# Healthway Medical — Healthway Medical Group > Online and in-clinic medical consultations with GPs, specialists, and psychologists. (iPhone/iPad app by Healthway Medical Group Pte Ltd.) - Source: https://appshunter.io/ios/app/healthway-medical/id1514087312 (this page in markdown: same URL + `.md`) - Developer: [Healthway Medical Group Pte Ltd](https://appshunter.io/developer/1062708078) - Category: Medical, Health & Fitness - Price: Free - Rating: 4.20/5 from 10 App Store ratings · 6 written reviews indexed - Age rating: 12+ - Requires: iOS 13 · 170 MB - Languages: American English - Released: 2020-07-14 - Data updated: 2026-08-21 - Monetization: free - User reviews in markdown: https://appshunter.io/ios/app/healthway-medical/id1514087312/reviews.md ## What is Healthway Medical? Healthway Medical app is your one-stop solution for all your healthcare needs provided by fully licensed and qualified healthcare professionals from our clinics in Singapore - Healthway Medical, Silver Cross Medical, SBCC Baby & Child Clinic and PsycHealth • CHAT WITH OUR GP DOCTORS AND FAMILY PHYSICIANS ONLINE No more long queues or tiring trips to doctor when you would rather be resting in bed! The option of seeing an online GP is not only convenient, but safe and secure as well. Get your medication and prescription refills delivered to you within three hours. e-MC (Medical Certificate), e-Receipts, e-Referrals to our specialists are also available. • [NEW] Our Japanese-speaking GP doctors from Japan are available online on our telemedicine platform • CHAT WITH OUR CHILD SPECIALISTS (PAEDIATRICIANS) FROM SBCC BABY & CHILD CLINIC If your child is feeling unwell and all they want to do is stay at home and rest, going to the clinic is the last thing they’d want to do. Online consultation gives you easy access to Paediatricians without having to go down to a clinic. You don’t even have to leave your child’s side to buy medication, as it will be delivered directly to you. From simple to follow-ups for stable medical chronic conditions, our experienced and sub-specialised child specialists (paediatricians) provide quality care and medical advice for your little one(s). • CHAT WITH OUR PSYCHOLOGIST ONLINE Our psychologists are committed to providing timely support to you as you manage life’s challenges and ultimately, enhance your psychological well-being. Our psychologists are available online for those who need psychological, emotional and mental well-being consultation. • BOOK AN APPOINTMENT AT A CLINIC NEAR YOU FOR CONSULTATION, VACCINATION OR ROUTINE MEDICAL CHECK UP - General practitioner or family medicine physician - Japanese general practitioner or family medicine physician - Psychologist - Child specialist (paediatrician) • HOW TO USE OUR APP 1. Install the Healthway Medical App and register an account 2. Select "Video Consultation" and select which doctor your would like to speak to 3. Consult with your doctor. (If you have booked an appointment, you will receive a reminder 15 minutes ahead of time) 4. Make payment and your medication will be delivered to you ## Key features - Online GP and family physician consultations - Telemedicine with Japanese-speaking doctors - Pediatrician consultations for children - Online psychologist support - Medication and prescription delivery - Book in-clinic appointments - Digital medical certificates and receipts ## Recent user reviews (6 of 6) All indexed reviews: https://appshunter.io/ios/app/healthway-medical/id1514087312/reviews.md ### 1/5 — Going in circles *2022-05-05* After downloading the app, I first completed my profile information and for security purposes did not want to save my credit card information but to ensure that payment process, the app/company charged $1 on my card. I proceeded to schedule an online appointment and was instructed to “complete/update my profile” again but once I clicked to update profile, the app informs me that my profile is up to date. After doing this several times, I contacted the company via email with captured screenshots of the problem and was informed that I needed to tick and save my credit card information. As advised, I went back into my profile and tried to save my credit card information, but “ticking” the save credit card information was not an option, and again the company charged my credit card. Again, I screen captured my experience and emailed them 2 week ago as of today and have not heard back from anyone. Here’s what I suggest: If the app requires anyone who signs up to save their credit card information in order for the app to work, you should have that written so that app users do not untick any boxes after entering credit card information. I am most disappointed with the company’s lack of customer service - my email has not been replied. In addition to that, I have no idea whether my credit card charges have been refunded. **Developer response:** Dear YZMSL, we apologise for the unpleasant experience and inconvenience caused for you. As we are not able to directly message you through this platform, can we trouble you to email us at care@healthwaymedical.com once again with your full name, contact number, email address, whether you're using android or iphone, and description of issue faced alongside a screenshot of this review so that we can investigate and