# hear.com HORIZON — My app for better hearing

> Smartphone control and streaming for hear.com HORIZON hearing aids. (iPhone/iPad app by Sivantos Pte. Ltd..)

- Source: https://appshunter.io/ios/app/hearcom-horizon/id1489152822 (this page in markdown: same URL + `.md`)
- Developer: [Sivantos Pte. Ltd.](https://appshunter.io/developer/998867980)
- Category: Medical, Health & Fitness
- Price: Free
- Rating: 4.30/5 from 2,407 App Store ratings · 86 written reviews indexed
- Age rating: 17+
- Requires: iOS 15.0 · 202 MB
- Languages: Korean, Greek, Dutch, Danish, German (Germany), Latvian, Russian, Romanian, Lithuanian, Vietnamese and 23 more
- Released: 2021-11-25
- Data updated: 2026-08-30
- Monetization: free
- User reviews in markdown: https://appshunter.io/ios/app/hearcom-horizon/id1489152822/reviews.md

## What is hear.com HORIZON?

Disclaimer:This app is intended for download and use by individuals aged 18 years and above only. The information provided through this app is for general informational purposes and is not intended to replace professional medical advice, diagnosis, or treatment. Users should consult a qualified Healthcare Professional (HCP)for any medical questions, concerns, or assistance.

The indispensable app for all hear.com HORIZON hearing aid wearers. The hear.com HORIZON app allows you to discreetly control the pioneering hearing system from hear.com in complete comfort via your smartphone. Transfer multimedia content such as music or phone calls directly to the hearing aid, set different amplification programs and activate innovative functions such as SPEECH FOCUS, PANORAMA EFFECT and the world first MY MODE functionality. Thanks to the simple, intuitive user interface, you'll be able to use it right from the start.

Remote Control
Control all functions and settings of your hear.com horizon hearing aid from the smartphone screen:
•	Volume
•	Hearing programs
•	Tonal balance
•	SPEECH FOCUS for particularly clear speech understanding 
•	PANORAMA EFFECT for a unique 360° all-round listening experience
•	MY MODE with four new functions making each hearing situation perfect: MUSIC MODE, ACTIVE MODE, COMFORT MODE and RELAX MODE. 

Direct Streaming
Transfer multimedia content directly to the hearing aid via Bluetooth connection:
•	Music
•	Calls
•	TV sound
•	Audio books
•	Web content

Device information: 
•	Battery status
•	Warning message
•	Statistics on device usage 

The user guide for the app can be accessed from the app settings menu. Alternatively, you can download the user guide in electronic form from www.wsaud.com or order a printed version from the same address. The printed version will be made available to you free of charge within 7 working days.

Manufactured by
WSAUD A/S 
Nymøllevej 6
3540 Lynge
Denmark

UDI-DI (01)05714880113228

## Key features

- Remote control of hearing aid functions
- Volume and program adjustment
- Direct multimedia streaming via Bluetooth
- Speech Focus for clear understanding
- Panorama Effect for 360° listening
- MY MODE with specialized listening settings
- Battery status and device information

## What do users think of hear.com HORIZON?

Overall sentiment: neutral

**Pros**

- 👍 Easy to use app
- 🚀 Convenient remote control of hearing aids
- 💡 Useful features like speech focus and relax mode
- 🎉 Excellent sound quality and hearing experience

**Cons**

- 🐛 Frequent Bluetooth connectivity issues
- 🔧 Settings reset after charging or turning off
- 🔍 Limited customization options
- 🔇 Disappointing streaming and music performance

**Commonly reported bugs**

- App crashes and freezes frequently
- Bluetooth pairing and connection problems
- Inconsistent performance across different environments

**Most requested features**

- Add EQ settings and more audio customization
- Implement a 'find my hearing aids' feature
- Allow saving of custom settings profiles
- Improve compatibility with newer iOS versions

## Recent user reviews (10 of 86)

All indexed reviews: https://appshunter.io/ios/app/hearcom-horizon/id1489152822/reviews.md

### 5/5 — Light weight gambler

*2026-08-19, version 2.8.0*

The hearing aids are great. Being able to control through my iPhone makes then even better.

