# Healthy Blue — user reviews > 16 indexed App Store user reviews of Healthy Blue by Elevance Health, Inc, rated 4.90/5 from 3,897 ratings. - Source: https://appshunter.io/ios/app/healthy-blue/id1330702615/reviews - App overview in markdown: https://appshunter.io/ios/app/healthy-blue/id1330702615.md - Rating breakdown: 5★ 3,587 · 4★ 215 · 3★ 62 · 2★ 12 · 1★ 21 ## What do users think of Healthy Blue? Overall sentiment: negative **Pros** - 👍 Helpful for setting up appointments - 👍 Good app for health management **Cons** - 🐛 Frequent login issues - 🐛 Features not working as expected - 🐛 Compatibility problems with devices **Commonly reported bugs** - Cannot access key features - Login failures and errors - Incompatibility with certain devices **Most requested features** - Improve app stability and reliability - Fix login and access issues ## Most critical reviews (10 lowest-rated) ### 1/5 — Garbage App *2023-06-22* FOR YEARS PEOPLE CANT ACCESS THE APP! There is no excuse either fix your own app or remove it from the App Store. Why even have an app if you can’t even login from the app!!!! Your better off using the website although it has its own problems aswell ### 1/5 — Features doesn't work *2023-03-27* The app and the website is trash. Everything I click on just says "can't access" it's been this way for months. Can't access the Benefits Hub or Health Screener! **Developer response:** Hello, thank you for taking the time to share your feedback with us. If you have any questions or want to share additional feedback with us please email us at dl-app-support@healthybluela.com. Thank you. ### 1/5 — No response *2023-03-16* I read through the reviews here and tried to email the customer service and when I input the email it does not exist. I’m trying to sign in etc everything/create an account and it doesn’t do anything **Developer response:** Hello, thank you for taking the time to share your feedback with us. If you have any questions or want to share additional feedback with us please email us at dl-app-support@healthybluela.com. Thank you. ### 1/5 — tech debt *2023-02-07, version 8.1.3* the overly agressive tracking logic applied in this app makes sure it only works on devices it can track and refuses access for all other devices. This renders the app my company is asking me to download useless. ### 1/5 — something is wrong try again *2022-08-26, version 8.1.2* it is always saying something is wrong please try again. I got this all the time. I do not know what is going on there. I removed the app and install it but oserved samething. I also updated the app. nothing works. **Developer response:** Hello, thank you for taking the time to share your feedback with us. If you have any questions or want to share additional feedback with us please email us at dl-app-support@healthybluela.com. Thank you. ### 1/5 — Help yesterday *2022-03-11, version 8.0.2* Everyone who helped me yesterday was awesome. Please tell them that. I never got any surveys or I would have filled it out. **Developer response:** Hello, thank you for taking the time to share your feedback with us. We're always happy to see that a Member is having a positive experience. If you have any questions or want to share additional feedback with us please email us at dl-app-support@healthybluela.com. Thank you. ### 1/5 — Irritated *2021-12-30, version 8.0.1* Can’t even open the app. ### 1/5 — I get a nasty "Jailbroken" message when trying to run on M1 MBP *2021-07-06, version 7.2.1* The newest mac book pro M1 allows apps to run on it. However, the developer has control over what apps are allowed to be downloaded to this OS. Healthy Blue is allowed to be downloaded on the M1 MBP. However, upon launching the app, the user sees: "We're sorry, but Healthy Blue is not allowed to run on jailbroken iPhones". LOL that message is triggered by some logic that sees the Apple M1 MBP as a jailbroken iPhone. The developer needs to address this issue. ### 3/5 — Not compatible with iPad *2021-03-27, version 7.1.0* Not a good design for iPad ### 5/5 — Healthy Blue fan🤔🤔 *2023-06-02* Love Healthy Blue,and everything it stands for.They are definitely for the people,and got our best interest at hear. I’ve got nothing but constant support.all you have to is ask.and the customer support team is very passionate and patient with the people!!GO HEALTHY BLUE👍 **Developer response:** Hello, thank you for taking the time to share your feedback with us. If you have any questions or want to share additional feedback with us please email us at dl-app-support@healthybluela.com. Thank you. ## Most praised reviews (6 highest-rated) ### 5/5 — Healthy Blue *2023-02-06, version 8.1.3* Good app to use set up dentist appointments and a regular doctor check! **Developer response:** Hello, thank you for taking the time to share your feedback with us. If you have any questions or want to share additional feedback with us please email us at dl-app-support@healthybluela.com. Thank you. ### 5/5 — Errors *2022-11-06, version 8.1.3* I keep getting errors when signing in. **Developer response:** Hello, thank you for taking the time to share your feedback with us. If you have any questions or want to share additional feedback with us please email us at dl-app-support@healthybluela.com. Thank you. ### 5/5 — Healthy blue *2022-06-15, version 8.1.1* I love this app it’s very helpful **Developer response:** Hello, thank you for taking the time to share your feedback with us. We're always happy to see that a Member is having a positive experience. If you have any questions or want to share additional feedback with us please email us at dl-app-support@healthybluela.com. Thank you. ### 5/5 — Will not let me log in *2022-04-08, version 8.1.1* I have tried to log in 3 to 4 times with my username and password on the app and online and it keeps telling me that the username and password can’t be found will be locked after 6 tries to protect important information. Did Healthy Blue get a brand new app or is the Healthy Blue app under a new server and name? I was able to log in the net day, I had to call the insurance company. Thank you for responding to my review! **Developer response:** Hello, sorry to hear you were having issues with logging in. We are here to help! Please email us at dl-app-support@healthybluela.comwith a detailed description of the issue you're experiencing so that we can investigate and find a solution. Thank you. ### 5/5 — Frustrating *2022-01-19, version 8.0.1* Won’t let me sign in using my thumb although I selected that option. **Developer response:** Hello, sorry to hear you were having issues with biometric login. We are here to help! Please email us at dl-app-support@healthybluela.comwith a detailed description of the issue you're experiencing so that we can investigate and find a solution. Thank you. ### 5/5 — On Track *2021-02-04, version 7.0.1* Easy access to all my needs to stay healthy. Thank you developers for a great tool to keep me on track with my health. --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-06-10.*