# Heartland Guest App

> Restaurant loyalty, payment, and ordering app with rewards and discovery. (iPhone/iPad app by Heartland Payment Systems, Inc..)

- Source: https://appshunter.io/ios/app/heartland-guest-app/id1453231181 (this page in markdown: same URL + `.md`)
- Developer: [Heartland Payment Systems, Inc.](https://appshunter.io/developer/483295484)
- Category: Lifestyle, Shopping
- Price: Free
- Rating: 1.77/5 from 898 App Store ratings · 169 written reviews indexed
- Age rating: 4+
- Requires: iOS 11.0 · 97 MB
- Languages: English, French, Spanish
- Released: 2019-03-11
- Data updated: 2026-08-20
- Monetization: free
- User reviews in markdown: https://appshunter.io/ios/app/heartland-guest-app/id1453231181/reviews.md

## What is Heartland Guest App?

Scan:
Heartland Guest allows you to scan a code on your guest receipt to earn loyalty points. All your points are managed in the app and automatically converted to rewards when spending levels are achieved. The more points you have the higher your reward level and the better your reward values. In participating restaurants, you can also scan a code to pay your tab directly from your phone. 

Pay your check:
When a guest is added to a ticket in a participating restaurant, the guest can pull their guest check at anytime during their meal and pay without the need to interact with the restaurant's wait staff. 

Order Ahead/Skip the Line:
In participating restaurants, Heartland Guest allows you to receive the entire restaurant menu, along with your personal order history so you can immediately order or re-order your favorite meal, exactly the way you like it, in a matter of seconds.

Explore:
Discover other participating restaurants in your area where you can scan to earn points. Integrated mapping and turn-by-turn directions guide you to your next meal. Heartland Guest is iBeacon enabled so restaurants can greet you when you arrive.

## Key features

- Scan receipts for loyalty points
- Automatic reward conversion
- Mobile tab payment
- Order ahead and skip the line
- Discover participating restaurants
- Integrated mapping and directions
- iBeacon enabled greetings

## What do users think of Heartland Guest App?

Overall sentiment: negative

**Pros**

- 🚀 Scan to pay
- 🚀 Contactless payments
- 🚀 Quick and efficient
- 👍 User-friendly

**Cons**

- 🐛 App doesn't work
- 🐛 Unable to create account
- 🐛 Payment issues
- 🐛 Unreliable QR code scanning
- 🔒 Cybersecurity concerns
- 💤 Complicated setup process
- 🙅‍♀️ Requires account creation to pay

**Commonly reported bugs**

- Unable to reset password
- Inconsistent email verification
- Crashes when entering profile info
- Fails to recognize valid accounts

**Most requested features**

- Guest checkout option
- Apple Pay integration
- Ability to view points balance
- Easier account management

## Recent user reviews (10 of 169)

All indexed reviews: https://appshunter.io/ios/app/heartland-guest-app/id1453231181/reviews.md

### 1/5 — "Invalid Code"

*2026-07-13, version 8.61*

The app asks you for all sorts of permissions and then can't scan the QR code on the receipt, making it useless.

### 1/5 — Worthless

*2026-07-12, version 8.61*

Forces you to register a CC instead of normal payment flows

### 1/5 — Waste of space and time

*2026-07-03, version 8.61*

The restaurant provides a receipt with a QR code that directs customers to download this app. After completing the setup process, I scanned the QR code only to receive an “Invalid Code, please try again” error message. The process was time-consuming and ultimately unsuccessful, resulting in a frustrating user experience. Avoid restaurants that use this app.

### 1/5 — Bad and broken

*2026-07-03, version 8.61*

I think this app wasn’t designed to take payments in restaurants but actually to make you feel stupid. I’m a software developer and this kind of thing makes me hate my whole industry.

Avoid this app at all costs. Pay your tab in blood or offer to wash dishes if you have to.

