# Healthi: Weight Loss, Diet App — user reviews > 342 indexed App Store user reviews of Healthi by Sunshine Health Studios, rated 4.80/5 from 89,979 ratings. - Source: https://appshunter.io/ios/app/healthi-weight-loss-diet-app/id404299862/reviews - App overview in markdown: https://appshunter.io/ios/app/healthi-weight-loss-diet-app/id404299862.md - Rating breakdown: 5★ 74,309 · 4★ 11,826 · 3★ 2,602 · 2★ 427 · 1★ 815 ## What do users think of Healthi? Overall sentiment: neutral **Pros** - 🚀 Excellent value - 👍 Great app and easy to use - 👍 Helpful for weight loss - 👍 Flexible with diet plan options - 👍 Good community support **Cons** - 🐛 Buggy and glitchy - 🔍 Limited food database, especially for non-US users - 💰 In-app purchases required for full functionality - 🤔 Confusing or unintuitive interface - 🤷‍♀️ Lack of integration with fitness trackers **Commonly reported bugs** - Login and account issues - Syncing problems between devices - Barcode scanner and food database inaccuracies - Crashes and freezes, especially after updates **Most requested features** - Add metric units and support for non-US users - Improve recipe builder and food search functionality - Integrate with Apple Health and other fitness apps - Allow editing of saved foods and recipes - Enhance community features and search capabilities ## Newest reviews (16 of 342) ### 4/5 — Wish it had a widget *2026-08-27, version 9.13.3* Love the app for the most part, just hate that I have to go into the app to see my bites. The AI even say they have a widget, but I can’t get it on my 15 Pro max ### 3/5 — Bar Code Scanner stinks! *2026-07-10, version 9.13.3* The bar code scanner leaves a lot to be desired. I love the app, I use it every single day to track food but the camera/barcode scanner is awful! I spend so much time trying to line up the barcode perfectly. It never works on the first 10 times you try and scan. Other than that the app is great. ### 3/5 — good food tracker, meh activity tracker *2026-07-08, version 9.13.3* Update: Developer response to their sad list of activities in their tracker is “do it yourself”? Or just take the GLPs they are constantly promoting? This app is fine. Not great, but fine. The food tracker glitches seem to be resolved regularly. But it is crazy hard to track exercise. I dumped Fitbit and absolutely cannot figure out how to connect my Garmin. And the roster of activities seriously needs to be updated to the 21st century. Three different kinds of “aqua” aerobics and shopping as exercises but no aerobics, no Zumba, not even a stairclimber? For real? It is a sad list of options. ### 3/5 — It’s wonderful when it works *2026-07-05, version 9.13.3* I have been using this app for over a decade. Recently there have been errors and glitches that are making it impossible to use. ### 3/5 — good food tracker, meh activity tracker *2026-07-04, version 9.13.3* This app is fine. Not great, but fine. The food tracker glitches seem to be resolved regularly. But it is crazy hard to track exercise. I dumped Fitbit and absolutely cannot figure out how to connect my Garmin. And the roster of activities seriously needs to be updated to the 21st century. Three different kinds of “aqua” aerobics and shopping as exercises but no aerobics, no Zumba, not even a stairclimber? For real? It is a sad list of options. ### 3/5 — Can’t update portions without it crashing *2026-06-30, version 9.13.2* I’ve been using Healthi for years and it’s generally great. I follow the old WW blue plan and use the better balance program in Healthi. But lately I can’t change the portion size of anything after tracking it without the app crashing and it’s assigning points to blueberries and other zero point food. Kinda frustrating. I’ve updated to the latest version but still a few bugs to work out. ### 3/5 — Great app, very buggy though *2026-06-29, version 9.13.2* The app is awesome when it works right. It crashes often even after reinstalling it a couple times. ### 3/5 — Glitches *2026-06-26, version 9.13.2* I’ve been using this app for years. After last weeks update, the barcode scanner is glitching and creating a recipe is a nightmare. It took me an hour to create a recipe because it kept throwing me out of the app when I tried to add ingredients or use the barcode scanner. I’ve already deleted and downloaded the app multiple times. Please fix the bugs. ### 4/5 — Crashes *2026-06-24, version 9.13.2* I’ve had pro