# HealthJoy

> Employee benefits platform for simplified health plan management and access. (iPhone/iPad app by HealthJoy, LLC.)

- Source: https://appshunter.io/ios/app/healthjoy/id1104881108 (this page in markdown: same URL + `.md`)
- Developer: [HealthJoy, LLC](https://appshunter.io/developer/935321761)
- Category: Health & Fitness
- Price: Free
- Rating: 4.80/5 from 3,662 App Store ratings · 156 written reviews indexed
- Age rating: 17+
- Requires: iOS 17.0 · 89 MB
- Languages: American English, European Spanish
- Released: 2016-04-27
- Data updated: 2026-08-27
- Monetization: free
- User reviews in markdown: https://appshunter.io/ios/app/healthjoy/id1104881108/reviews.md

## What is HealthJoy?

HealthJoy is a first-of-its-kind employee benefits experience platform. We make understanding and using your company’s health benefits simple, quick and easy. With your membership, you’ll get unlimited access to:

• Healthcare concierges that make appointments, answer questions and more

• Online medical consultations with prescription writing - 24/7

• A personalized benefits wallet with your company’s benefit cards

• Get recommendations for an in-network local doctor or facility

• We can explain and advocate on your behalf for medical bills

• Discover savings for your prescriptions

NOTE: You must have a company-sponsored membership to use HealthJoy.

## Key features

- Healthcare concierges for appointments and questions
- 24/7 online medical consultations with prescriptions
- Personalized benefits wallet
- In-network doctor recommendations
- Medical bill explanation and advocacy
- Prescription savings discovery

## What do users think of HealthJoy?

Overall sentiment: neutral

**Pros**

- 🚀 Quick response
- 👍 Easy to use
- 👍 Helpful concierge service
- 👍 Convenient features
- 👍 Saves time and money
- 👍 Comprehensive benefits
- 👍 Proactive communication

**Cons**

- 🐛 Login issues
- 🐛 Crashes and glitches
- 🐛 Inaccurate insurance information
- 🐛 Poor customer service
- 🐛 Unreliable notifications
- 🐛 Difficult to navigate

**Commonly reported bugs**

- Endless authentication loop
- Notifications won't dismiss
- App doesn't show insurance details

**Most requested features**

- Ability to view back of insurance card
- Option to delete account

## Recent user reviews (10 of 156)

All indexed reviews: https://appshunter.io/ios/app/healthjoy/id1104881108/reviews.md

### 5/5 — Love this App!

*2026-07-30, version 2.344*

I have used HealthJoy for a few benefits related items now & have been so happy with how easy it is. Requests are answered timely & have provided the information I need immediately without the need for follow ups.

### 1/5 — Never works

*2026-07-15, version 2.343.1*

App is useless. I can never log in due to the code that is supposed to be sent to either my phone or email. Neither is sent. Get rid of the code! All these multiple passwords and hoops just to log in is frustrating. I don’t even know what the app looks like because of this and anytime I message help about it they “know” about the issue and a fix is coming.

### 1/5 — Can’t even access app

*2026-07-13, version 2.342*

Can not even access app to set up my account. Keeps saying internal service issue. Hard to give more than 1 star when service is completely unusable.

### 5/5 — So helpful!

*2026-07-06, version 2.342*

HealthJoy is the best program ever! I don’t know how I ever lived without it to help! Awesome 🎉

### 5/5 — Medical bill review was great

*2026-06-26, version 2.339*

This team has helped me navigate the confusing waters of medical bills. And I’m not sure how or why, but a bill for over $1000 got written off by the provider. Yay!!!

### 5/5 — So helpful!

*2026-06-24, version 2.339*

HealthJoy is the best program ever! I don’t know how I ever lived without it to help! Awesome 🎉

### 5/5 — GREAT!

*2026-06-15, version 2.338*

I love the HealthJoy app. It’s extremely useful, informative, and keeps all of my healthcare information in one convenient place. What truly sets it apart is the outstanding customer service. When my son was in the NICU and when we needed prescription assistance, the HealthJoy team went above and beyond by coordinating directly with providers and following through every step of the way. They have made navigating healthcare much less stressful, and I highly recommend the app.

### 5/5 — Excellent Service

*2026-06-12, version 2.338*

Patiently answered all my questions. Got back to me on info in a timely manner.

### 5/5 — Great

*2026-06-09, version 2.337.1*

Great

### 5/5 — Unbelievably helpful

*2026-06-08, version 2.337*

You’ll feel the difference immediately once you set everything up. Everything is clear, intentionally helpful, and fairly straightforward. The little things matter… please keep up the good work guys.

## Frequently asked questions about HealthJoy

### What does HealthJoy do?

HealthJoy is an employee benefits experience platform designed to make understanding and using your company's health benefits simple and easy. It provides access to healthcare concierges, online medical consultations, a personalized benefits wallet, and tools to help you find doctors and save on prescriptions.

### What are the key features of HealthJoy?

Key features include unlimited access to healthcare concierges who can make appointments and answer questions, 24/7 online medical consultations with prescription writing, a personalized benefits wallet with your company's benefit cards, recommendations for in-network doctors, assistance with medical bills, and prescription savings.

### Is HealthJoy free to use?

HealthJoy is free to use for individuals who have a company-sponsored membership. The app itself does not have in-app purchases or ads, and its use is covered through your employer's benefits program.

### Who is HealthJoy for?

HealthJoy is designed for employees who have a company-sponsored membership. It's for anyone looking to simplify their health benefits, get quick answers to health-related questions, access medical care conveniently, and find ways to save money on healthcare costs.

### How can HealthJoy help me with medical bills?

HealthJoy can help you understand and advocate on your behalf for medical bills. This means they can explain complex billing statements and assist in resolving any discrepancies or issues you may encounter with your healthcare providers.

## Version history (last 5 releases)

### 2.352 — 2026-08-26

We’re constantly working to improve your HealthJoy experience so we made a few general improvements in the latest version.

### 2.351 — 2026-08-21

We’re constantly working to improve your HealthJoy experience so we made a few general improvements in the latest version.

### 2.350 — 2026-08-18

We’re constantly working to improve your HealthJoy experience so we made a few general improvements in the latest version.

### 2.349 — 2026-08-13

We’re constantly working to improve your HealthJoy experience so we made a few general improvements in the latest version.

### 2.348 — 2026-08-07

We’re constantly working to improve your HealthJoy experience so we made a few general improvements in the latest version.

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-27.*