# Healthie — user reviews > 110 indexed App Store user reviews of Healthie by Healthie Inc, rated 4.20/5 from 742 ratings. - Source: https://appshunter.io/ios/app/healthie/id1112029170/reviews - App overview in markdown: https://appshunter.io/ios/app/healthie/id1112029170.md - Rating breakdown: 5★ 505 · 4★ 90 · 3★ 35 · 2★ 26 · 1★ 86 ## What do users think of Healthie? Overall sentiment: negative **Pros** - 🚀 Easy to use - 💡 Useful features for communicating with provider - 👍 Helpful for tracking progress - 👍 Good for private practices **Cons** - 🐛 Frequent crashes and bugs - 🐛 Slow performance and loading issues - 🐛 Unreliable sync and data loss - 🐛 Confusing and unintuitive UI - 🐛 Lack of support for landscape mode on iPad - 🐛 Inaccurate food database and tracking **Commonly reported bugs** - Chat feature not working after updates - Journal and other features disappearing after updates - Inability to edit or update past entries - Inconsistent behavior when adding photos **Most requested features** - Ability to hide calorie counts - More emotion options for food journal - Ability to export data - Landscape mode support for iPad - Improved integration with other apps and devices ## Newest reviews (19 of 110) ### 3/5 — Mid UX *2026-07-29* Journaling needs to be low friction to add value. What really frustrates me is when my last entry has posted to my journal, but is still cached when I go to make a new entry. I have to manually update the time when it should be automatic, delete the old picture before I can upload a new one, and redo my comment and hunger/healthiness selections. Additionally, when I do comment, clicking on the comment box prevents me from selecting other fields. I have to save, then go back and edit in order to complete all inputs. The bugginess of this app really needs some TLC. ### 3/5 — Broken and unreliable *2026-06-07, version 15.4.2* The webpage is a total nightwear broken unreliable. Doesn’t tell you any information just once your money. And then once you load the app, none of the features actually work. Please try somewhere else. Don’t fall for it. ### 2/5 — Password reset IMPOSSIBLE *2026-05-04, version 15.4.0* I have tried four times to reset password. I never get a password reset email. I have even emailed them directly. The issue is the reset only lasts 15 min. If it’s sent well after i did the email i have no idea. So reset doesn’t work. Ridiculously complicated. ### 2/5 — I hate this app *2026-04-29, version 15.4.0* This is the worst app ever I can’t seem to navigate between goal making so I made it my goal not to use this app ### 3/5 — It’s ok *2026-03-24* In terms of logging your intake it’s fairly easy to do. However, it frequently logs you out. It’s inconsistent on when it does. Searches review after 60 minutes, clear cache and updates but I’ve found if I log in at 630 am only breakfast, by 715 I’m logged out. Sometimes I’m actually still logged in from 630 to 900. Other times I log in but then I’m logged out 20 minute later if I forget to input a log. Then when you do log food it loads says save but it doesn’t actually save so you have to reinput your log. Has a lot of software issues ### 3/5 — Great and useful app when it works *2026-02-10* I love the functionality of this app on my day-to-day journaling, as well as connecting with my health professional. The thing that drives me crazy is about half the time I can’t take or upload pictures in the. Or edit my post to show changes Literally in the last two days, I’ve only been able to post her upload twice. It worked great in the beginning. It’s just is very frustrating. ### 2/5 — Doesn’t work right *2026-02-05, version 15.2.8* There’s a community group option available. At least through my provider. I can’t get out of it. All the messages are annoying and everyone is trying to figure out how to get out. It’s driving me nuts!! ### 2/5 — Update *2025-12-04, version 15.2.6* Since the update this morning, I am not able to access all of my information and videos. I cannot change date or time. It's just all blank ### 1/5 — Terrible *2025-11-16, version 15.2.5* Can’t even login to the app because it doesn’t work.. ### 1/5 — App is not configured for the IPad *2025-11-05, version 15.2.5* Can’t use this app on the iPad due to it being designed for IPhone vs iPad, better off using the web browser version ### 1/5 — One of the worst apps *2025-11-01, version 15.2.5* Every time I use the app to track my meals, it clocks for several minutes. I get too frustrated so end up not entering my food which makes it hard to keep track of my calories and protein. You know the whole reason I’m using the app in the first place. Only reason