# Healthfirst NY — Health Insurance for NYers

> Health insurance management app for New York residents. (iPhone/iPad app by HF Management Services LLC.)

- Source: https://appshunter.io/ios/app/healthfirst-ny/id1464792066 (this page in markdown: same URL + `.md`)
- Developer: [HF Management Services LLC](https://appshunter.io/developer/1464792065)
- Category: Health & Fitness
- Price: Free
- Rating: 4.90/5 from 22,780 App Store ratings · 125 written reviews indexed
- Age rating: 4+
- Requires: iOS 16.1 · 191 MB
- Languages: American English, Chinese (Simplified, China), European Spanish
- Released: 2020-04-15
- Data updated: 2026-08-26
- Monetization: free
- User reviews in markdown: https://appshunter.io/ios/app/healthfirst-ny/id1464792066/reviews.md

## What is Healthfirst NY?

Healthfirst members can:
• Search for in-network care providers by specialty and location.
• Find essential services nearby—food, housing, education, employment, financial and legal assistance, and more.
• Access their digital Member ID and save, email, and text it.
• Use our Healthfirst Virtual Community Office to search for a local sales rep by borough, office location, language, and gender.
• View membership information.
• Access Teladoc to speak with U.S. board-certified doctors 24/7 by phone and video.
• Contact Healthfirst Member Services to get answers to benefit questions.
• Get instant notifications on their device to stay in the know, learn about new features, and more.

## Key features

- Find in-network care providers
- Search for essential community services
- Access digital Member ID
- Connect with Teladoc for virtual care
- View membership information
- Locate sales representatives

## What do users think of Healthfirst NY?

Overall sentiment: negative

**Pros**

- 🚀 User-friendly app
- 👍 Helpful features
- 💡 Beneficial OTC card
- 🚀 Intuitive navigation

**Cons**

- 🐛 Buggy app and login issues
- 🔍 Lack of key features (claims, payments)
- 💬 Poor customer service
- 🌐 Incompatibility with child accounts

**Commonly reported bugs**

- App login not working
- Teladoc feature not launching
- Inability to view member ID cards
- Glitches in the OTC payment feature

**Most requested features**

- Add claims page to the app
- Enable payments through the app
- Improve app compatibility for family accounts
- Enhance customer service quality

## Recent user reviews (10 of 125)

All indexed reviews: https://appshunter.io/ios/app/healthfirst-ny/id1464792066/reviews.md

### 5/5 — Love that you can switch Drs easy frm app

*2026-08-09, version 2.6*

Being able to do things from the app is not only very convenient but sometimes when you have confusion/cognitive issues you can’t function enough to do phone calls. I went 5yrs with no Dr&medical care that my health declined when my Dr retired&I was too confused to make calls,this would’ve been a life saver then but I’m glad to have the option now.

### 1/5 — App doesn’t work

*2026-08-04, version 2.6*

The app isn’t working properly I haven’t been able to log in using the app but if I go into the website it’s works just fine. App has a bug that needs fixing

### 5/5 — 100

*2026-07-31, version 2.6*

Best health insurance I’ve ever had!!

### 5/5 — Best

*2026-07-31, version 2.6*

I love it

### 2/5 — Be careful

*2026-07-28, version 2.6*

Covered things range from amazing  to why will you not cover something so simple and is cost effective.  And customer service is trained to not answer your questions. They just regurgitate the corporate nonsense and will not have a conversation with you.

### 5/5 — Renewing

*2026-07-25, version 2.6*

When and how long it takes to approve

### 5/5 — So Far So Good

*2026-07-25, version 2.6*

Accommodations

### 2/5 — Can’t log in/ no passcode sent

*2026-07-23, version 2.6*

Since the last update I can’t log in to my account and when a new  password is requested I never get a number pass code to log in. Please help

### 5/5 — Loving it for so many year I have it thank USA

*2026-07-16, version 2.5*

I so living in New York for so many year thank USA

### 5/5 — Thank you for your service and support

*2026-07-13, version 2.5*

Thank you for your service and support

## Frequently asked questions about Healthfirst NY

### What can I do with the Healthfirst NY app?

The Healthfirst NY app allows members to search for in-network doctors by specialty and location, find nearby essential services like food and housing assistance, and access their digital Member ID. You can also connect with Teladoc for 24/7 virtual doctor consultations and find local sales representatives.

### How do I find a doctor using the app?

You can search for in-network care providers directly within the app. The search functionality allows you to filter by specialty and location, making it easier to find the right healthcare professional for your needs.

### Is there a cost to use the Healthfirst NY app?

The Healthfirst NY app is free to download and use for Healthfirst members. There are no subscription fees or in-app purchases required to access its features.

### Can I access virtual doctor visits through the app?

Yes, the app provides access to Teladoc, allowing you to speak with U.S. board-certified doctors 24/7 via phone and video. This feature offers a convenient way to get medical advice without leaving your home.

### What kind of community services can I find?

The app helps you find essential services in your vicinity, including resources for food, housing, education, employment, financial assistance, and legal aid. This feature connects members with vital support systems beyond healthcare.

## Version history (last 5 releases)

### 2.61 — 2026-08-20

At Healthfirst, we’re committed to giving you the best app experience. In this release, we feature:
• Technical improvements and upgrades to ensure the quality of our app

### 2.6 — 2026-07-22

At Healthfirst, we’re committed to giving you the best app experience. In this release, we feature:
• Technical improvements and upgrades to ensure the quality of our app

### 2.5 — 2026-07-02

At Healthfirst, we’re committed to giving you the best app experience. In this release, we feature:
• Technical improvements and upgrades to ensure the quality of our app

### 2.4 — 2026-06-18

At Healthfirst, we’re committed to giving you the best app experience. In this release, we feature:
• Technical improvements and upgrades to ensure the quality of our app

### 2.3 — 2026-06-11

At Healthfirst, we’re committed to giving you the best app experience. In this release, we feature:
• Technical improvements and upgrades to ensure the quality of our app

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-26.*