# Hearth: AI Guest Messaging — user reviews

> 1 indexed App Store user reviews of Hearth by Symphia LLC, rated 5.00/5 from 2 ratings.

- Source: https://appshunter.io/ios/app/hearth-ai-guest-messaging/id6796202866/reviews
- App overview in markdown: https://appshunter.io/ios/app/hearth-ai-guest-messaging/id6796202866.md
- Rating breakdown: 5★ 2 · 4★ 0 · 3★ 0 · 2★ 0 · 1★ 0

## Is Hearth safe?

Not enough ratings yet to assess Hearth.

## Is Hearth legit?

Hearth: AI Guest Messaging appears legitimate, with a few gaps. The AppsHunter Legitimacy Score for Hearth is 65 out of 100 points across 7 verification signals from App Store and developer data.

## Most critical reviews (1 lowest-rated)

### 5/5 — So impressed we’re rolling it out everywhere

*2026-09-15*

We’ve been incredibly impressed with Hearth. We’re using it for guest messaging at our hotels, and the experience has been remarkably smooth. Guests are getting prompt, thoughtful responses, and what has surprised us most is how well Hearth understands intent and context — in many cases, the answers are more complete and helpful than what we were previously able to provide manually.

We were already using Symphia’s AI voice agent and had a great experience with it, so adding Hearth felt like a natural next step. The combination has been a game changer for how we communicate with guests across both voice and messaging.

The results have been so strong that we’re now rolling Hearth out across our entire hotel portfolio. Highly recommend it to any hospitality operator looking to improve response times, consistency, and the overall guest experience. An absolute game changer for hospitality.

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-11-06.*