# Healthengine — user reviews

> 412 indexed App Store user reviews of Healthengine by HealthEngine Pty Ltd, rated 4.90/5 from 48 ratings.

- Source: https://appshunter.io/ios/app/healthengine/id498446578/reviews
- App overview in markdown: https://appshunter.io/ios/app/healthengine/id498446578.md
- Rating breakdown: 5★ 43 · 4★ 4 · 3★ 1 · 2★ 0 · 1★ 0

## What do users think of Healthengine?

Overall sentiment: neutral

**Pros**

- 👍 Easy to use
- 🚀 Convenient booking
- 🗓️ Helpful appointment management
- 💊 Useful for managing prescriptions
- 🏥 Positive experience with doctors and staff

**Cons**

- 🐛 Bugs and glitches
- 🔒 Privacy concerns with data sharing
- 💳 Unnecessary payment prompts
- 🤔 Confusing navigation and cluttered interface
- 🕰️ Long wait times and unresponsive support

**Commonly reported bugs**

- Scripts not loading or disappearing
- Appointment booking errors
- Forced integration with e-script handling

**Most requested features**

- Ability to book telehealth appointments
- Integration with more healthcare providers
- Option to view doctor gender
- Improved e-script management
- Better calendar sync and reminders

## Newest reviews (12 of 412)

### 5/5 — The super clinic in Waikiki

*2026-07-19, version 12.11.1*

You can't fault this clinic they always go beyond their duty of care

### 2/5 — Nothing loads

*2026-07-16, version 12.11.1*

When I click on open in app for an appointment I receive an email for the app dosnt load the information, if I open an escript it try’s to open it in the app and it dosnt load. It dosnt update with my appointments and seems very clunky.

### 5/5 — Medi

*2026-07-15, version 12.11.1*

My doctor medi is just the most awesome, caring doctor I have ever had, he is generally so helpful an helps me tremendously,medi I would be stuffed without you, thanku for all your care an help, I have come such a long way with the help of you medi an his awesome staff, yous are all the best, caring team, keep up the awesome work, I luv you all, an thanku everyone of you, all my luv Di xx👩‍⚕️👨‍⚕️🙋‍♀️😘❤️Leanne you are just fabulous,always polite and very helpful,when I stuff things up,thanks Leanne your always patient with me,love Di xx🦋🤦‍♀️

### 5/5 — Brittany MacDonald

*2026-07-15, version 12.11.1*

Easy to use & makes booking a health appointment loads easier. Great app!

### 5/5 — Health engine app

*2026-07-15, version 12.11.1*

Love that it is easy to book medical appointment & scripts  on this Healthengine app. Regards Carol Gordon medical patient

### 5/5 — Wayne

*2026-07-09, version 12.11.1*

Professional and friendly

### 5/5 — Very useful app.

*2026-07-04, version 12.11.0*

Easy to  use app and very useful in making appointments on the go.

### 5/5 — Dr Butt

*2026-07-02, version 12.9.2*

Fantastic Dr, thank you for everything u do for me. You are a great Dr.

### 5/5 — Perfect

*2026-07-01, version 12.10.0*

I like it

### 5/5 — Recommend highly

*2026-06-29, version 12.10.0*

Highly recommended  and loyal and trustworthy

### 5/5 — Easy access to knowledgeable Gaps

*2026-06-29, version 12.10.0*

Dr’s have been brilliant. Listened. Easy to get help when needed. Fast. But the fact they listen is amazing. I’m an RN. I know what I need but need prescriptions when required. Have never felt not listened to by health engine GP’s. Very grateful

### 2/5 — Donna

*2026-06-29, version 12.10.0*

Happy with app but annoyed that it has changed my name to another family member used.

