# Healthify: AI Calorie Tracker — user reviews > 563 indexed App Store user reviews of Healthify by HealthifyMe Wellness Private Limited, rated 4.60/5 from 5,973 ratings. - Source: https://appshunter.io/ios/app/healthify-ai-calorie-tracker/id943712366/reviews - App overview in markdown: https://appshunter.io/ios/app/healthify-ai-calorie-tracker/id943712366.md - Rating breakdown: 5★ 4,582 · 4★ 810 · 3★ 233 · 2★ 99 · 1★ 249 ## What do users think of Healthify? Overall sentiment: negative **Pros** - 🚀 Great app that tracks Indian food - 👍 Simple but powerful features - 💡 Love AI-powered features - 👍 Easy to use and track meals - 👍 Excellent one-on-one coaching **Cons** - 🐛 Inaccurate calorie counting - 🐛 Storage issues with photo tracking - 🔒 Forced to pay for premium features - 🐛 Frequent app crashes and glitches - 👎 Unresponsive and poor customer service **Commonly reported bugs** - Inaccurate calorie and nutrition tracking - Frequent app crashes and freezing issues - Inability to access account without subscription - Forced to pay for premium features to use app **Most requested features** - Add more international food database - Allow users to edit/delete logged meals - Improve search functionality and food logging - Provide option to export data for analysis - Integrate with more fitness tracking devices ## Newest reviews (14 of 563) ### 2/5 — Needs to catch up *2026-05-22, version 11.9.3* It’s a good app. The inclusion of AI seems like catching up to trends but where are overview of macros via iOS widgets? Also integration to Apple health? It’s very backwards when it cannot sync properly with garmin connect nor apple. Please make a widget for a quick overview of macros consumed daily. ### 3/5 — Please fix this bug *2026-04-22, version 11.9.2* Everytime I open the app, I see 5000 cals against every meal! I have to close and open the app two times to see actual calories I set for the meals ### 1/5 — charged for my 7 day trial *2026-03-23, version 11.9.1* Really wanted to check this app out so signed up for the 7 day free trial and was immediately charged. Now trying to get a hold of someone to help me sort it out - No response while chatting with the bot. Still want to try this app out just don’t want to pay for my 7 day free trial. ### 1/5 — Ugh *2026-03-14, version 11.8.9* WHY DID YA’LL REMOVE THE FREE VERSION! ### 1/5 — Spammer *2026-03-04, version 11.8.8* Go App, do not the Premium, it will spam with message by AI ### 1/5 — Money oriented app only *2026-02-28, version 11.8.8* Coach will contact you only when they want to get feedback or for upgrades the plan else they will not take care. So, here coaches are pure marketing guys for the app. They do not change the diet plan for the more than 1 or 2 months if you don’t ask them to change. Even during the pregnancy they don’t change the menu and can you imagine at that time someone can eat same food for the month or more than that? Its such a pathetic app and people ### 1/5 — Pay without seeing app *2026-02-18, version 11.8.8* Not willing to give my data and my time without better understanding the experience, layout and reporting. Sure there’s a trial period but those are a pain to turn off and I don’t want to share any data without knowing. ### 1/5 — Terrible *2026-02-18, version 11.8.8* Terrible app, terrible program, useless ### 2/5 — Apple health doesn’t track nutrition. *2026-02-10, version 11.8.8* I just noticed that this app doesn’t share data with Apple health app for nutrition and hydration. It just read from apple but doesn’t have permission to write. Any update for this? ### 1/5 — Not a smart app & no refunds *2026-02-03, version 11.8.8* There’s no cast to tv option, app can’t stay turned on after starting the workout and no refunds if you don’t like the app. One good thing is coaches are determined. ### 1/5 — Giving 1 Star Only Because 0 Stars Is Not an Option *2026-02-01, version 11.8.8* Be cautious before purchasing HealthifyMe’s plan. Despite paying a premium, the service was poorly coordinated. Diet plans were generic, preferences were ignored, follow-ups were lacking, and communication across time zones was extremely frustrating. A smart scale promised in 15 days was not delivered even after 31 days and counting. Support team and responses are pathetically delayed, and interactions felt insensitive rather than supportive. Overall, this did not feel like a premium health service and I would not recommend it to US-based customers atleast. ### 1/5 — Do NOT buy the premium. Complete waste of money. *2026-01-28, version 11.8.8* I signed up for the premium only because of the AI calorie-tracking feature. As an engineer, I understand AI is not 100% accurate — but this is not a “small margin of error,” this is fundamentally broken. Even with clear, readable nutrition labels in the photo, the AI snap failed to capture calorie and macro intake correctly. If it can’t reliably read basic nutrition information from a clean image, then this feature is not production-ready and absolutely not worth charging users for. To make it worse, the customer support is terrible. I’ve reached out multiple times and responses take hours, if they respond at all. There’s no accountability, no urgency, and no real help. ### 1/5 — Deleted instantly *2026-01-11, version 11.8.6* Can’t even see what the app layout is like and if it would be something you’d enjoy using without a forced subscription with 7 day trial that you might forget to cancel. Let people see the app free or not just being able to explore it makes a huge difference. Of course all of this is after it makes you create an account answer many questions and allow it to sync with Apple health with no option to delete your account or information ### 1/5 — Horrible UI *2026-01-11, version 11.8.6* Worst UI of all the fitness apps I have used. The app keeps crashing and doesn’t work with Apple Music. ## Most critical reviews (10 lowest-rated) ### 