# Healthy Blue

> Personalized health plan management and access to healthcare resources. (iPhone/iPad app by Elevance Health, Inc.)

- Source: https://appshunter.io/ios/app/healthy-blue/id1330702615 (this page in markdown: same URL + `.md`)
- Developer: [Elevance Health, Inc](https://appshunter.io/developer/589441256)
- Category: Medical
- Price: Free
- Rating: 4.90/5 from 3,897 App Store ratings · 16 written reviews indexed
- Age rating: 4+
- Requires: iOS 11.0 · 65 MB
- Languages: English
- Released: 2018-01-10
- Data updated: 2026-06-10
- Monetization: free
- User reviews in markdown: https://appshunter.io/ios/app/healthy-blue/id1330702615/reviews.md

## What is Healthy Blue?

Meet Healthy Blue, powered by Sydney – a simple, intuitive and more personalized way to get information about your health plan.

Make it personal with information and features designed around you:

•	Sign in easily and securely with Touch ID/Face ID.
•	Have your member ID card with you always.
•	Get important information about your benefits and claims.
•	Find programs that interest you and build an action plan to meet your health goals.
•	Search for free and low-cost community resources.
•	Explore wellness resources.
•	Sync your fitness devices.
•	Keep it simple and find help for your healthcare questions.
•	Check your symptoms with our symptom checker.
•	Find a doctor, hospital, pharmacy or specialist in your plan.
•	Ask questions in real time through an interactive chat.
•	Call a registered nurse (RN) to talk in private about your health anytime, day or night.
•.     Connect with other health apps such as Apple Health.

Ready to get started? Add Healthy Blue to your mobile device today.

Healthy Blue, powered by Sydney, is offered through an arrangement with CareMarket Inc. Some capabilities may not be available with all health plans.

## Key features

- Digital member ID card
- Benefit and claims information
- Symptom checker
- Find doctors and specialists
- Connect with registered nurses
- Sync fitness devices

## What do users think of Healthy Blue?

Overall sentiment: negative

**Pros**

- 👍 Helpful for setting up appointments
- 👍 Good app for health management

**Cons**

- 🐛 Frequent login issues
- 🐛 Features not working as expected
- 🐛 Compatibility problems with devices

**Commonly reported bugs**

- Cannot access key features
- Login failures and errors
- Incompatibility with certain devices

**Most requested features**

- Improve app stability and reliability
- Fix login and access issues

## Recent user reviews (10 of 16)

All indexed reviews: https://appshunter.io/ios/app/healthy-blue/id1330702615/reviews.md

### 1/5 — Garbage App

*2023-06-22*

FOR YEARS PEOPLE CANT ACCESS THE APP!  There is no excuse either fix your own app or remove it from the App Store. Why even have an app if you can’t even login from the app!!!! Your better off using the website although it has its own problems aswell

### 5/5 — Healthy Blue fan🤔🤔

*2023-06-02*

Love Healthy Blue,and everything it stands for.They are definitely for the people,and got our best interest at hear. I’ve got nothing but constant support.all you have to is ask.and the customer support team is very passionate and patient with the people!!GO HEALTHY BLUE👍

**Developer response:** Hello, thank you for taking the time to share your feedback with us. If you have any questions or want to share additional feedback with us please email us at dl-app-support@healthybluela.com. Thank you.

### 1/5 — Features doesn't work

*2023-03-27*

The app and the website is trash. Everything I click on just says "can't access" it's been this way for months. Can't access the Benefits Hub or Health Screener!

**Developer response:** Hello, thank you for taking the time to share your feedback with us. If you have any questions or want to share additional feedback with us please email us at dl-app-support@healthybluela.com. Thank you.

### 1/5 — No response

*2023-03-16*

I read through the reviews here and tried to email the customer service and when I input the email it does not exist. I’m trying to sign in etc everything/create an account and it doesn’t do anything

**Developer response:** Hello, thank you for taking the time to share your feedback with us. If you have any questions or want to share additional feedback with us please email us at dl-app-support@healthybluela.com. Thank you.