for years but hadn’t used it in a few months. Now when I try to modify a food I entered for the day, it crashes or won’t let be change the amount. Hopefully it will be remedied quickly or I’ll need to cancel my membership. ### 2/5 — New update terrible *2026-06-23, version 9.13.2* I tried submitting this on the developer page so I wouldn’t have to submit a bad review. But I have been using this app for years and I love it but the recent update is awful. Everything says “servings” instead of the exact measurement (ie ounces, grams, tbsps, etc) and when I try to fix the item the app crashes. Please go back to the way it was before this update. ### 2/5 — Ok *2026-06-02, version 9.13.1* The app itself is ok, but just know that if you pay for it, it is IMPOSSIBLE to cancel. All I received were canned responses on how to cancel that did not work. There is ZERO customer service. I had to call the credit card company and do a charge back to get a refund. Never again… ### 3/5 — Fix Bugs Please! *2026-04-04, version 9.13.1* I love this app but every time I click {+} and go to {food} and select {recipes} it closes the app. ### 3/5 — Good but need help to connect to other apps *2026-03-15, version 9.13.1* I would like to transfer the nutrition information from Healthi to Garmin via the Apple Health app but I can’t figure out how to do that after quite a bit of trying. The AI assistant says to click on it Connect in Settings but I don’t see that option anywhere. Please help! Otherwise it’s great. ### 4/5 — Good price but mostly no fiber tracking *2026-03-01, version 9.13.1* Can’t beat the price compared to WeightWatchers! Has enough branded foods to be comparable to WW as well. A minus for people on GLP-1s: you have to eat plenty of fiber to avoid nasty GI side effects when on a GLP-1. As far as I can tell, Healthi only lists fiber in the macros if you use the plan for people subscribed to Healthi’s GLP-1 program, which I am not. I am on Carb Conscious, which they claim has fiber as the”the magic ingredient,” but you have to manually add up fiber on your own/off app to keep track. Makes this app much less useful than WW, which does track and add up fiber for you. ### 1/5 — Don't pay for this *2026-02-18, version 9.13.1* So i paid and honestly not happy i don't want my money back i just want to cancel my subscription for next year! so I contacted them because there is no way to cancel your subscription. I have not heard anything from them it's been a week or two now and honestly, I do not recommend just my opinion. ### 1/5 — Don’t use if you get GLP1 elsewhere *2026-02-08, version 9.13.1* So disappointed. I heard about the plan for GLP1 users so I signed up for the Pro plan. They only let you use the GLP1 plan if you pay to get your medications through them. I get my medication through my doctor bc it’s covered by my insurance. Really frustrating that I paid for a year up front for this app to use a plan that they won’t let me use. ## Most critical reviews (10 lowest-rated) ### 1/5 — SCAM *2026-08-28, version 9.13.3* Stay away stay far away! They charged a credit card I don’t even have on file! Goodluck canceling too HUDGE HEADACHE ### 1/5 — Cancelling the subscription is very difficult *2026-08-13, version 9.13.3* It is very hard to figure out how to cancel a subscription with this app. ### 1/5 — ZERO CUSTOMER SERVICE *2026-07-07, version 9.13.3* Updated to the pro version for the recipe features. Every time I try to adjust ingredient quantities it crashes. Reached out several times requesting a refund and got the same automated responses over and over. Don’t waste your money or time! ### 1/5 — App issues no refunds *2026-07-05, version 9.13.3* I used this app a few years ago and liked it. Decided to renew my pro version and the app has major glitches with tracking. Did the fixes and then the interface was messed up. I have been back and forth with customer service for two weeks and can’t get answers or a refund. Don’t do the paid version. There is no help solutions and they will run you in circles on email until the refund window is closed. ### 1/5 — Constantly crashing after “update “ *2026-06-26, version 9.13.2* App is constantly crashing after the supposed “update” done a week. It is basically unusable now. Really disappointing for an app I’ve never had a problem with before. I’ll give it a couple more days and then will be moving on to another solution ### 1/5 — No support