# HealthPartners® — Your care, plan & well-being

> Mobile health and insurance management for HealthPartners members and patients. (iPhone/iPad app by HealthPartners.)

- Source: https://appshunter.io/ios/app/healthpartners/id562354498 (this page in markdown: same URL + `.md`)
- Developer: [HealthPartners](https://appshunter.io/developer/393028930)
- Category: Health & Fitness, Medical
- Price: Free
- Rating: 4.70/5 from 27,094 App Store ratings · 156 written reviews indexed
- Age rating: 12+
- Requires: iOS 18.6 · 173 MB
- Languages: American English, Arabic, Danish, Dutch, Finnish, French (France), German (Germany), Norwegian Bokmål, European Portuguese, Chinese (Simplified, China) and 2 more
- Released: 2012-10-12
- Data updated: 2026-08-28
- Monetization: free
- User reviews in markdown: https://appshunter.io/ios/app/healthpartners/id562354498/reviews.md

## What is HealthPartners®?

Manage your health care or health insurance from anywhere, at any time, with the HealthPartners app, formerly myHP. From finding a doctor to checking deductibles, it’s all in the palm of your hands. 

With the HealthPartners app, you can take your care or plan on the go: 

•  Find doctors, clinics and hospitals nearby 
•  View wait times at nearby urgent care clinics 
•  Always have your member ID card in your pocket  
•  See what’s covered by your plan and get cost estimates 
•  Check your benefits and claims 
•  Quickly refill prescriptions via mail or compare pharmacy prices 
•  Review test results and health records 
•  Check your deductible; spending; and FSA, HRA or HSA balances 
•  Pay a clinic bill 
•  Talk with HealthPartners experts no matter where you are 
•  Build better habits with Living Well from fitness goals integrated with Apple Health to help making changes in your mental health and diet. 

Simply sign in with your HealthPartners online account username and password. If you’re a patient or member and don’t have an account yet, create one at healthpartners.com/signupnow. 

At HealthPartners, we’re committed to helping you live a healthier life with health care and insurance options that are simple and affordable, whether you have our insurance, see our doctors or both. 

We're the largest consumer governed nonprofit health care organization in the nation serving more than 1.8 million medical and dental health plan members - primarily in Minnesota, Wisconsin, Illinois, and Iowa. Our care system includes a multi-specialty group practice of more than 1,800 physicians that serves more than 1.2 million patients.

## Key features

- Find doctors, clinics, and hospitals
- View urgent care wait times
- Access digital member ID card
- Check plan coverage and cost estimates
- Review benefits and claims
- Refill prescriptions and compare prices
- Access test results and health records
- Manage deductible, spending, and HSA/FSA/HRA balances
- Pay clinic bills
- Connect with HealthPartners experts

## What do users think of HealthPartners®?

Overall sentiment: negative

**Pros**

- 🚀 Easy to use
- 📅 Convenient appointment scheduling
- 🔍 Helpful search functionality
- 💊 Prescription refills
- 🔍 Ability to view test results

**Cons**

- 🤔 Confusing navigation
- 🔒 Limited account integration
- 🚫 Inability to contact providers
- 🤖 Unhelpful automated responses
- 🕰️ Slow performance
- 🔍 Incomplete medical information

**Commonly reported bugs**

- Frequent crashes and errors
- Inconsistent data display
- Login and password issues
- Redirects to external websites unexpectedly

**Most requested features**

- Improved messaging and communication with providers
- Seamless integration with MyChart or other health portals
- More comprehensive medical data access (prescriptions, notes, etc.)
- Streamlined appointment scheduling process
- Ability to view and manage family member accounts

## Recent user reviews (10 of 156)

All indexed reviews: https://appshunter.io/ios/app/healthpartners/id562354498/reviews.md

### 1/5 — Needs Improvements

*2026-08-20*

Missing the functionality to schedule appointments directly in app like MyChart can, the appointment link brings you to a website instead. Would be nice to be able to add yourself to a waitlist for all departments like you can for certain other appointments, especially speciality departments such as GI which takes like 6 months to get into. It would be very helpful to have a function to see all outstanding lab orders or tests placed by your providers. It would also be nice to be able to see your specific care team in the app. Would like the ability to request medication refills in app like you can on MyChart.

Update: They keep removing functionality. Now you can no longer access your health records directly on the app. This app is very frustrating and vastly inferior to the regular MyChart app that other systems use by default.