### 1/5 — tech debt

*2023-02-07, version 8.1.3*

the overly agressive tracking logic applied in this app makes sure it only works on devices it can track and refuses access for all other devices. This renders the app my company is asking me to download useless.

### 5/5 — Healthy Blue

*2023-02-06, version 8.1.3*

Good app to use set up dentist appointments and a regular doctor check!

**Developer response:** Hello, thank you for taking the time to share your feedback with us. If you have any questions or want to share additional feedback with us please email us at dl-app-support@healthybluela.com. Thank you.

### 5/5 — Errors

*2022-11-06, version 8.1.3*

I keep getting errors when signing in.

**Developer response:** Hello, thank you for taking the time to share your feedback with us. If you have any questions or want to share additional feedback with us please email us at dl-app-support@healthybluela.com. Thank you.

### 1/5 — something is wrong try again

*2022-08-26, version 8.1.2*

it is always saying something is wrong please try again. 
I got this all the time. I do not know what is going on there. I removed the app and install it but oserved samething. I also updated the app. nothing works.

**Developer response:** Hello, thank you for taking the time to share your feedback with us.  If you have any questions or want to share additional feedback with us please email us at dl-app-support@healthybluela.com. Thank you.

### 5/5 — Healthy blue

*2022-06-15, version 8.1.1*

I love this app it’s very helpful

**Developer response:** Hello, thank you for taking the time to share your feedback with us. We're always happy to see that a Member is having a positive experience. If you have any questions or want to share additional feedback with us please email us at dl-app-support@healthybluela.com. Thank you.

### 5/5 — Will not let me log in

*2022-04-08, version 8.1.1*

I have tried to log in 3 to 4 times with my username and password on the app and online and it keeps telling me that the username and password can’t be found will be locked after 6 tries to protect important information. Did Healthy Blue get a brand new app or is the Healthy Blue app under a new server and name? I was able to log in the net day, I had to call the insurance company. Thank you for responding to my review!

**Developer response:** Hello, sorry to hear you were having issues with logging in. We are here to help! Please email us at dl-app-support@healthybluela.comwith a detailed description of the issue you're experiencing so that we can investigate and find a solution. Thank you.

## Frequently asked questions about Healthy Blue

### What does the Healthy Blue app do?

The Healthy Blue app provides a personalized way to access information about your health plan. You can view your member ID card, get details on benefits and claims, find healthcare providers, and utilize tools like a symptom checker.

### What are the key features of Healthy Blue?

Key features include a digital member ID card, access to benefit and claims information, a symptom checker, the ability to find doctors and specialists, direct chat with support, and the option to speak with a registered nurse.

### Is Healthy Blue free to use?

Based on the provided information, the app is offered for free. There are no mentions of subscription fees or in-app purchases for core functionalities.

### What kind of health resources can I find?

You can find information about your benefits, search for community resources, explore wellness resources, and locate doctors, hospitals, pharmacies, or specialists within your plan. The app also offers a symptom checker and direct access to registered nurses.

### Can I connect Healthy Blue with other health apps?

Yes, the app allows you to connect with other health apps, such as Apple Health, and sync your fitness devices to integrate your health data.

## Version history (last 1 release)

### 8.1.3 — 2022-09-28

[+] Improvements in overall stability of the app

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## More apps by Elevance Health, Inc

- [Anthem Medicaid](https://appshunter.io/ios/app/anthem-medicaid/id1220991007)
- [Empire HealthPlus](https://appshunter.io/ios/app/empire-healthplus/id1414438040)
- [Simply Healthcare](https://appshunter.io/ios/app/simply-healthcare/id1440476896)
- [Clear Health Alliance](https://appshunter.io/ios/app/clear-health-alliance/id1440620880)
- [Elevance Health Travel](https://appshunter.io/ios/app/elevance-health-travel/id1453891196)

All apps by Elevance Health, Inc: https://appshunter.io/developer/589441256

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-06-10.*