### 1/5 — App not working and cant get support

*2026-06-23, version 8.61*

I have been trying to set up the app. It asks for a phone number and says I will get a text with a code, but it never shows up, so I can't complete the setup. I tried calling in for support, but I get nowhere.

### 1/5 — Garbage

*2026-06-10, version 8.61*

I rarely write reviews! This app is Garbage. I filled in my info and it never worked. Restaurateurs…STOP USING THIS APP!!!

### 1/5 — Can’t wait to create an account

*2026-05-28, version 8.61*

Couldn’t pay my bill without an account so just used my CC

### 1/5 — Vibe coded?

*2026-05-17, version 8.61*

Flatly doesn’t work. Do better.

### 1/5 — Worst app in history of dining apps

*2026-05-16, version 8.61*

Doesn’t work. Won’t save payment info. Doesn’t actually use Apple Pay, despite saying so on my receipt. Doesn’t work with password managers. Doesn’t appear to like it if you try to copy/paste your info, so prepare to type. Just a garbage app.

### 1/5 — Awful

*2026-05-06, version 8.61*

App sucks. Doesn’t work right at all.

## Frequently asked questions about Heartland Guest App

### What does the Heartland Guest App do?

The app allows you to earn loyalty points by scanning your guest receipts at participating restaurants. You can also use it to pay your tab directly from your phone, order food ahead to skip the line, and discover new restaurants in your area.

### How do I earn rewards with the app?

You earn loyalty points by scanning your receipt. These points are managed within the app and automatically convert into rewards as you reach different spending levels. The more points you accumulate, the higher your reward level and the better the value of your rewards.

### Is the Heartland Guest App free to use?

Yes, the Heartland Guest App is free to download and use. There are no in-app purchases or advertisements mentioned in the description, indicating a completely free experience for users.

### Can I pay my restaurant bill using the app?

Yes, in participating restaurants, you can scan a code to pay your tab directly from your phone. This allows you to settle your bill without needing to interact with wait staff, offering a convenient payment option.

### How does the 'Order Ahead' feature work?

In participating restaurants, the app provides access to the full menu and your personal order history. This allows you to quickly re-order your favorite meals exactly as you like them, or place new orders in seconds, enabling you to skip the line when you arrive.

## Version history (last 5 releases)

### 8.61 — 2023-10-31

Security Update

### 8.36 — 2023-06-13

Bug fixes and improvements.

### 8.25 — 2023-04-04

Added the ability to apply taxes at a fixed/flat rate to ensure that due taxes are being charged and have proper tax reporting.

### 8.21 — 2023-03-16

Bug fixes

### 8.11 — 2023-01-24

- added new disclosures to the approval form to phone numbers for new users. These new disclosures are required to comply with various mobile carrier requirements for multi factor authentication.

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## More apps by Heartland Payment Systems, Inc.

- [HMP Retail](https://appshunter.io/ios/app/hmp-retail/id501765724)
- [HMP Restaurant](https://appshunter.io/ios/app/hmp-restaurant/id555357189)
- [Global Payments Retail](https://appshunter.io/ios/app/global-payments-retail/id692910164)
- [MealViewer To Go](https://appshunter.io/ios/app/mealviewer-to-go/id956629807)
- [MicroPayments GS](https://appshunter.io/ios/app/micropayments-gs/id1126477855)
- [Heartland Mobile Manager](https://appshunter.io/ios/app/heartland-mobile-manager/id1158126566)

All apps by Heartland Payment Systems, Inc.: https://appshunter.io/developer/483295484

## Related topics

[heartland](https://appshunter.io/ios/topics/heartland) · [heartland guest app](https://appshunter.io/ios/topics/heartland-guest-app) · [hartland guest](https://appshunter.io/ios/topics/hartland-guest) · [heartland mobile pay](https://appshunter.io/ios/topics/heartland-mobile-pay) · [ibeacon loc](https://appshunter.io/ios/topics/ibeacon-loc)

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-20.*