# HealthWear — user reviews > 302 indexed App Store user reviews of HealthWear by 深圳市智尚穿戴科技有限公司, rated 3.10/5 from 532 ratings. - Source: https://appshunter.io/ios/app/healthwear/id1507145903/reviews - App overview in markdown: https://appshunter.io/ios/app/healthwear/id1507145903.md - Rating breakdown: 5★ 172 · 4★ 83 · 3★ 62 · 2★ 59 · 1★ 156 ## What do users think of HealthWear? Overall sentiment: negative **Pros** - 🚀 Accurate health monitoring - 👍 Customizable watch faces - 🚀 Continuous health tracking - 👍 Helpful for managing health conditions - 🚀 Detailed data and analytics **Cons** - 🐛 Inaccurate glucose readings - 🐛 Connectivity issues with app - 🐛 Unreliable step tracking - 🔋 Poor battery life - 🐛 Lack of customer support **Commonly reported bugs** - App crashes and freezes - Watch disconnects from app frequently - Incorrect date and time display - Inconsistent health data readings **Most requested features** - Add more watch face options - Improve glucose monitoring accuracy - Add 12-hour time format - Provide better app and device syncing - Improve step tracking reliability ## Newest reviews (19 of 302) ### 3/5 — Pretty good *2026-08-09, version 1.3.33* World ok. Bit buggy - stuck on white screen after every sync. Cant drill down into health data and look T weekly, monthly variations. ECG is clever. ### 2/5 — Does not work anymore with iPhone 11 app crashes *2026-07-31, version 1.3.33* It worked at first and now every time it tries to synchronize it crashes the app can you please fix that issue because l’ve tried everything on my end! I have the P11 plus smart band ### 3/5 — App crashing *2026-07-22, version 1.3.33* Right now my app keeps crashing every time I open the app. When the data is synching its crashes. I’m not sure what to do because I uninstalled the app and reinstalled it. I had the same result if the app still crushing. It’s an amazing app and product but, I’m super disappointed that it’s not working currently. ### 4/5 — Works mostly *2026-07-20, version 1.3.33* Latest update solved some of the last problems. Works mostly. But there really should be a way to calibrate the blood sugar algorithm with a finger stick in real time. Showing blood sugar as 90 when it’s nearly 200 is a huge discrepancy. ### 3/5 — Nice features *2026-07-03, version 1.3.31* I bought this because it tracks B/P, I am not sure how accurate it is, but it gives a range. The other features are good, I do own another brand and they are pretty much compatible. The charging is pretty good and last as they say, I get at least 10 days before I need to charge. It is also nice that there is no subscription cost. Great price…love it now we need different colors. ### 2/5 — Health *2026-06-24, version 1.3.30* I’m a 10 year old that saved up for this watch. I have an ET210 ECG smartwatch and I loved it. It gave me everything that I needed. It was awesome. Suddenly, the touchscreen stopped working. The watch turned on but the touchscreen would not work. I am heartbroken. I tried everything in the app to fix it but nothing worked. Can someone help me? ### 3/5 — Some Features Don’t Work *2026-05-20* Fortunately I still have a Fitbit but I kinda wanted to switch to this ring exclusively. I can’t because it does not record my sleep nor does it record my steps. I really like all the other features but it makes me wonder how accurate that info is. I mean if it can’t tell when I’m asleep, how can it tell my blood sugar or oxygen levels? I really hope they do something to fix the app so it’s more accurate. ### 1/5 — App not connecting *2026-05-17, version 1.3.30* App cannot connect to the ring as of the last OS update ### 2/5 — EKG??? *2026-05-12, version 1.3.30* I’ve only been able to get the EKG to work twice. I’m doing it the exact same way every time, but it just will not work. And that was the whole reason I needed the watch. Can anyone Tell me if they have had the same issue. ### 2/5 — Stopped working *2026-05-11, version 1.3.30* Pretty impressive, nice quality watch, but at this point, it is just a watch. Issues began when it started resetting the clock face every time I recharged it. Now, it isn’t collecting any data at all. ### 1/5 — BB *2026-04-25, version 1.3.30* Doesn’t give correct blood pressure. My blood pressure is high. Why does it give me readings so low. It’s waste of money doesn’t work. ### 1/5 — Ring *2026-04-21, version 1.3.30* Not at all accurate with steps - off by more than 3k. How can I trust other measurements? It has been one week. I will probably return the item soon. It doesn’t matter if the ring is cute if the measurements are all wrong! ### 2/5 — Stop working *2026-04-19, version 1.3.30* Application support web site all on Chinese. How to ask question? I have 2 rings connected to 2 different iPhones each. Start getting Synchronization failed. One ring was working a month and then start refusing to sync, Second our if box giving that message. And no way I can contact developer in English… ### 1/5 — Health Ware *2026-04-14, version 1.3.30* App provides useful information. Sadly, grabs data and depletes resources beyond acceptable levels. Renders my phone useless. ### 3/5 — *Improved Functionality *2026-04-10* Current beta testing version is very impressive and improved. On par with my Wear Os watch with identical numbers FINALLY! BP measurements fluctuate between a +/- 3-5 count from home BP kit. Still no dark mode or screen lock/unlock makes my actual rating a 3.5 Much thanks. *************************** Giving it a 3 star for no dark mode and notifications for health popping up and disappearing before you can access the data. Metrics however see close to on point thus far. *Almost identical to my WearOS watch regarding metrics. *************************** *Update: Last update removed ability to change watch faces. Hella annoying 🤨😖 *Device back to normal ⭐️⭐️⭐️⭐️ ### 2/5 — Smart ring *2026-04-10* The ring itself is beautiful and fits wonderfully and is comfortable, but I’m struggling