# Hearst Castle — user reviews > 56 indexed App Store user reviews of Hearst Castle by Guidekick, Inc., rated 4.42/5 from 72 ratings. - Source: https://appshunter.io/ios/app/hearst-castle/id731190836/reviews - App overview in markdown: https://appshunter.io/ios/app/hearst-castle/id731190836.md - Rating breakdown: 5★ 58 · 4★ 3 · 3★ 3 · 2★ 2 · 1★ 7 ## Newest reviews (14 of 56) ### 5/5 — Very Cool *2017-11-25* I usually don’t write reviews since lots of apps (free ones at least) can be tried out without any “strings attached”. However, this app is just plain cool. It’s so easy to see where you are in relation to the tour you’re on and orient yourself to the castle. It runs flawlessly and smoothly and has amazing detail. Hearst Castle is a pretty cool place. Too bad WR Hearst was such a piece of trash. ### 5/5 — Easy to use! *2017-10-24* This app was easy to download, easy to use & easy to follow. Love how it gives you a narrative of what you’re looking at. Thanks! ### 5/5 — WOW *2017-09-27* Love the interactive map and the 360 view. Hearst Castle is an awesome place and this app really enhances the experience. I used the app before the tour to do a little background and then revisited it again when I was done. Keep adding and making it even more informative! ### 5/5 — What a Delight! *2017-07-22* Glad to see this is kept up to date. The photographs and written/ spoken text are works of art in their own right. Well done, all! ### 5/5 — About time *2017-06-04* This is a great app. Works really well on the mountain at Hearst, not as well away from it. ### 5/5 — Hearst Castle in a new way *2015-10-27, version 2.0* Can't rave about this app enough. I tell all my friends to use it on their visit to Hearst to get a behind the scenes look at the castle. I also loved that I could use it on my own time! And it was so easy to use. ### 5/5 — Pinnacle of App Design *2015-06-29, version 2.0* This companion app for visiting Hearst Castle is an absolute MUST for anyone touring the grounds. The app is extremely easy to use, intuitive, accurately detects location, and is elegantly beautiful in its design. I cannot say enough good things about this FREE app. I wish it worked for the entire world. ### 5/5 — Unbelievable *2015-06-06, version 2.0* Used on Hearst castle visit, I've never seen anything like it before. Spent over an hour exploring with it. Beautiful. ### 5/5 — Good Tour Companion *2015-06-04, version 2.0* Went to Hearst Castle and got so much more out of my trip because of this App. ### 5/5 — Informative app *2015-02-10, version 1.2.1* I highly recommend this app, it made my trip worthwhile and I saved money on a guidebook! loved the music option made it very enjoyable! ### 5/5 — Interesting overview *2015-02-01* Great app about the Hearst Castle even if you're not there. Would love to visit there if I can someday. The functionality when you are there would be a great tool to enhance your visit. ### 5/5 — Informative and useful *2014-11-29, version 1.2.1* Well designed app and informative. Download before you go up the hill as the connection is rather slow up there. ### 5/5 — Fantastic *2014-11-24, version 1.2.1* Lots of great information with pretty accurate GPS flagging of key spots. ### 5/5 — My Hearst visit *2014-10-13, version 1.2.1* This was an an amazing tour visit. ## Most critical reviews (10 lowest-rated) ### 1/5 — Keeps crashing *2023-12-29* Unable to use the app at all, every time it found my location within Hearst Castle…it would crash ### 1/5 — Unusable *2019-05-24* This app is basically unusable. At the Hearst Castle itself, cell reception is kind of poor and there are too many people trying to access the Internet at once, so it’s hard to download anything. Every time I open the app it goes to “Checking for New Content” and eventually gets an error with the only option on the error message being to “Try Again”. How about an option to not check for new content all the time or at least function with original content when new content download fails? ### 1/5 — Broken *2018-06-26* So disappointed Would not load no matter how many times I tried ### 1/5 — Crashes *2016-07-07, version 2.0.2* I'm here at the castle right now and the app opens, says it's loading the map, then crashes. iPhone 6, 64GB. ### 2/5 — DURING/POST-COVID July 2022 *2022-07-18* You can no longer freely explore the grounds of Hearst Castle so the app is pointless. You must remain with your tour group so you’re only seeing things that are included in your tour. Don’t waste your time, data, storage or battery usage as you’ll just delete it after realizing you can’t use it. lol good luck! ### 2/5 — Update Fail *2014-03-25, version 1.2.1* The Hearst Castle app previously worked well on both my iPhone and on my iPad Mini. The larger images as seen on the iPad Mini were good and were easier on the eye. With the recent update, the app loaded fine on the iPhone but would not install on the iPad, giving a message that it was not compatible with the iPad. I deleted the app on the iPad and attempted a clean install. Now, with the same message, the app refuses to install on the iPad Mini even though the previous version had loaded and had worked fine. Please provide a corrected update so that, at least, I can get back to where things were before the recent update. ### 4/5 — Download before you visit *2014-12-30, version 1.2.1* A nice complement to the tours. Download in advance as cell is spotty on site ### 5/5 — Ignore the usual complainers *2019-08-31* This app is terrific, like almost everyone on here has expressed. For those complaining about poor reception, etc...it's not the app, its your phone, carrier, and lack of phone settings knowledge. I can tell by the complaints that it's one or all the reasons above. The app has almost 5 stars for a reason, its easy to use, and definitely a must for receiving their latest travel and ticket information. Ignore the handful of people that shouldn't have phones if they don't know how to use them. ### 5/5 — Easy to use and beautiful *2019-05-24* I love the interface, the layout, and the overall functionality. The castle was nice, but the app is what made the visit AWESOME ### 5/5 — Amazing and very elegant *2019-03-01* We loved it so much and it was a great experience for my daughter who is 15 to my mom who is 75 it was very peaceful and unforgettable. ## Most praised reviews (7 highest-rated) ### 5/5 — Thank you! *2018-11-17* Love it ❤️!!! This app is a great tool! I’ve been to the castle and looking forward to a future visit; perhaps the Twilight Tour. This app is going to be an extra companion 😀...lol ### 5/5 — shankar *2018-10-08* really interesting and informative. history being kept alive by dedicated enthusiasts ### 5/5 — Love the Zebras:)also the castle is so amazing love to live in iti dream on *2018-09-18, version 2.0.3* Mr. Hearst had such vision I often wonder if he had lived longer for another 10years what he had in mind as he has already done so much ! I don’t judge people as it’s not my place to can only see what they did and must say he had a deep love of many animals and so amazing how those well he got along with the animals his guests were terrified of them and he was so at ease with them don’t know if they mention that they should as he used the land for them oh do hope they have people milking the cows twice a day too.The gardens are lovely and same for fruit trees hope fruit is used wisely. He was a once in lifetime person building that castle won’t see one like it ever again! Thank You for this app am handicapped now can’t visit anymore now is only way brings so many happy memories back. Toini Osmus Moore ### 5/5 — Good info *2018-05-23* Great site ### 5/5 — Amazing app for a tour of the Hearst Castle *2018-04-14* Now it’s rare that I wright a review on a app so take my word that this is app is one of a kind. Super easy to use and very informative. I plan on visiting Hearst Castle soon! ### 5/5 — Great app but bad location services inside house *2018-02-19* Great app but bad location services inside house ### 5/5 — It’s a free app *2018-01-01* It’s a good app, it tells you what you need to now, there for your not lost & if you get lost, you will find we’re you are very quick... Further more, it gives you information about the section you are standing by, GET IT. --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-06-25.*