# HeatGenie — user reviews

> 11 indexed App Store user reviews of HeatGenie by Wenzhou Bogu Intelligence Technology Co., Ltd., rated 3.00/5 from 2 ratings.

- Source: https://appshunter.io/ios/app/heatgenie/id6471930955/reviews
- App overview in markdown: https://appshunter.io/ios/app/heatgenie/id6471930955.md
- Rating breakdown: 5★ 1 · 4★ 0 · 3★ 0 · 2★ 0 · 1★ 1

## Most critical reviews (10 lowest-rated)

### 1/5 — Horrible app design

*2026-02-08*

Good layout but the reality of anyone who would have a need would want to be able to switch between 2-3 for use not just one heater.  Kind of a pain to half to scan a QR every time but guess that’s why week security in app to be broke by user.  Maybe someday a dev will think logically.

### 1/5 — Can’t connect

*2025-02-28, version 1.0.4*

As there is no customer support on the app. How do I connect my phone with the heater as it’s not working as the instructions say?

### 1/5 — Does not connect

*2025-02-17, version 1.0.4*

Scam

### 1/5 — Password locked

*2025-01-26, version 1.0.4*

How do we access the settings without a password? What is it?

### 1/5 — Password locked

*2024-12-22, version 1.0.4*

Settings are password locked. No password provided.

### 2/5 — Naja

*2025-03-31, version 1.0.4*

Macht gerade das nötigste. In Einstellung kommt man nicht rein, „Passwort Fehler“!

### 2/5 — App in his bones

*2024-12-29, version 1.0.4*

The support contact is NO existent. The webpage is none. To ask for help to developer company, because the app asks for a code to access the config of the machine and this code is NOT provided. Also there is a function in the machine that this app does NOT support that is the ST (start / stop function) being able to change the temperature and allowing the machine to start and stop, as a right auto mode should be working. Will update my comments when the devs improve this functionalities, reveal the config CODE, and improve a little the design of the app.

### 2/5 — Code of advanced settings?

*2024-06-24, version 1.0*

What its the code for config advanced settings?

### 3/5 — An sich in Ordnung

*2024-12-14, version 1.0.4*

Die App ist leicht zu bedienen und recht übersichtlich. Einige Knöpfe in den Einstellungen haben keine Funktionen hinterlegt, melden aber, wenn keine Bluetooth Verbindung erfolgt ist. Komme in meiner Standheizung via Passwort am Monitor rein, in der App wird mir jedes Mal „Passwort-Fehler“ angezeigt.  Bluetooth Reichweite recht eingeschränkt. W-lan-Anbindung wäre deutlich besser.

### 5/5 — Polar pal

*2025-03-26*

Works great

## Most praised reviews (1 highest-rated)

### 5/5 — Works great

*2025-02-10, version 1.0.4*

App does everything I need it to

---

*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-06-08.*