I use the app is because it’s who my doctor uses for my program. ### 1/5 — Terrible *2025-10-29, version 15.2.5* This app is extremely clunky. It’s terribly slow, doesn’t load, and crashes out. Every time I open to read or respond to a client in the chat feature, I want to pull my hair out! Healthie itself is fine, this app is horrendous. ### 2/5 — Slow and glitchy *2025-10-11* It takes up to a minute for the journal section to load. Searching for foods also takes incredibly long to load and the “recents” section is not actually the most recent items I have selected. There are also many duplicates of the same foods all of which have different nutritional facts for the same thing ### 1/5 — Easily the worst app I have ever used *2025-10-09* I’m not sure how this app has great reviews and 4 1/2 stars. Honestly, it makes me question whether to trust reviews because this is easily the worst app I have ever used very unreliable. The page freezes doesn’t detect my touch. I have to refresh and close the app and reopen it three or four times to stop it from freezing or getting stuck on a page and not moving. It doesn’t let me access charting information, but it will show documents or journal from patient. I just feel like this app has the potential to be much better than what it actually is. It’s very frustrating. Anytime I need to use the app, I get frustrated. ### 1/5 — Worst app ever- fire everyone *2025-10-09, version 15.2.4* Nothing works, hard to deal with, stupid name. Whoever is creating this app should be embarrassed. ### 1/5 — App is not configured for the IPad *2025-10-09, version 15.2.4* Can’t use this app on the iPad due to it being designed for IPhone vs iPad, better off using the web browser version ### 1/5 — Frustrating *2025-10-08, version 15.2.3* It would be nice to have a pull down menu to choose a food and amounts of food. Also for exercise to have a menu of how many minutes or hours. Having to write it out is cumbersome and time consuming ### 1/5 — Fraud *2025-09-23, version 15.2.2* Be careful! They keep billing you for services they’re not providing ### 1/5 — Load issues *2025-08-03, version 15.2.2* The app doesn’t load my entries on the Add Food section. I take a photo of food and fill in other entries then select Add food entry but it just keeps circling and never adds it. Today I retried to add yesterday’s entry and it eventually added it. Today I’m trying to add today’s food but it won’t, just keeps circling. I haven’t had problems in the past. Yes, my app is up to date. What’s changed? ## Most critical reviews (10 lowest-rated) ### 1/5 — SCAM *2026-07-20* This service feels like a scam. They require you to enter your payment information before you can even book an appointment, but when you need to cancel, they make it nearly impossible. As soon as I found out I’d have to pay out of pocket, I tried to cancel. There is no cancel button in the app, no customer service phone number, and no way to contact the nutritionist directly because I can’t even access that information anymore. I emailed their support address over two weeks ago asking to cancel and have not received a single response. Not one human being has contacted me—not by email, phone, or through the app. The only communication I’ve received is an automated appointment reminder. It’s unacceptable to make it this easy to book and this difficult to cancel! Especially when you’ve already collected someone’s payment information. Requiring a credit card while providing virtually no way to cancel or reach a real person is incredibly frustrating and, based on my experience, makes the entire service feel deceptive. I would never use this service again and would strongly caution others before giving them their payment information. ### 1/5 — Horrible *2026-06-10, version 15.4.2* Doc just moved to this app!! Does not work no one responds im late to get my medicine honestly starting to believe I got scammed ### 1/5 — iOS calendar connectivity *2026-05-14* I subscribed to the healthie calendar to be added on my iPhone and while it shows it’s added, none of the new appointments are showing up on my iOS calendar. I have to manually add or remove appointments which is so annoying to have a feature that doesn’t work. I missed an appointment thinking I can count on this app to connect to my calendar and notify me about my appointment but it apparently doesn’t add/remove appointments or notify me about anything. Please work on your app and calendar connectivity issues. ### 1/5 — slow af *2026-05-13, version 15.4.1* why the f does it take so long to open? bloated ### 1/5 — glitchy *2026-05-13, version 15.4.1* Nothing loads properly, this