# Heathrow Express

> Fast booking and live train times for airport travel. (iPhone/iPad app by Heathrow Express.)

- Source: https://appshunter.io/ios/app/heathrow-express/id399209321 (this page in markdown: same URL + `.md`)
- Developer: [Heathrow Express](https://appshunter.io/developer/399209324)
- Category: Travel, Lifestyle
- Price: Free
- Rating: 4.80/5 from 6,837 App Store ratings · 279 written reviews indexed
- Age rating: 4+
- Requires: iOS 17.0 · 63 MB
- Languages: American English, French (France), German (Germany), Italian, European Spanish
- Released: 2011-01-18
- Data updated: 2026-08-27
- Monetization: free
- User reviews in markdown: https://appshunter.io/ios/app/heathrow-express/id399209321/reviews.md

## What is Heathrow Express?

The new improved Heathrow Express app has some great features and benefits to help make planning and booking your trip quick and easy.

Personalized experience – Create an account and login to activate all the features of the app. Including presenting your travel day information with your tickets along with live train times on your home screen. 

Quick booking – Need a ticket in a hurry? Book a ticket in seconds. Once you are logged in you will have the option to activate this new feature, allowing you to book at ticket on the day of travel in just a few clicks. 

Live train times – In addition to the scheduled times and service information, you will now be able to see live train times on the day you travel, making your trip planning even easier.

Accessing tickets – Your tickets can easily be accessed and managed in one place on the app, allowing you to view upcoming tickets for travel and manage past tickets. Plus, you can still add your Heathrow Express tickets to your mobile wallet. 

Manage your account – With all your details in one place, including payment options, personal details, language and currency settings it’s easy to create and manage your experience how you want it.

## Key features

- Personalized travel information
- Quick ticket booking
- Live train times
- Mobile ticket wallet integration
- Account management

## What do users think of Heathrow Express?

Overall sentiment: negative

**Pros**

- 🚀 Fast & efficient
- 👍 Easy to use
- 💡 Convenient for booking tickets
- 🚀 Saves time
- 👍 Intuitive interface
- 🚀 Seamless travel experience

**Cons**

- 🐛 App crashes frequently
- 🐛 Buggy and unreliable
- 🐛 Tickets not showing up in app
- 🐛 Payment issues
- 🐛 Login/account problems
- 🐛 Incorrect ticket information
- 🐛 Offline mode not working
- 🐛 Poor customer support

**Commonly reported bugs**

- App crashing on ticket viewing
- Incorrect ticket dates/directions
- Payment processing failures
- Account creation issues
- Ticket information not syncing properly

**Most requested features**

- Ability to add/manage tickets in app
- Improved ticket downloading/syncing
- More payment options
- Better account management features
- Live service updates and notifications

## Recent user reviews (10 of 279)

All indexed reviews: https://appshunter.io/ios/app/heathrow-express/id399209321/reviews.md

### 1/5 — Useless

*2026-08-18, version 4.16*

Bought two tix and they don’t show in the app. No support either.

### 1/5 — Assumptions

*2026-08-10, version 4.16*

I live in London so why does it assume my purchase is LHR to PAD??

### 4/5 — Add More Additional Currencies

*2026-07-25, version 4.16*

Please include more currencies like the Australian Dollar as the UK is a very popular destination for Australians

### 5/5 — Train

*2026-07-24, version 4.16*

Good speed

### 3/5 — Feedback

*2026-07-24, version 4.16*

Why do we pay for premier seating when that section gets very filled with non paying premier passengers and no conductor checks for tickets ????

### 5/5 — A breeze

*2026-07-22, version 4.16*

Extremely user friendly app

### 1/5 — App is very poor

*2026-07-21, version 4.15.1*

You cannot buy ticket day before and you have to wait two days for a refund. Please this is nonsense.

### 5/5 — Nic

*2026-07-13, version 4.15.1*

Good

### 3/5 — Fine

*2026-07-12, version 4.15.1*

Okay

### 1/5 — Stop asking for a review

*2026-07-02, version 4.15.1*

H

## Frequently asked questions about Heathrow Express

### What does the Heathrow Express app do?

The app helps you plan and book your journey on the Heathrow Express quickly and easily. It provides live train times, allows for fast ticket booking, and lets you manage your tickets and account all in one place.

