# Heat Magazine — user reviews > 31 indexed App Store user reviews of Heat Magazine by Bauer Media (Publishing), rated 4.90/5 from 15 ratings. - Source: https://appshunter.io/ios/app/heat-magazine/id669986585/reviews - App overview in markdown: https://appshunter.io/ios/app/heat-magazine/id669986585.md - Rating breakdown: 5★ 14 · 4★ 1 · 3★ 0 · 2★ 0 · 1★ 0 ## Newest reviews (11 of 31) ### 1/5 — Disappointed *2014-09-28* The old app was so much better. The new version is not user-friendly, it crashes constantly, and the new online version of the magazine is also much less user-friendly. Overall, this is a very disappointing update. ### 1/5 — Stick to paper *2014-06-25* Takes longer to download than to read Great magazine horrible app. Stick with old fashioned paper version!!!! ### 1/5 — Really disappointed *2014-05-25* Not pleased with this app. I paid for an issue and it's downloaded 2 % in 30 hours. would like my money back actually. ### 1/5 — Very Poor *2014-05-07* Worst app I have used. Bought the mag two days ago and still trying to download. Keeps hanging while processing. Won't be purchasing another. Shame, I have other magazines on my iPad that work very well. ### 1/5 — Mrs *2014-04-16, version 3.0.2* Waste of money! 2 issues not downloaded and heat do not reply when contacted! ### 1/5 — Issues will not download to iPad 1 *2014-01-24* I purchased the issues to read on my iPad but they will not download. I have downloaded to my iPhone 4 but it's not easy to read on a phone ### 1/5 — Utter utter rubbish *2013-12-05* Magazine doesn't download. The help page takes you to a site that says 'page not found' and their contact email takes several web pages to find and they don't reply. Sadly no zero star because this would get lots of them ### 2/5 — Full of bugs! *2013-11-20* I love the mag, but not impressed that the latest version doesn't appear to work when there's no wifi ... even when the mag has already been downloaded and opened ### 1/5 — Heat app *2013-11-04, version 1.0.1* What a waste of time. Issue is stuck on 44% download and can't so anything to reset. Signed up for trial issue, can't download or easily cancel. What a pain. Buy the magazine instead. ### 1/5 — Front Page Bug *2013-09-22, version 1.0.1* This has a bug when run in iOS7 which causes the front page to render in a negative using purple and green for some reason. Looks awful. ### 1/5 — Not downloading- iOS 7 *2013-09-20, version 1.0.1* Unable to download using the new iOS 7 software. ## Most critical reviews (10 lowest-rated) ### 1/5 — Rubbish *2023-01-18* Had a 3 month free subscription can’t get the app to load. Complete waste of time. **Developer response:** Hi, thank you for taking the time to leave your feedback. We regret that you have technical problems with the app. Our customer service would be happy to help you. To contact us, you may use the contact formular in the app or just send an email to: appsupport_uk@bauermedia.com Kind regards ### 1/5 — Awful app *2021-01-07* For anyone thinking of downloading this app, DON’T! It keeps going wrong. I have a subscription (which I will cancel!), and the app regularly ignores that and wants me to pay for issues. Emailing tech support is pointless, as you either do not get an answer, or they come back and try to send you elsewhere to get the problem solved, basically pushing the problem back to the customer. I’ve even been asked to contact Lloyd’s bank - why I have no idea as they have nothing to do with me. I’ve now spent the past few days emailing tech support and have had nothing back. Now I just want a refund from Bauer for the issues they fail to deliver to me. And they can’t even do that. The whole thing is utterly shambolic. Avoid like the plague. Shame, quite enjoyed the magazine, but we’re done I’m afraid. **Developer response:** Hi Nettan0395, thank you for taking the time to leave your feedback. We are really sorry that you have such problems with the app. Our customer support has been very busy lately, so I can only ask you to be patient. We really try to help our customers, but sometimes it takes some time to answer everyone. Kind regards ### 1/5 — Updated App 😡 *2017-08-02* New app closes spontaneously unable to read anything past page 3 ### 1/5 — Update!!! *2016-10-29* I updated the app and hasn't worked since. The office keep re-loading me on system.. then wait 14 hours and it still won't accept my details. Avoid. ### 1/5 — Horrible All Over *2015-10-02* This takes forever to load even when pausing, and coming back to read. The pages are out of alignment. It might as well be .pdf. Crashes randomly ### 1/5 — Urgh *2015-05-01, version 5.7* Terrible, cant even read the magazines without it closing abruptly ### 1/5 — Fail *2014-12-30, version 5.5* Problems with this app every single week. Complete waste of time. ### 1/5 — Useless *2014-11-18, version 5.2* Why isn't the new issue available straight away. It's Tuesday at 12 and I still can't download the new issue. Rubbish! ### 1/5 — Kept crashing!! *2014-10-12* I paid to download the latest edition for a long car journey. Got halfway through the mag, then it would crash when turning the pages, or sometimes halfway through reading the page! Very annoying - should have just bought the paper mag. It downloaded fine before setting off, so connection was not the problem. ### 1/5 — So useless *2014-09-28* This app is so inneficient. Closing randomly and never working properly. I should better buy the magazine straight from a proper shop ## Most praised reviews (10 highest-rated) ### 5/5 — Not impressed *2020-02-15* With a years subscription to this magazine, currently I have to email every week to ask for app support. The advice is always log out, remove the app, reload it, log back in and the current magazine should be available. It never is. Each week it takes 2 or 3 emails to get the magazine re-issued, usually just as another edition comes out.... bad app and poor support. ### 5/5 — love my uk tabloids *2019-01-07* I live in the us and I love being able to get my Uk tabloid fix! Very convenient. ### 5/5 — Love it *2018-04-30* Heat magazine picks me up when I’m down. What more could a person ask for whose after an easy read and a bit of a laugh. Keep coming back for more. ### 5/5 — Cheeper in shop *2015-11-10* Good mag use to much better and so many adds needs more gossip for prices you charge when. It first started you could read it a little early had much more goss this app had is day it's going ### 5/5 — FINALLY *2013-08-23* Woohoo waited so long for this to go digital and glad it finally has :D happy happy. ### 5/5 — Awesome *2013-08-21* It took them soooooo long to go digital but it's worth the wait. Works smoothly, saves money on the paper version (and kind to the environment of course) and best of all it's got interactive bits and video. Love it ! ### 3/5 — Still like it *2015-10-14* Change always takes a while to get used to & although I liked the old Heat layout, I still like the new one. Packed with gossip & pics - always a good read ### 3/5 — Convenient but not the same *2013-10-08, version 1.0.1* It's nice to have this for use on the go but the colours invert on about a third of the pages and totally ruin my enjoyment! I wonder what causes it? A fix would be very nice. ### 2/5 — Update is not good 😪 *2014-09-24* I switched to digital Heat as soon as it was available, so have been using for quite a long a time, and have generally been quite happy (although the one time I did have problems, there was absolutely no response to my e-mail queries ...). But what has happened with this update?! I view on an iPad mini so the new smaller pages definitely make a difference - and definitely not in a good way. And there seems to be significantly less clarity overall - to the point where the text is slightly blurred and you have to zoom to stop questioning your eyesight! (which is fine by the way). Change is usually good - but not in this case 😭😭 ### 2/5 — Needs work *2014-04-15* Love HEAT, bought a subscription and after one issue the app just crashes. Tried deleting and reloading same thing.... --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-24.*