### 5/5 — Thank you

*2026-08-19, version 2.8.0*

Tiera was very patient and  very good today with me

### 4/5 — Great size and function….almost

*2026-08-14, version 2.7.51*

These hearing aids are great for their size but they don’t have blue tooth capability. Not the biggest issue in the world (I have AirPods) but would’ve been nice to incorporate the ability to use them for calls as well.

### 1/5 — Awful

*2026-08-03, version 2.7.51*

The settings are minimal. The settings can’t be changed while listening to music or on a phone call. The App just stopped connecting to my devices and I had no way to change the settings.  I returned my hearing aids but the problem might be with the App.

### 1/5 — They take your money and run!!!

*2026-07-17, version 2.7.51*

I’ve had these hearing aids for 4+ years and their customer service/support is a JOKE!!!  I’ve tried calling and trying to get help, well let’s just say after an entire day of trying to contact them and not being able to I gave up.  I’ve left email messages to call me, good thing I wasn’t holding my breath!!!  

Whole bunch of $$$ down the drain and haven’t used these for years!!!!  Stay away!!!!

### 3/5 — Pretty good overall. But.

*2026-07-10, version 2.7.51*

The app works well, but there are a few annoyances. When I use the app it insists that I raise the volume on my iPhone so that it can communicate with the hearing aids using the speaker. I get that but there must be a way it can raise the volume programmatically when switching to the program and return the volume to the level it was at before it was raised wha. The program is pushed to the background. Also have an issue switching programs. It switches but when I return to the main screen it shows the previous program still active. It’s not, just an indicator issue.

### 2/5 — Poor customer service

*2026-07-03, version 2.7.51*

The charger they sent has a 1 year warranty but 6 months in it does not work and they will not answer calls  would be better to have replaceable batteries. Very disappointed

### 5/5 — No Comparison to Amplifiers!

*2026-06-28, version 2.7.51*

I wore amplifiers for two years before I was offered a reasonable price by hear.com.
When I got them I was amazed at the difference in quality. I truly love the Horizon hearing aids.
They pay for the audiologist visits for the first few months until everything is adjusted just right for me. I can’t imagine going back to the amplification  method to hear.

### 5/5 — Carbon copy

*2026-06-21, version 2.7.50*

The app and hearing aids are both the same as my prior Truhearing set,same manufacturer with different names😳

### 1/5 — Frustrating!!!

*2026-05-12, version 2.7.40*

Will not stay connected to Bluetooth and thus cannot control my hearing aids. Need significant improvement given the cost of these hearing aids. Useless if you can’t control them due to poor Bluetooth connectivity.

## Frequently asked questions about hear.com HORIZON

### What does the hear.com HORIZON app do?

The app allows users to discreetly control their hear.com HORIZON hearing aids via their smartphone. It enables adjustments to volume, hearing programs, and tonal balance, as well as activation of advanced features like SPEECH FOCUS and MY MODE.

### Can I stream audio directly to my hearing aids with this app?

Yes, the app supports direct streaming of multimedia content such as music, phone calls, TV sound, audiobooks, and web content directly to your hearing aid via a Bluetooth connection.

### Is the hear.com HORIZON app free to use?

Based on the provided information, the app is free to download and use. There are no mentions of in-app purchases or subscription fees for its core functionality.

### What are the key features of the hear.com HORIZON app?

Key features include remote control of all hearing aid settings, direct streaming of audio content, battery status monitoring, and access to innovative functions like SPEECH FOCUS, PANORAMA EFFECT, and MY MODE for customized listening experiences.

### How can I get help or a user guide for the app?

A user guide is accessible from the app's settings menu. You can also download an electronic version from www.wsaud.com or order a free printed version from the same website, which will be delivered within 7 working days.

## Version history (last 5 releases)

### 2.8.0 — 2026-08-19

• Platform improvements for better performance and future compatibility.
• Bug fixes and stability improvements.

### 2.7.51 — 2026-06-23

• Updated Slovenian translations for improved localization.

### 2.7.50 — 2026-06-10

• Bug fixes and performance enhancements
• Improved app stability
• Added support for Slovenian language

### 2.7.40 — 2026-03-31

Performance Improvements and Bug Fixes.

### 2.7.32 — 2026-01-21

Bug fixes and improvements

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All apps by Sivantos Pte. Ltd.: https://appshunter.io/developer/998867980

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-30.*