## Most critical reviews (10 lowest-rated)

### 1/5 — Annoying app

*2026-08-08, version 12.12.0*

Forces all prescription links to open in this app and the only fix is to uninstall the app. Incredibly frustrating

### 1/5 — Healthengine

*2026-08-08, version 12.12.0*

Absolutely rubbish clunky as

### 1/5 — Used to work

*2026-08-07, version 12.12.0*

This app used to work very well but not anymore. I’ve updated the app and even deleted and reinstalled the app but every time I make an appointment I get an internal error message.

### 1/5 — Rubbish

*2026-08-04, version 12.12.0*

What should be a one-stop-shop linked with appts and documentation is clunky and rarely holds data e.g. upcoming appts

### 1/5 — To much

*2026-08-02, version 12.12.0*

There is to much on one app. It’s very confusing and there is no one to talk to if a payment is taken for a wrong service. Bad app

### 1/5 — No privacy

*2026-08-01, version 12.12.0*

I really rather not have my scripts all over the Internet

### 1/5 — Bugs everywhere

*2026-07-27, version 12.12.0*

I want to like this app im sure it could make making appointments easy but nothing really works, I can’t log in because it asks me to create a passcode every time even though I already have so it says to try again later. I tried to move an appointment forward, it gets me to select a new time but there’s no continue button so I can’t it’s impossible to change the appointment time.

### 1/5 — Takes over scripts

*2026-07-07, version 12.11.0*

Seems impossible to disable escript component. Becomes default escript SMS reader and stops easy 1800medicare access from SMS.  I tried numerous methods suggested on the web to disable it but no go

### 1/5 — Why dr Bisht says she busy at the last minute and I go to another dr

*2026-06-28, version 12.10.0*

Im upset as I find it shouldn’t of happen once but twice
Im close of going to another practice because of her 
If I knew the problem I would look in to it 
But the head lady coming up in front of other patients and saying “she busy”as I did the booking on line and Dr Bisht came up
No my problem 
If it happens again by a Dr saying they are too busy 
Of the minute before of my appointment 
I will move on to another practice and tell them why I came to them 
The dr forgets I have to park the car and cancel any other events I had to see them 
Thankyou

### 1/5 — Changed appointment type on you

*2026-06-24, version 12.10.0*

Be careful if you select telehealth  and the time. Enter all  your details and ot checked to confirm
If the time is unavailable it changes it to  a in person one with out your knowledge.  Just offers you a different time.  This happened to be today.  Terrible!!

## Most praised reviews (10 highest-rated)

### 5/5 — Great app

*2026-08-14, version 12.12.0*

Great app

### 5/5 — DSMlm

*2026-08-07, version 12.12.0*

Effective and efficient. Easy to use interface with a range of options offered.

### 5/5 — Great Health Hub

*2026-08-06, version 12.12.0*

We love using this app for our family. It keeps our health team in the one place and it’s easy to book and manage appointments

### 5/5 — Love!!!

*2026-08-05, version 12.12.0*

So easy to use. Only app I use to make appointment and get my medical certificate.

### 5/5 — It’s good

*2026-08-01, version 12.12.0*

Easy to find a doctor

### 5/5 — Health services

*2026-07-29, version 12.12.0*

Brilliant

### 5/5 — Feeling glad

*2026-07-28, version 12.12.0*

I am very happy with this clinic the stuff members are very kind and all the doctors are very nice.

### 5/5 — Great practice

*2026-07-27, version 12.12.0*

After seeing a GP for 15 years I decided to find one closer to home . I have now been going to PVMC for some time and am extremely happy . The reception staff are all very respectful and lovely to deal with . The practice is beautifully presented . I see Dr Ahmed and he is so professional, I never feel rushed and he listens to me and I always leave feeling very happy . I have now transferred my care to this centre . Thank you PVMC 🌹🌹🌹

### 5/5 — First class & easy to use.

*2026-07-22, version 12.11.1*

First class & easy to use

### 5/5 — Mr E

*2026-07-20, version 12.11.1*

Very good and easy ✅

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-09-01.*