### How can I book tickets quickly?

Once logged in, you can activate the quick booking feature. This allows you to book a ticket on the day of travel in just a few clicks, making it ideal for last-minute plans.

### Is the app free to use?

Yes, the app is free to download and use. The monetization model is free, meaning there are no upfront costs or in-app purchases required to access its core features.

### Can I access my tickets on my phone?

Yes, your tickets can be easily accessed and managed within the app. You can also add your Heathrow Express tickets to your mobile wallet for convenient access.

### What information can I manage in my account?

You can manage all your details in one place, including payment options, personal details, and language and currency settings. This allows you to create and manage your travel experience as you prefer.

## Version history (last 5 releases)

### 4.16 — 2026-07-21

Planning your trips just got smarter!
You can now seamlessly add your journeys to your favorite calendar app, helping you stay organized and never miss a step in your travels.

Stay on top of your tickets!
With new push notifications, you’ll receive timely reminders and updates about your tickets, so you’re always prepared and ready for your journey.

Improved performance and stability
We’ve resolved minor glitches and enhanced overall app stability for a smoother experience.

### 4.15.1 — 2026-06-02

Planning your trips just got smarter!
You can now seamlessly add your journeys to your favorite calendar app, helping you stay organized and never miss a step in your travels.

Stay on top of your tickets!
With new push notifications, you’ll receive timely reminders and updates about your tickets, so you’re always prepared and ready for your journey.

Improved performance and stability
We’ve resolved minor glitches and enhanced overall app stability for a smoother experience.

### 4.15 — 2026-04-09

Planning your trips just got smarter!
You can now seamlessly add your journeys to your favorite calendar app, helping you stay organized and never miss a step in your travels.

Stay on top of your tickets!
With new push notifications, you’ll receive timely reminders and updates about your tickets, so you’re always prepared and ready for your journey.

Improved performance and stability
We’ve resolved minor glitches and enhanced overall app stability for a smoother experience.

### 4.14.6 — 2026-01-30

Planning your trips just got smarter!
You can now seamlessly add your journeys to your favorite calendar app, helping you stay organized and never miss a step in your travels.

Stay on top of your tickets!
With new push notifications, you’ll receive timely reminders and updates about your tickets, so you’re always prepared and ready for your journey.

Improved performance and stability
We’ve resolved minor glitches and enhanced overall app stability for a smoother experience.

### 4.14.5 — 2026-01-21

Planning your trips just got smarter!
You can now seamlessly add your journeys to your favorite calendar app, helping you stay organized and never miss a step in your travels.

Stay on top of your tickets!
With new push notifications, you’ll receive timely reminders and updates about your tickets, so you’re always prepared and ready for your journey.

Improved performance and stability
We’ve resolved minor glitches and enhanced overall app stability for a smoother experience.

## Apps similar to Heathrow Express

| App | Rating | Price | Category |
| --- | --- | --- | --- |
| [Great Western Railway](https://appshunter.io/ios/app/great-western-railway/id470544879) | 4.6 (2,320) | Free | Travel |
| [National Rail](https://appshunter.io/ios/app/national-rail/id519094154) | 4.6 (74) | Free | Travel |
| [LNER \| Train Times & Tickets](https://appshunter.io/ios/app/lner-train-times-and-tickets/id1521840052) | 4.9 (52,285) | Free | Travel |
| [Eurostar: Train travel & Hotel](https://appshunter.io/ios/app/eurostar-train-travel-and-hotel/id453671246) | 4.9 (26,188) | Free | Travel |
| [LHR London Heathrow Airport](https://appshunter.io/ios/app/lhr-london-heathrow-airport/id427951859) | 4.7 (595) | Free | Travel |
| [South Western Railway](https://appshunter.io/ios/app/south-western-railway/id1104215511) | 4.7 (1,224) | Free | Travel |

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-27.*