**Developer response:** There is a Make an appointment option on the My Care screen. We do have a waitlist option available for certain types of appointments which you can see once you schedule an appointment. Please contact our support team at 952-853-8888 (M-F, 8 a.m. to 5 p.m., CT) if you need futher assistance with these features.

### 2/5 — Good info, inconsistent UI

*2026-08-19, version 6.3.1*

The app has great features but it loads different home screens at different times. I also have to restart it a bunch as it freezes. Up to date IPhone and app.

### 1/5 — Can’t Use

*2026-08-14, version 6.3.1*

Haven’t used Virtuwell since 2023 or before. I’m from California & tried getting a doctor’s appt online with Virtuwell online but it won’t let me now. Everything is gone. Nothing works. Website has changed. It sucks. 😔

### 1/5 — Can’t Access

*2026-08-14, version 6.3.1*

Whenever I try to login on website it says this: “We're sorry, something seems to have gone wrong.” App doesn’t work either.. Homepage is blank!! Really want to set a doctor’s appt but looks like I’m going to have to look elsewhere..

### 4/5 — Marsha Rochow

*2026-08-10, version 6.3.1*

I can’t get in!!!

### 2/5 — Needs to be more integrated with user benefits

*2026-08-05, version 6.3.0*

I can even see my HRA balance nor submit a claim.

### 5/5 — Patient

*2026-08-01, version 6.3.0*

I can’t get in!!!

### 1/5 — No FSA Claims

*2026-07-31, version 6.3.0*

Worthless until I can submit FSA claims. If it has that function I couldn’t find it.

### 3/5 — Notification Feature requested

*2026-07-29, version 6.2.0*

I’m here at my son’s 2 pm appointment by taking an hour off from work but now they tell me they are running behind by 30 mins and could be more. Need a feature added that sends push notification in the app or notifies via text message about appt status so people don’t waste their time.

### 1/5 — Pure garbage

*2026-07-11, version 6.2.0*

I can even see my HRA balance nor submit a claim.

## Frequently asked questions about HealthPartners®

### What can I do with the HealthPartners app?

The HealthPartners app allows you to manage your health insurance and care from your mobile device. You can find doctors, clinics, and hospitals, view urgent care wait times, access your digital member ID card, check your plan coverage and cost estimates, review benefits and claims, refill prescriptions, access test results, manage your deductible and HSA/FSA/HRA balances, pay clinic bills, and connect with HealthPartners experts. It also includes features for building healthy habits.

### Is the HealthPartners app free to use?

Yes, the HealthPartners app is free to download and use. There are no in-app purchases or advertisements mentioned in the provided description.

### Who is the HealthPartners app for?

This app is designed for individuals who are HealthPartners insurance members or patients. It provides a convenient way for them to manage their healthcare and insurance information, track their health, and access services.

### How do I access my health records and benefits through the app?

After signing in with your HealthPartners online account, you can access your health records by reviewing test results. Your benefits and claims can be checked directly within the app, providing a clear overview of your coverage and past services.

### Can I use the app to find healthcare providers?

Yes, the app features a robust doctor finder tool. You can easily locate doctors, clinics, and hospitals that are nearby, ensuring you can find the care you need efficiently.

## Version history (last 5 releases)

### 6.3.2 — 2026-08-27

Introducing a redesigned My Care experience, making it easier to access care tasks, messages, records, and care resources. This release also includes Find Care enhancements, accessibility improvements, and bug fixes.

### 6.3.1 — 2026-08-10

We’re always making changes and improvements to help you stay informed about your health care. To make sure you don’t miss a thing, just keep your Updates turned on.

### 6.3.0 — 2026-07-30

Finding care just got easier. This release includes improved doctor and location search and filtering to help you find the care you need. We’re always making changes and improvements to help you stay informed about your health care, so keep your Updates turned on.

### 6.2.0 — 2026-07-08

We’re always making changes and improvements to help you stay informed about your health care. To make sure you don’t miss a thing, just keep your Updates turned on.

### 6.1.10 — 2026-06-26

We’re always making changes and improvements to help you stay informed about your health care. To make sure you don’t miss a thing, just keep your Updates turned on.

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## More apps by HealthPartners

- [HealthPartners RegionsBurn](https://appshunter.io/ios/app/healthpartners-regionsburn/id1061743817)
- [SafeDistance: COVID-19 Map](https://appshunter.io/ios/app/safedistance-covid-19-map/id1504949620)
- [HealthPartners Accounts](https://appshunter.io/ios/app/healthpartners-accounts/id1567646235)

All apps by HealthPartners: https://appshunter.io/developer/393028930

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-28.*