# Healthy 365 — user reviews > 153 indexed App Store user reviews of Healthy 365 by Health Promotion Board, rated 2.70/5 from 103 ratings. - Source: https://appshunter.io/ios/app/healthy-365/id1040202154/reviews - App overview in markdown: https://appshunter.io/ios/app/healthy-365/id1040202154.md - Rating breakdown: 5★ 29 · 4★ 14 · 3★ 5 · 2★ 8 · 1★ 47 ## Newest reviews (16 of 153) ### 2/5 — Options for Sleep Enough *2026-06-24, version 7.5.5* Healthy includes physical health, psychological health, mental health and general wellbeing health, this APP aggravates my mental health by constantly nagging about SLEEP in high frequency msgs. I regard as SPAM, much like dubious websites keep sending you emails to buy to sign up non-stop. Why waste users’ time to check messages every time only to see is about Sleep? Keep nagging to get enough sleep, like a broken record. Is there an option to turn off msgs on SLEEP? Also, is there an option to customise name appearing in APP homepage, I want to set to Hi, Sleep Enough. ### 3/5 — Syncing data issues *2026-03-18, version 7.4.1* Only been using this app for a few weeks. I like the app but I have found that syncing is problematic. Sometimes I just can not get it to sync. ### 2/5 — App not syncing *2025-06-25, version 7.1.1* The troubleshooting is very bad - app has suddenly failed to sync with my tracker for one day because “something went wrong” and now it is lagging one full day - syncing today’s record to yesterday’s date?! I have written in for help. They responded quickly with general fixes (which I had already tried and didn’t work). The support team then wrote back to say they will send my enquiry to another team and will need up to 15 working days to respond?! I asked what do I do in the meantime? Silence.. no reply… this sudden failure to sync has happened twice in the last 12 months. ### 3/5 — FIX IT PLEASE *2024-12-21, version 6.41.1* I sync with my Apple Watch but after I got 120 hearts it’s not increasing anymore. What kind of bug is this? Every day I achieve the challenges but never get recorded. ### 2/5 — Very slow, lacking features *2024-12-12, version 6.41.1* Such as the ability to favourite venues or specific classes. Map features doesn’t auto geolocate me, and is very slow. Also have to add filter criteria for the map view feature to even show up. ### 2/5 — Ms. *2024-10-07, version 6.41.0* Points not sync since app update. Only got points for the day I sync. ### 2/5 — Can’t sync sleep *2024-03-23, version 6.37.2* After the update can’t seem to since the sleep. Sometimes MVPA would not appear despite after a run. ### 4/5 — 我不懂看英文，麻烦你帮帮我翻译中文，感恩，谢谢你们，因为我每次进三六五，必须请别人帮我上网月时间参加活动！有需要你们的帮忙翻译中文，我才不会再有麻烦了。 *2023-11-24, version 6.36.2* 我看不懂英文，麻烦你们翻译中文给我看可以吗？因为我每次上网必须请别人帮忙。如果有中文，那就很好啦，感恩，谢谢你们。 ### 2/5 — Clock *2023-10-31, version 6.35.1* I travel a lot and use the tracker everywhere I go just to get my steps in. Big issue was there isn’t a function to adjust the clock to local time (if there is, it’s not apparent) let alone it being programmed to auto adjust time (it’s not a smart watch I know). ### 1/5 — 投訴 *2022-07-20, version 6.19.2* 每次那麼多bug 尤其是MVPA！ ### 1/5 — Cannot log into app as I changed phone number *2022-07-15, version 6.19.2* App does not give option to update to new phone number ### 1/5 — Bluetooth *2022-05-10, version 6.17.2* Apps cannot detect the Bluetooth, can’t synchronise the step ### 1/5 — Lousy app that only accepts certain trackers *2022-05-02, version 6.17.2* This is already season 6. Shouldn’t HDB look into allowing more brands (other than their so-called lousy vendor brand, Garmin and Fitbit) to sync the steps if the whole idea is to get people to adopt a healthier lifestyle? How to get people on board if you restrict the brands? While it does allow Apple Health to sync to the app, the steps recorded are grossly understated. I don’t bother to sync at times because of this issues. And I have to sync my own fitness watch to Apple Health (info accurately captured) and then to sync it to this app. If I could, I will give a negative 5-star for such a half-baked app. A long long way to go for this national initiative if you allow certain vendor to monopolise the whole programme. ### 2/5 — Unable to sync, issues with connecting *2022-04-18, version 6.16.1* It’s always so frustrating using the Healthy365 app. Sometimes the syncing does not work (even when the Activity Summary shows 10k steps taken today, it does not sync with the Challenge Progress section so I’m unable to accumulate Health points). And it constantly shows me the “Something went wrong!” error message. Clearly something is wrong. Please fix it. This has happened before and after the current update. ### 3/5 — I put my correct ID but it seems like not working and I change my phone numbers *2022-04-10, version 