1/5 — Worst Experience *2026-08-20, version 11.9.7* The Al experience has been quite disappointing. The responses often feel very basic, repetitive, and generic, rather than personalized or genuinely useful. What hasbeen even more frustrating is my experience with customer support. HealthifyMe provides services to customers across different countries, yet i was told that support is available only during Indian time-zone hours. If you are serving customers internationally, how are customers outside India expected to conveniently reach your support team? I'm also currently having trouble with the refund process. The overall experience gives the impression that it is much easier to sign up and purchase a service than it is to change a plan or get a refund when the experience doesn't meet expectations. Health and wellness services require trust and good customer support. Unfortunately, based on my experience, HealthifyMe needs significant improvement in both the Al quality and its customer service and refund processes. ### 1/5 — Extremely misleading subscription/coupon experience — BEWARE *2026-07-30* I purchased the Healthify+ annual plan for ₹1,000. A few days later, I received a coupon offering 1 month of HealthifySmart for free. The coupon was activated directly in the app, and there was no clear warning that redeeming it would convert or consume my existing annual subscription. After the 1-month Smart period ended, my original 1-year subscription was no longer available. When I contacted support, I was told that my annual plan had been converted into credits and used towards the 1-month Smart plan. This is extremely misleading. If redeeming a supposedly “free 1-month” coupon results in consuming a paid annual subscription, that should be clearly and prominently disclosed BEFORE the user activates the coupon. I paid ₹1,000 for a year of Healthify+, not for credits that could silently be consumed when accepting a promotional offer. At the very least, the app should have clearly stated something like: “Redeeming this offer will use/convert your existing subscription value.” The fact that this wasn’t clearly communicated and was only explained by support AFTER my paid subscription disappeared is unacceptable. Users should be extremely careful before accepting promotional coupons in this app. A “free” offer shouldn’t come at the hidden cost of an already-paid subscription. Very disappointing experience with both the subscription handling and the lack of transparency. **Developer response:** Hi Jash, we're truly sorry for the confusion and understand how frustrating this must have been. We apologise for the experience. Our team is already reaching out to you to review your case and work towards resolving it as quickly as possible. Thank you for your patience. ### 1/5 — Ease *2026-07-17, version 11.9.5* It is not particularly easy to use, and I have found in many instances that the macros are completely different than other sources ### 1/5 — App sucks *2026-07-04, version 11.9.4* So many errors in the app ### 1/5 — Doesn’t work *2026-06-15, version 11.9.3* This App won’t allow me to complete the account. At one stage it asks to choose a plan for the subscription. But the prices are not shown, neither is there an option to skip the page. So it’s just useless. ### 1/5 — Money Suckers .. No true value to your service *2026-05-28* These people charge for their services but do not understand the lifestyle of their clientele. I haven’t had a fitness coach for the last 5 months, and when I asked for an extension, they claimed they had shared timely updates with me, which I never received. They never informed me that the fitness coach was unavailable or that no service was available at the moment. I had already escalated this issue in the past, and they said that my engagement with the fitness and diet coach had been limited. Do they even check their records? When I raised this concern in January, they said they would extend the service, but now they are conveniently blaming me by saying they shared updates with me, while all I received were promotional WhatsApp messages about their products. My previous coaches, even if I didn’t schedule a call, would follow up with me themselves and ask if I was doing well because they were aware of my routine and lifestyle. **Developer response:** Hi Anu, we’re really sorry to hear about your experience. This isn’t the level of service or continuity we aim to provide, especially regarding coach support and communication. Your concerns have been noted and will be shared with our team for review. Please write to us at support@healthifyme.com so we can look into this further and assist you. ### 1/5 — Scam *2026-05-08* I would not recommend this app to anyone. It’s a scam. Once you pay money for a few months of course, their behaviour will completely change. The plan they make is worse than what you can get from ChatGPT. They give you 7 options of breakfast lunch and dinner and ask you to eat any of those options any day of the week. I had taken 4 months of course. This said diet plan remained exactly the same for the whole 4 months, not even a single change was made. Then you are required to track your daily calories through the app. The coaches don’t even care to do a single follow up call no matter how many calories you track in the app. You yourself have to schedule call with the coach if you want to discuss anything but they don’t care at all. The customer care team is also completely unresponsive. First time I raised a concern, they asked me to talk to my coach. But she did not do any changed in my plan based on that. The next time I reached out to the customer care team (and I did 4-5 times) there was no response from them. And there is no option to call them directly btw. DO NOT TAKE THIS APP SUBSCRIPTION. YOU ARE SERIOUSLY BETTER OFF WITH CHATGPT THAN THIS. **Developer response:** Hi Mansi, we’re really sorry to hear