get back to you on this soonest. Thank you. ### 5/5 — Super convenient! *2022-04-06* Very easy to use, especially for virtual Covid test. Dinesh was very helpful! **Developer response:** Hi Bojo200002, thank you for your feedback. We are continuously working on adding more features to our app to make your experience better. ### 5/5 — Instant consultation *2022-03-28* I was able to do consultation instantly, doctor was ready and received the medication in 1 hour , will recommend for those who don’t want to stand at clinic counter **Developer response:** Dear ismile, thank you for your feedback, we are glad to hear that you had a good user experience. We are continuously working on adding more features to our app to make your experience better. ### 5/5 — Smooth app nice doctors *2022-03-28* Had a consultation with child specialist, doctor was so kind and helpful, app was easy to book and have consultation, thanks Healthway medical group **Developer response:** Dear chow tan, thank you for your feedback, we are glad to hear that you had a good user experience. We are continuously working on adding more features to our app to make your experience better. ### 1/5 — Poorly designed app *2022-03-22* App lets you make an appointment, but you can’t cancel it. Cancellation needs to be done via email. And oh, the email address listed in the app isn’t even clickable. Overall, a horrendously poor example of app design. You’re far better off finding an alternative provider - this one doesn’t work. **Developer response:** Dear Irritatedashell, we apologise for the unpleasant experience and inconvenience caused for you. As we are not able to directly message you through this platform, can you please email us at care@healthwaymedical.com with your full name, contact number, email address, whether you're using android or iphone, and description of issue faced so that we can investigate and get back to you on this. Thank you. ### 5/5 — App UI *2020-07-15* App looks smooth **Developer response:** Thank you for your feedback. ## Frequently asked questions about Healthway Medical ### What services does Healthway Medical offer? Healthway Medical provides online consultations with GPs, family physicians, pediatricians, and psychologists. It also facilitates booking in-clinic appointments for check-ups and vaccinations, along with medication delivery. ### Can I get prescriptions and medical certificates through Healthway Medical? Yes, the app allows you to receive e-MC (Medical Certificates), e-Receipts, and prescription refills which can be delivered to you. ### Is Healthway Medical available on multiple devices? Based on the provided information, Healthway Medical is supported on iPhone and iPod devices. ### How often is Healthway Medical updated? The app was last updated on February 27, 2026, indicating a recent update. Specific update frequency is not detailed but suggests ongoing maintenance. ### What is the age rating for Healthway Medical? Healthway Medical has an age rating of 12+, making it suitable for users aged 12 and above. ### Does Healthway Medical have ads? No, Healthway Medical does not contain advertisements. The app is free to download and use without any ad interruptions. ### How does Healthway Medical compare to other telemedicine services? Healthway Medical offers a comprehensive suite of services including specialized consultations like Japanese-speaking GPs and child specialists, alongside standard GP and psychologist services, with convenient medication delivery. ### What is the user rating for Healthway Medical? Healthway Medical has a user rating of 4.2 stars based on 10 ratings, indicating generally positive user feedback. ## Version history (last 5 releases) ### 1.1.68 — 2026-08-13 - Payment & Plans now shows your corporate available balance and cap limits including GST. - Fixed payment options related bugs. - Minor enhancements. ### 1.1.67 — 2026-08-03 - Payment & Plans now shows your corporate available balance and cap limits including GST. - Fixed payment options related bugs. - Minor enhancements. ### 1.1.66 — 2026-06-26 - Payment & Plans now shows your corporate available balance and cap limits including GST. - Fixed payment options related bugs. - Minor enhancements. ### 1.1.65 — 2026-05-21 - Payment & Plans now shows your corporate available balance and cap limits including GST. ### 1.1.64 — 2026-05-14 - Payment & Plans now shows your corporate available balance and cap limits including GST. ## Apps similar to Healthway Medical | App | Rating | Price | Category | | --- | --- | --- | --- | | [Cardio Valve](https://appshunter.io/ios/app/cardio-valve/id516325480) | 4.8 (4) | Free | Medical | | [ICE Medical Standard](https://appshunter.io/ios/app/ice-medical-standard/id412786820) | 4.3 (1,951) | Free | Medical | | [AcuApp® Acupressure](https://appshunter.io/ios/app/acuapp-acupressure/id510935540) | 3.5 (2) | Free | Medical | | [Hypnosis for Childbirth](https://appshunter.io/ios/app/hypnosis-for-childbirth/id477599840) | 5.0 (1) | $4.99 | Medical | | [CCL eLab Community](https://appshunter.io/ios/app/ccl-elab-community/id492766180) | — | Free | Medical | | [Dog Symptom Checker](https://appshunter.io/ios/app/dog-symptom-checker/id392537780) | 1.0 (1) | $2.99 | Medical | --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-21.*