6.16.1* Hi I use to can log in last time but I change my phone numbers and with the correct iD it seems not to be working or login it says that it has been a error to login but I try so many times and I got the same issue so please help it time for me to get a new watch my old one dosent seems working anymore so pls help or advice thx !!! ### 2/5 — Recent updates very buggy *2022-02-17, version 6.13.1* Not too sure what they are trying, but something seems broken recently for an app that had been quite stable in the past year. ## Most critical reviews (10 lowest-rated) ### 1/5 — From LumiHealth fan to frustrated Healthy 365 user *2026-03-31, version 7.5.0* LumiHealth had far more accurate tracking and smoother Apple Watch integration, so being forced to switch from LumiHealth to Healthy 365 feels like a clear downgrade in both reliability and user experience. If HPB wants people to stay motivated to exercise, they really need to fix the syncing issues and the poorly designed interface. I’m a very active person and it’s really disappointing to see how poor Healthy 365’s tracking is. I spent an entire month training and testing the Healthy 365 app, yet it still shows that I did not hit 10,000 steps daily. This is extremely demotivating when you know you have already put in the effort but the app refuses to recognise it. ### 1/5 — Sleep feature not sync *2025-10-12, version 7.2.1* Everyday there’s issue with sleep synchronization. My tracker shows I slept for 8Hrs but the app only shows 2hrs. This has not been working for more than a year. Pls fix it. ### 1/5 — No sincerity at all *2025-03-17, version 7.0.1* The app is supposed to encourage people to exercise consistently and regularly. They give you points to encourage you to walk more steps and for a certain amount of time. And the points can be redeemed. But they kept reducing the points as if telling you to exercise less because they want to cut down the incentives (cost cutting more important than your health). You've read so many negative feedbacks but not a single response from the developer. "Take what I throw to you or leave it" kind of mentality. If we really need this app to stay healthy then I suppose clinics and hospitals will be more crowded than ever! Update: And lately they continue to snook you by twitching the MVPA Milestone to weekly basis thereby cheating you of 40 healthpoints per week. ### 1/5 — Really bad *2025-02-14, version 6.41.3* Absolute joke. Sleep tracker doesn’t work! ### 1/5 — Dont expect to get updates on last minute cancellation of workout events on the app *2024-10-09, version 6.41.0* I have sent my complaint/ feedback to HPB and the vendor regarding a last minute cancellation of a class which was not reflected on the app. Wasted my time and money to be there only to find out trainer had cancelled the class. Reply given was an apology for inconvenience caused because if it is a case of last minute cancellation by the trainers (due to wet weather or unsafe venue conditions), there will be no way to update via the app of the status to the participants (20min before start of class). You have to either volunteer your PERSONAL number to the vendor to be in an informal chatgroup so you can get timely updates and not waste your trip down; or make your way down to the venue to find that the class is cancelled. First time participants can pray that your first lesson is not cancelled at the last minute because you likely will waste your time travelling down. I am not sure if the app development unit will get my feedback which is why I am leaving this review here so that the developers can review this in their next system enhancement update. ### 1/5 — “Something went wrong” for HUAWEI Health sync *2024-02-07, version 6.37.1* Was forced to redo the permissions for HUAWEI Health likely due to the new sleep support. After completing the permissions setup, it now shows “Something went wrong”! No longer able to sync despite waiting many hours and overnight. ### 1/5 — Unable to sync *2023-10-17, version 6.35.0* After changed to Iphone15 pro, it was unable to sync data anymore, it even didn’t show out in my bluetooth scanning, hope can fix it soon. Thanks ### 1/5 — Bugs found in version 6.27.2 *2023-01-08, version 6.27.2* I updated my version from 6.10.3 but very disappointed to see that 1) the search in Explore->Event does not display the result by date. No matter which date you choose for the search (yes, when you first arrive to this page, you could still choose the date from the top row like 6.10.3. But when the results of search is displayed, you can only see from “today” till the end of available dates, and the date selection in the top row disappeared), the result will only show from “today” onwards and till the end of available dates 2) in the “explore-