about your experience. This isn’t the standard we aim to provide, especially when it comes to personalised coaching and follow-ups. Your concerns around plan customisation and support are valid, and we take them seriously. Please write to us at support@healthifyme.com with your details so we can review this thoroughly and assist you further. ### 1/5 — Good App, Terrible Customer Support *2026-04-30, version 11.9.2* I tried to cancel my subscription and the customer support took forever. They sent an automated text saying they were stopping the conversation because I took too long to respond even though their previous messages were sent seconds ago, and they did this multiple times when I tried to cancel the membership. Save your time and energy and use a different app. ### 1/5 — Worst app *2026-04-28, version 11.9.2* I bought pro account. No live support you have to wait days to get response. After activating account no support once you pay the money. App lacks coach selection and lot of other features. ### 1/5 — Biggest Scam of the century!! DONT GET FOOLED AND WASTE YOUR HARD EARNED MONEY!!WORST SCAM EVER!! *2026-03-27, version 11.9.1* DON’T GET FOOLED BY THE SUGAR COATED TALKING AND FALSE PROMISES. STUFF YOU CAN GET ON GOOGLE AND YOUTUBE FOR FREE. HOPELESS COACHES, SPECIFICALLY GAURI TILAK. WATCH OUT FOR HER. ## Most praised reviews (10 highest-rated) ### 5/5 — Loved the App and Coaches *2026-07-21* I want to express my sincere gratitude to the HealthifyMe team for completely turning my health and fitness journey around. Dropping from 104 kg to below 90 kg felt like a massive goal, but with the right structure, guidance, and continuous encouragement, it became a reality. A special thanks to my Diet Coach, Simran, and my Fitness Coach, Harjyot: Diet Coach Simran: Thank you for designing sustainable, practical diet plans that were easy to follow without feeling overly restrictive. Your constant support and dietary tweaks made all the difference. Fitness Coach Harjyot: Thank you for pushing me past my limits safely and keeping my workouts engaging, effective, and progressive. HealthifyMe provided the perfect ecosystem, but Simran and Harjyot were the driving forces behind my transformation. If you're looking to make a genuine lifestyle change, I couldn't recommend them enough! **Developer response:** Hi Neel, thank you for sharing your incredible journey! Congratulations on reaching your milestone from 104 kg to under 90 kg! We're delighted to hear that Simran and Harjyot played such an important role in your transformation. We'll be sure to share your appreciation with them. Wishing you continued success and good health! ### 5/5 — Everything required for fitness under one app *2026-07-20* I’ve had a great experience using the HealthifyMe app. It’s an all-in-one platform that makes it much easier to stay consistent with health and fitness goals. The coaches are supportive and provide personalized diet and workout plans that are practical and easy to follow. I also love the weight tracking feature, calorie tracking, water intake reminders, sleep tracking, and activity monitoring—all in one place. These features make it easy to understand my progress and stay motivated every day. Overall, HealthifyMe has helped me improve my fitness level, endurance, and overall quality of life. I would definitely recommend it to anyone looking for a reliable app to support their health and wellness journey. **Developer response:** Hi Yazmin, thank you so much for your wonderful feedback! We're delighted to hear that HealthifyMe has helped you stay consistent with your health goals and that you're enjoying the personalised coaching and tracking features. Thank you for your recommendation, and we wish you continued success on your health and wellness journey! ### 5/5 — We need an update!!! *2026-05-31, version 11.9.3* Can you add functionality of editing food database or create own food database where we can add nutrition information by ourselves? E.g I made paneer at home using skimmed milk. I calculate the nutritional information of paneer per 100grams using the label on milk can I used. It has different calories and protein kind of things than existing database. I wanted to add this in my food database but unable to do so. It would be great option for users.. Thank you! ### 5/5 — Journey to Healing *2026-05-25, version 11.9.3* I was appointed one of the greatest dietitians from Berry Street. I already had the tools to make this a successful and enjoyable experience. Ashley just turned and tuned it up for me. I’m so appreciative and humble by the guidance. Understand my Love for great tasting food is undeniable LOL. She just amped up my taste buds to another level of healthiness with the pressure of giving up the things I love to eat. A little tweak here and there helped to maximize the nutrients I needed for that meal. Thank you for your knowledge of food. I will always remain grateful and humbled by this journey of healing my body and enjoying every bite 😋 ### 5/5 — unable to unlock *2026-02-16, version 11.8.8* hey i am unable to unlock the app. is there a way to do it? ### 5/5 — Best app along the ones i used *2026-01-09, version 11.8.6* Best app… helped to reduce my weight and supported throughout. Really love the walk tracking and steps counting feature ### 5/5 — Best calorie counter fitness app ever *2025-11-05, version 11.8.1* Super user friendly i have tried multiple apps this is the best one found. ### 5/5 — Soms *2025-06-13, version 11.6.4* Great App!!! ### 5/5 — Simple but powerful features *2025-04-12, version 11.5.9* App helps with track. My coaches are very supportive. So far great and helping to reduce to weight ### 5/5 — Love AI *2025-04-03, version 11.5.8* I love how I can ask the AI for healthy balanced meal ideas for my particular case and food and it comes up with great stuff --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-09-13.*