# Healthera \| Pharmacy App — user reviews

> 84 indexed App Store user reviews of Healthera | Pharmacy App by HEALTHERA LTD, rated 4.68/5 from 34,863 ratings.

- Source: https://appshunter.io/ios/app/healthera-pharmacy-app/id1174383039/reviews
- App overview in markdown: https://appshunter.io/ios/app/healthera-pharmacy-app/id1174383039.md
- Rating breakdown: 5★ 28,680 · 4★ 3,570 · 3★ 1,113 · 2★ 426 · 1★ 984

## Newest reviews (10 of 84)

### 4/5 — Easy way to manage medication

*2026-07-15, version 14.16.5*

The app is great for reminding you to order meds and is quick and easy to use. It helps having a great pharmacy like Jedburgh Pharmacy to full fill the order .

### 2/5 — Spam’s notifications

*2026-06-04, version 14.14.3*

Seems like a good idea, but it just spam’s notifications all day when I haven’t even used it for anything yet. Yuk. Developers, please remember your app is never as important to other people as it is to you

### 3/5 — Prescriptions

*2026-06-03, version 14.13.18*

How do you cancel schedules or remove items from them.

### 2/5 — Update updated 🤯

*2026-05-27, version 14.13.18*

Another update completed & now, after being a member for 2350 days I can no longer sign in on my iPhone, only my iPad! Keep going round in circles & getting nowhere. Please do another update.

### 3/5 — Order issues

*2026-05-18, version 14.13.16*

Have used this app easily until today. Not able to order so deleted app and reinstalled now it won’t accept my or any other postcode?

### 3/5 — Hard to sort

*2026-05-08, version 14.13.8*

Hard to sort your prescription out everytime or I would have given it 5 stars

### 5/5 — Fab

*2026-04-18, version 14.13.8*

Just love the app & all that work at prescription care

### 5/5 — Ordering

*2026-04-04, version 14.13.8*

It takes the hassle out of ordering and once the app is set up it’s straightforward and easy to use. It saves time and energy; I’m all in.

### 5/5 — Easy to use

*2026-03-12, version 14.13.3*

So easy to get repeats and delivered to your door if necessary

### 5/5 — Fantastic app!

*2026-03-03, version 14.13.3*

Fantastic app, make ordering meds so much smoother and means I never miss an order

## Most critical reviews (10 lowest-rated)

### 1/5 — Useless

*2026-08-27, version 14.19.2*

I ordered on this app for the first time on 20.9.2026 (a week ago) and it said my prescription was arriving today, between 9 am to 5 pm. It’s now 18.0.1 pm and it hasn’t arrived! Utterly useless.

### 1/5 — Error when trying to schedule

*2026-08-06, version 14.17.9*

I was prompted to re order by text, which I did.  Then at checkout I wanted to move the date back a bit as I have about a week left on my previous prescription.  But that prompted an error because the order was already made. You need to move this schedule option before checkout else it’s pointless.  Plus can you default the payment method to the customer’s preference?  I pay in collection, I do not want to go through these extra steps.

### 1/5 — Confused

*2026-07-02, version 14.15.5*

One day I am informed my request for renewal is approved and the next day I am asked for urgent action to approve it.

### 1/5 — Password

*2026-06-12, version 14.14.3*

Every time I log in now I have to re-enter my password and /or get a code. Really annoying, almost getting rid of the app as I have to go looking for password.

### 1/5 — Too many emails

*2026-05-23, version 14.13.18*

I get emails every day reminding me to order. It’s so annoying. 1 is sufficient.

### 1/5 — Horrible app

*2026-05-09, version 14.13.8*

This is the most unhelpful app I have ever used. It takes forever to place a repeat prescription order. It’s so confusing to use.

### 1/5 — Nightmare app

*2026-05-02, version 14.13.8*

This app is a total nightmare to use

### 1/5 — Terrible

*2026-04-19, version 14.13.8*

I used to rely on this app but something is broken. I have just requested one prescription and been sent an email telling me I have ordered something else entirely. Last time, the order was never received. I’ll be switching back to bits of paper. By the way, don’t bother emailing. Last time I waited weeks and finally got a response asking me to get in touch if I still needed help.

### 1/5 — Don’t bother

*2026-04-13, version 14.13.8*

Ordered my husband’s prescriptions but his doctors never received the order

### 1/5 — I don’t understand

*2026-02-28, version 14.13.3*

I really don’t understand why you keep prompting me to make an order. I have prepared it. You report when it’s going the pharmacist. That’s it. Why do you keep prompting me to me to complete it? It’s complete

## Most praised reviews (10 highest-rated)

### 5/5 — Ladydotcom

*2026-08-27, version 14.18.1*

First class service can’t fault it very easy to order and always on time .

### 5/5 — Healthera App

*2026-08-21, version 14.18.1*

Excellent

### 5/5 — Leo

*2026-07-31, version 14.17.9*

Very Good Service For my Health

### 5/5 — First class service

*2026-07-19, version 14.16.8*

The pharmacy team are wonderful from the pharmacy staff to the delivery drivers. You cannot fault their kindness, professionalism and commitment to their customers. We are very lucky to have them. Thank you all

### 5/5 — An excellent app for ordering prescription tablets

*2026-07-10, version 14.15.5*

I used to call the local pharmacy when I ran out of tablets. Healthera made things a lot easier and smoother.

### 5/5 — Good

*2026-06-24, version 14.14.4*

Nice Pharmacy For me

### 5/5 — 10/10

*2026-05-27, version 14.13.18*

Excellent service that has taken away a big burden from me. My previous experience with prescription delivery was nowhere near as good as Healthera! Thoroughly recommend x

### 5/5 — First Class

*2026-05-24, version 14.13.18*

First class service full stop.Thank you

### 5/5 — Imran

*2026-05-08, version 14.13.8*

Excellent

### 5/5 — Quick and easy

*2026-04-20, version 14.13.8*

Always quick and easy to get my prescription,  staff at Jays always friendly and helpful

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-09-10.*