with getting the app to work for me, it won’t read my sleep and it won’t read any of my measurements it did before but out of nowhere just stopped and will only count my steps. I’m getting quite frustrated and starting to wonder if maybe purchasing the more expensive ring would’ve been a little more worth it instead of trying to save my money. Seems like I got what I paid for.. ### 4/5 — As good as hardware good *2026-04-08, version 1.3.29* Application by itself pretty good - flexible- depending on what exactly hardware used with. I would recommend for english language consult topic translator or AI e.g. Chat GPG to avoid confusion. For example PRESSURE - the one expressed as single number like 30, shall read 'stress/recovery score' or 'vascular score' or level ... ### 1/5 — Not consistent and died *2026-04-06, version 1.3.29* The glucose readings were never consistent with my glucose monitor or CGM. The readings usually were not even close. One day the ring stopped communicating with the app. I charged it for over 24 hours, removed and reinstalled the app, but it never came back. The ring is not worth the price ### 1/5 — Seit Software 1.3.28 *2026-04-05, version 1.3.29* Akkulaufzeit von mehreren Tagen auf wenige Stunden reduziert. So taugt das nichts. Bitte den Stromverbrauch wieder reduzieren ## Most critical reviews (10 lowest-rated) ### 1/5 — Healthwear smart watch *2026-08-20, version 1.3.34* Step counter doesn’t count steps properly and heart rate alarm is high when I’m not even moving. ### 1/5 — Not syncing. *2026-08-12, version 1.3.34* Junk. Do not buy ### 1/5 — Update firmware *2026-08-04, version 1.3.33* The app will not allow me to update the firmware. The R1E 696c show connection to my phone but it keeps saying it is not connected. ### 1/5 — Horrible *2026-07-31, version 1.3.33* It will not measure HB, BP, or sleep. ### 1/5 — Syncing *2026-07-25, version 1.3.33* I have a white screen that don’t go away when syncing STILL Still having the same white screen the won’t go away until I close app and immediately reopen. 07/25/26 ### 1/5 — Syncing *2026-07-20, version 1.3.33* I have a white screen that don’t go away when syncing STILL ### 1/5 — Sync issue *2026-07-15, version 1.3.32* When I bring up the app it syncs then covers the entire screen with a blank white screen. If I close the app out and immediately bring it back up it goes away. The App. is still having syncing issues. I have in installed and reinstalled and that didn’t help. 7/15/26 The last update still did not fix this issue. 7/8/26 ### 1/5 — Synchronization fail *2026-07-11, version 1.3.32* This App is not working! I set it up several times and deleted several times. Initially it seems to set up fine, pairing is working with the watch, BUT when it connects to the watch and after it synchronizes, the App automatically shuts down or gives you a blank page! There is NOBODY to contact, nobody helps you! It’s USELESS ! ### 1/5 — 太卡了 *2026-07-06, version 1.3.31* 卡顿太厉害，简直没法用。 ### 1/5 — No good quality *2026-05-25, version 1.3.30* Battery died quick, my experience it wasn’t great less that a month the watch not charge , not working ## Most praised reviews (10 highest-rated) ### 5/5 — Diabetes. *2026-07-09, version 1.3.32* I use it to monitor my blood sugar level then I compare it to my fingerprint and it is always within .1 is very accurate and reliable ### 5/5 — Per me è buona *2026-03-20, version 1.3.28* La utilizzo con uno Smart ring e non essendo un dispositivo medico le misurazioni sono abbastanza precise, lo uso da parecchi giorni e di solito segna 2/3 punti meno rispetto alla macchina della farmacia quindi direi che va bene ### 5/5 — I really like my new watch *2026-02-22* I am a severe dietetic who checked his sugar 10 to 20 times a day with the test strips it’s been right on several times and close enough I check with the test strips three times a day now big game changer for me keep up the good work. When a new model comes out again I will be a repeat buyer thank you all. ### 5/5 — Aloha & Thank you *2026-01-05, version 1.3.27* HealthWear is life saver for me! It notified me when my Heart Rate was over 100-175! Immediately went to Hospital! I use it every day and check my vitals! Watch is very durable in Weight Room and in Ocean! Thank you for making a difference in my life! ### 5/5 — Love it! *2025-12-24* I have tried other smart watches. The features work just as well on this one as any other, however the push notifications are better on this watch or app. I am looking for an updated watch using this app or one with superior push notifications as this one and has call or speech features? Any out there ? ### 5/5 — I’m impressed *2025-12-21* New, have had the watch a few days. I’ve tried others in the past but they were not quality. I’m not quite sure about the blood pressure readings yet. My cuff seems a bit higher at times, but it could be how I place the cuff. Tighter gets higher readings. I’m wondering what’ is the technology that lets you read all the blood work, and sleep? Seems pretty amazing to me. Very accurate readings. I’m really impressed. If you’re not getting correct readings it might be because you haven’t set up the watch properly. ### 5/5 — Super! *2025-12-02, version 1.3.27* Alles läuft bestens! ### 5/5 — Very convenient *2025-11-14* Switched from other brands, this watch is superior, it's been reliable. multiple sport modes cover all my activities, voice assistant integration works smoothly. Exceeded my expectations in every way. ### 5/5 — To use *2025-11-10* The HW-2000 model is excellent, it works wonderfully. GPS tracking is spot-on for my runs, leaderboard feature makes fitness fun with friends. Family members are all using them now. ### 5/5 — interface *2025-11-05* I must say, this watch is very practical, watch faces are beautiful and customizable, bright display remains visible in sunlight. Would definitely recọmmend to others. --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-09-03.*