during YS day time at all *2026-06-23, version 9.13.2* The app crashed and no support at all. The so called support only responded once while YS is sleeping. It takes weeks to figure out an issue. All they bc ask us for you to remove the app and download again so that you lose everything anyway! Apps sucks! They refuse to give you credit! Plus they jeep bugging you daily to buy their glp1 ### 1/5 — Scam Company *2026-06-12, version 9.13.1* This app is a scam. Just a money grab. Once you join you can’t cancel. You just get the runaround ### 1/5 — Difficult to Install *2026-05-22, version 9.13.1* I tried to install the App on my iPad because I already have it on my phone. In spite of my best efforts it refused to accept my password which I use on the App on my phone. The captcha feature did not work when I tried to report the problem I was having. I emailed the developers but have not heard back from them. ### 1/5 — Log on problems *2026-05-12, version 9.13.1* Massive problem with Reset password. I have been trying to reset my password and have clicked on the link so many times and it says link sent but it hasn’t. Sooo frustrating. I give up. Deserve no stars. Hopeless! ### 1/5 — BEWARE!!! *2026-03-25, version 9.13.1* Beware of this app!! It only tracks GLP1 IF you purchase a GLP1 through them. Without knowing that I purchased the app (bc you have to pay for the app before you even browse it). When I quickly realized it wouldn’t do what it said it would & what I needed I immediately requested a refund & the told me I had to go through Apple. Apple said it was showing a 0.00 charge under my subscriptions & told me to contact my bank & report a fraudulent charge. ## Most praised reviews (10 highest-rated) ### 5/5 — Barcode scanning isn’t working *2026-06-24, version 9.13.2* I’ve used this app for some time now and already lost 20 pounds which is why I’m giving it three stars for now. Sadly I found that today when I go to the barcode scanning area to use the camera to scan my food, the camera doesn’t open within the app and instead a white screen is stuck instead. I use this feature everyday and now have to either search for the food itself or manually type in the barcode. I’ve tried refreshing the app and redownloading it but nothing has worked. Until this gets fixed I’ll be leaving the 3 star review up. ### 5/5 — Keeps me on track! *2026-04-01, version 9.13.1* I have used this app for years. I had great success with weight loss, counting points. When that got too expensive, I switched to this app which was called I track bites back then and never looked back. I love the scanner. I love that you can track your water your vitamins and whatever else that they offer to track I use it lol ### 5/5 — Try it out *2026-03-04, version 9.13.1* I’ve been using this app for YEARS. It’s amazing for tracking calories and macros. It’s easy to use and gives you many options for tracking. Try it out for a couple weeks and see how you like it. ### 5/5 — Healthi! *2026-02-12, version 9.13.1* I really like this app! I love the pastels. And it’s very easy to follow daily. Thank you! ### 5/5 — Awesome *2025-09-08, version 9.12* I love this app. It helps me keep on task and keep losing the weight better than anything. I’ve been on so far.. I love that it’s free. I did do the upgrade for $50 and it was well worth it. ### 5/5 — The improvements are on point! *2025-07-19, version 9.11* Love this app. I am so impressed with the improved food logging with fractions, decimals, etc. it’s seamless and easy to use! I am so happy to continue using this app! Thank you for making worthwhile improvements and incorporating an easy way to report issues right in the app, though I haven’t had any in ages. Great dev team focused on the right things! ### 5/5 — Great App *2025-05-23, version 9.8* I really like this app, I just wish it would show you total daily protein in the progress part so you didn’t have to add up all your protein daily. ### 5/5 — Love *2025-04-14, version 9.8* Still love this app! ### 5/5 — Hooray for updated app *2025-03-08, version 9.7* Updating my very unhappy last reviews to say that the developers have done a great job fixing the myriad issues that had been plaguing the app. So far, so good! The app is working a zillion times better now. ### 5/5 — Good app *2024-12-10, version 9.4* Works well and so does the program. --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-09-05.*