is the worst app I’ve ever used ### 1/5 — I. HATE. THIS. APP *2026-04-23, version 15.4.0* I’m participating in a weight loss study and have to use this app to track my food. IT ABSOLUTELY SUCKS. I can’t create custom meals, or, if I save a meal from an existing one, I can’t access it for future meals. It’s always timing out when I’m trying to enter a meal, which means I lose my work half the time. It takes FOREVER to load anything, it’s doesn’t matter if I’m on wi-fi or 5G. If I quit this study, it will be because of this app. The food database is also limited, so expect to spend time constantly adding in custom food if you like to shop at Aldi or Trader Joe’s. ### 1/5 — Too many bugs *2026-04-04, version 15.3.4* Poor copy of practice better ### 1/5 — UI/UX is the worst I’ve seen *2026-02-28, version 15.3.0* This app is so hard to navigate and use. I had to tell the provider I will not use ### 1/5 — Don’t do it *2026-01-22, version 15.2.8* Today, my practice experienced a data breach on Healthie. Patient PHI was compromised and credit cards were charged without authorization. What's worse? Healthie has NO phone support, NO escalation path, and told ME to refund patients while they scramble for answers. As a HIPAA-compliant platform entrusted with sensitive health data, this is unacceptable. Providers deserve better. Patients deserve better. ### 1/5 — Rating for app only *2025-12-14, version 15.2.7* The support staff are great, but the app needs some work. Chats and documents fail to load, with the loading icon displaying nonstop. I have to force reset the entire app every time just to display a new chat message ## Most praised reviews (10 highest-rated) ### 5/5 — Works well *2026-01-21* Used this app over a year to communicate with my provider only issue is sometimes the camera video option doesn't switch so my provider can't see me it's like the switch button doesn't work besides that no issue easy to use ### 5/5 — Everything I need! *2023-04-18, version 14.2.2* Healthie has everything I needed in an EMR to start a private practice! The support team is responsive and very helpful when needed ### 5/5 — It works great! *2022-11-01* I am just getting started and chose Healthi because of what it offers and the price. It is working really well so far. It is easy to navigate for me and my clients. I am really liking it. Would it be a possibility to be able to create a widget for it? ### 5/5 — Optimizing medical records for private practices *2022-08-17* As a small private practice of registered dietitians there are no shortage of barriers. Thankfully, Healthie offers a cost effective and user friendly app for both our providers and clients. Their support team is exceptional to work with and always takes feedback well. We know there’s room for improvement, and it’s been nice to see our requests come to life as we’ve brought them up in our meetings with Healthie. Highly recommend considering Healthie and encourage other private practices to set up an interview with them to learn more. ### 5/5 — Feature request *2021-07-18, version 7.3.7* Love the app and the ability to communicate with our dr. Would love it even more if we could “like” a chat post. ### 5/5 — Great experience *2019-09-08, version 6.8* Love that you can take pics to see what you’ve been eating! ### 5/5 — Compromiso *2019-08-22, version 6.8* Es una excelente experiencia poder mantener comunicación con tu coach de nutrición , un joven de gran motivación y conocimiento. ### 5/5 — The BEST tool to connect with clients *2019-07-24, version 6.8* I have a virtual nutrition practice and finally found a professional, efficient way to connect with my clients. I pay for my Healthie account, and it’s free for my clients. All of my clients keep a photo food journal through the app, and I can easily scroll through to share feedback. Clients can message me, book/buy sessions AND we can securely video chat. Healthie is the best platform and mobile app for modern dietitians! ### 5/5 — Great for communicating *2019-05-22* App is great for working with my nutritionist. I’d recommend fixing the picture clarity. It always looks grainy after I post it. Also the red notifications number doesn’t clear off after I check it. Otherwise everything is good! ### 5/5 — Very versatile and easy to use *2019-05-08* Great interface with health professionals! This app is great at multitasking, makes communicating with health professionals very easy, and does a great job of streamlining your goals and progress. I would recommend for any coaching business and setup and even for independent use to track and record. --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-09-13.*