What are the user reviews like for HealthCheck SA?

HealthCheck SA has an average rating of 1.4 stars from 346 ratings. User feedback may reflect specific experiences with the app's functionality or its role in public health measures.

### What are the 'conditions of entry' mentioned in HealthCheck SA?

The 'conditions of entry' refer to the requirements set by health authorities for individuals, such as symptom checks and testing schedules, to manage the spread of COVID-19. HealthCheck SA helps users track and complete these requirements.

## Version history (last 5 releases)

### 2.1.0 — 2021-12-06

This release includes minor content changes to the notification screen when an update is required for the HealthCheck SA app as well as a change to the date format for the date of birth entry during the registration process.

To have the best possible experience, please keep the app updated to the latest version.

### 2.0.1 — 2021-11-30

This release includes minor content changes to the user onboarding flow regarding the timing of their COVID-19 test requirement upon arrival to SA as well as a bug fix affecting notification permissions for alerts.



To have the best possible experience, please keep the app updated to the latest version.

### 2.0.0 — 2021-11-22

This release includes renaming and rebranding to HealthCheck SA as well as minor enhancements to content in the App.

To have the best possible experience, please keep the app updated to the latest version.

### 1.4.2 — 2021-11-09

This release includes minor enhancements to content in the app.
To have the best possible experience, please keep the app updated to the latest version.

### 1.4.1 — 2021-11-08

This release includes minor enhancements to content in the app.
To have the best possible experience, please keep the app updated to the latest version.

## More apps by State Government of South Australia

- [mySAGOV](https://appshunter.io/ios/app/mysagov/id1124301168)
- [ID Scan SA](https://appshunter.io/ios/app/id-scan-sa/id1617524106)

All apps by State Government of South Australia: https://appshunter.io/developer/1124301167

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-13.*
