# Heartland Express - Driver App — user reviews

> 22 indexed App Store user reviews of Heartland Express by Heartland Express Inc, rated 4.70/5 from 1,173 ratings.

- Source: https://appshunter.io/ios/app/heartland-express-driver-app/id1290235524/reviews
- App overview in markdown: https://appshunter.io/ios/app/heartland-express-driver-app/id1290235524.md
- Rating breakdown: 5★ 999 · 4★ 103 · 3★ 39 · 2★ 8 · 1★ 24

## What do users think of Heartland Express?

Overall sentiment: positive

**Pros**

- 👍 Easy to use
- 🚀 Intuitive and functional
- 🚀 Helpful for drivers
- 👍 User-friendly interface
- 👍 Convenient for managing work tasks

**Cons**

- 🔒 Concerns about privacy and tracking
- 🔋 High battery drain
- 🐛 Occasional crashes and glitches

**Commonly reported bugs**

- Crashes when loading
- Locking down when moving

**Most requested features**

- Truck routing GPS integration
- Drop/hook macro by load and trailer numbers
- Proper relay macro with load and trailer numbers
- Speed limit setting at 10 mph for safer mobile use

## Newest reviews (5 of 22)

### 5/5 — Not bad

*2019-10-31, version 4.0.3*

Thanks for the app

### 5/5 — App is great

*2019-10-18, version 4.0.3*

Use it for accepting load and scanning them.  Is easy and quick.  Comes in real handy while on home time. Able to communicate with DM and see all current company communications. Knowing what to expect when I get back to work is a big plus.

### 5/5 — Like the app

*2019-06-16, version 4.0.3*

The app works most of the time... which is the only problem I have. I love everything else on the app, get to view your pay before you get the email but it has to be after 10am est. View your insurance and all

### 5/5 — Nice tool

*2018-10-16, version 3.8.1*

Though this app needs improvement, I think it is an awesome tool in this modern age

### 5/5 — Super easy to use

*2018-04-27, version 3.6.0*

The trucking industry is usually pretty far behind when it comes to technology. This app is easy to navigate, fast, and has so much info for the day to day. 

No more printed files in binders!!

## Most critical reviews (10 lowest-rated)

### 1/5 — Nosey

*2021-03-29, version 4.1.10*

Like another driver said in an earlier review. You don’t need to track me when I’m not on the clock or not using the app. You don’t pay for this phone service . And it is horrible on battery

### 1/5 — Nosy people sheesh

*2020-11-24, version 4.1.10*

My only complaint is the continuous demand for tracking.   You can’t just set it to when using the app or never the drain on my phones  battery is horrendous.   Heartland doesn’t need to know where I am every second of my life.  It’s an invasion into my life and a reason not to use the app at all.

### 1/5 — Location

*2020-01-15, version 4.1.10*

No more user friendly than the peoplenet now that it locks down when moving.

### 1/5 — Unhappy

*2019-11-26, version 4.0.3*

This app is very invasive. I have read everything on their policy’s and they basically can access everything about you . It is a unsafe app and I’m extremely disappointed.

### 1/5 — Needs to be fixed

*2019-06-24, version 4.0.3*

Terrible app keeps crashing loading

### 4/5 — Drop/hook macro

*2019-10-10, version 4.0.3*

We need a proper drop hook macro by load number AND trailer numbers.   We also need a proper relay macro with load number AND trailer numbers.

### 4/5 — Efficiency for mobile use

*2019-06-12, version 4.0.3*

Speed limit (for restricted use) should be set at 10 mph, purely for the sake of reading time sensitive information.  It’s more dangerous to egress and ingress a public roadway as is currently necessary via the frequency of mobile app use.  The Probability Ratio for traffic collisions is much higher (i.e. lane changing, exiting and entering roadways, merging with traffic) as is governed by the current speed restrictions placed on the mobile app, for functioning. 5 mph is too slow for disabling.
10 mph would be sufficient.

### 5/5 — Great app

*2025-09-11, version 6.5.2*

One of the best one stop shop apps I’ve seen for drivers and this is as someone who has worked for other mega carriers who have incredibly clunky apps. Hardly any glitches, just so easy to use and extremely intuitive. An absolute tool of necessity for the fleet

### 5/5 — Driver

*2025-05-09, version 6.5.2*

Working now but I’ll do later

### 5/5 — Great

*2024-07-30, version 4.1.10*

Beneficial because you can look at everything from loads to pay stub

## Most praised reviews (7 highest-rated)

### 5/5 — Very good app

*2023-06-26, version 4.1.10*

The app is very easy to use, and very easy to understand.

### 5/5 — Simple

*2022-12-09, version 4.1.10*

Wonderful app. Easy to use

### 5/5 — Mobile App

*2022-07-13, version 4.1.10*

User friendly!

### 5/5 — 500 Review !

*2020-10-22, version 4.1.10*

Love App !
Functional 
User friendly 
No issues ever 

This app makes communicating with dispatch a breeze ! Great Job !

### 5/5 — Very useful appp

*2020-10-14, version 4.1.10*

Amazing app ,,u can do a lot stuff..but It will be even greater if they include a truck routing gps....🤔

### 5/5 — 5 Star App

*2020-09-17, version 4.1.10*

Very convenient app, thank you

### 5/5 — Happy camper

*2020-05-13, version 4.1.10*

People are always ready to help you .A gentleman named Jim Smith. Any time I call . He’s always willing to help me .Good equipment
Local work.Its been good so far 👍Johnny Aztec

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-09-07.*
