# Heatmiser Neo — Multi Zone Smart Heating

> Remote multi-zone smart home heating control and energy monitoring. (iPhone/iPad app by Heatmiser UK.)

- Source: https://appshunter.io/ios/app/heatmiser-neo/id780465515 (this page in markdown: same URL + `.md`)
- Developer: [Heatmiser UK](https://appshunter.io/developer/461728954)
- Category: Utilities, Lifestyle
- Price: Free
- Rating: 3.92/5 from 252 App Store ratings · 334 written reviews indexed
- Age rating: 4+
- Requires: iOS 14.0 · 184 MB
- Languages: Dutch, English, French, German, Chinese
- Released: 2014-01-04
- Data updated: 2026-07-08
- Monetization: free
- User reviews in markdown: https://appshunter.io/ios/app/heatmiser-neo/id780465515/reviews.md

## What is Heatmiser Neo?

The Heatmiser neoApp is intended to be compatible with the Heatmiser neoHub, neoHub Mini, and neoStat WiFi. The devices that are included are the neoStat, neoStat Pro, neoStat Touch, neoStat WiFi, neoUltra, neoAir, neoStat-HC, and neoPlug. Collectively, they provide you with the most extensive method to manage your heating system and appliances from any location.

Flexible GeoLocation - With No Subscription
Our flexible Geo location system puts you in control. You don't need to switch the entire house heating off when you leave, you can decide on a room by room level what happens.  

Smart Profiles
With Neo Smart Profiles, you can create and store multiple Profiles in the neoHub ready for use later. Our new "Apply to" function lets you quickly assign the profile to any number of zones in your home. Programming your heating system has never been so simple.

Multi Location
Neo supports Multi Location, enabling you to quickly switch between any of your locations.

Hours Run
Hours run provides insights into energy consumption for maintaining ideal temperatures at home. Reveal heat source usage by day, week, month, or room (if zoned).
Hours Run provides you with information that you can use to see how much you have spent based on your gas or electricity rates. Compare from week to week to see how much more or less you have used. And, if you have multiple zones using more than one thermostat, optimise a room’s efficiency, be that insulation or temperature settings.

## Key features

- Multi-zone heating management
- Room-by-room temperature control
- Customizable smart heating profiles
- Geo-location based heating adjustments
- Energy consumption insights
- Multi-location support

## What do users think of Heatmiser Neo?

Overall sentiment: negative

**Pros**

- 🚀 Excellent remote control
- 🚀 Accurate temperature control
- 🚀 Flexible and customizable
- 🚀 Convenient mobile app
- 🚀 Reliable and stable system

**Cons**

- 🐛 App crashes frequently
- 🐛 Profiles and settings not saving
- 🐛 Thermostats going offline
- 🔋 Batteries draining quickly
- 👎 Unintuitive and confusing interface
- 👎 Poor customer support
- 👎 Unreliable system overall

**Commonly reported bugs**

- App login issues
- Incorrect temperature and time display
- Profiles not applying correctly
- Heating not responding to app commands

**Most requested features**

- Add dark mode option
- Improve app navigation and usability
- Provide better integration with smart home platforms
- Add more detailed heating history and analytics
- Allow easier profile and schedule management

## Recent user reviews (10 of 334)

All indexed reviews: https://appshunter.io/ios/app/heatmiser-neo/id780465515/reviews.md

### 2/5 — Plz fix

*2026-06-22, version 4.0.9*

Can’t save profiles or expand history anymore. Settings rarely save. I’m happy with the system but the app really needs to get fixed

### 5/5 — Too complicated

*2026-06-21, version 4.0.9*

Fabulous system if you have a degree in engineering !
Some of my qualified plumbers can’t deal with it

### 1/5 — Stay away

*2026-06-19, version 4.0.9*

The wireless thermostats provide constant issues. They have poor signal strength even with the boosters. The best technical advise I’ve received is to “use good batteries “ which is insulting considering the cost of the system.  Going direct to the manufacturer for support is a waste of time.  I’ve had my system for 7yrs and I’m replacing is as it’s cost me money in in needed boilers firing up.

### 1/5 — Wrong app version showing

*2026-06-19, version 4.0.9*

Conflicting App version numbers between App and Apple App Store. App version 5.0.8 and Apple App Store version 4.0.9. Not holding on to UK time setting/loosing the setting and reverting to “other”. Keeps loosing allocated ip address value, in about.

### 1/5 — Incorrect app version showing

*2026-06-13, version 4.0.9*

Please can the app version number be corrected

### 1/5 — Useless

*2026-06-10, version 4.0.9*

We had this control fitted 3 years ago and it’s unbelievably unreliable. I am an engineer so normally love tech stuff like this . However , I have spent literally days working on getting it set up only to find hours/ days/ weeks or months later , all the settings change, it doesn’t work, or comes on when not required .Ripping ot out soon for a different method !

### 1/5 — Not great

*2026-06-07, version 4.0.9*

Seems to have a mind of its own.

### 1/5 — Wrong app version showing

*2026-05-22, version 4.0.9*

Conflicting App version numbers between App and Apple App Store. App version 5.0.8 and Apple App Store version 4.0.9.

### 1/5 — Wrong app version showing

*2026-05-14, version 4.0.8*

The wrong version showing on app / AppStore. Ap shows version 5.0.7. AppStore shows 4.0.8. First reported discrepancy over 6 months ago

### 1/5 — The worst app ever

*2026-05-12, version 4.0.8*

Constant problems since we got it. Constantly changing every few months, stops working like it used to. Absolute rubbish, worst app ever.

## Frequently asked questions about Heatmiser Neo

### What does the Heatmiser Neo app do?

The Heatmiser Neo app allows you to remotely manage your home heating system. It is compatible with various Heatmiser neoHub and neoStat devices, enabling you to control heating zones, set schedules, and monitor energy usage from any location.

### What are the key features of the Heatmiser Neo app?

Key features include flexible GeoLocation for room-by-room control when you're away, Smart Profiles for creating and assigning heating schedules, Multi Location support to switch between different properties, and Hours Run for detailed energy consumption insights.

### Is there a subscription fee for using the Heatmiser Neo app?

No, the app offers flexible GeoLocation with no subscription required. You can manage your heating system and its features without ongoing costs.

### What devices are compatible with the Heatmiser Neo app?

The app is compatible with Heatmiser neoHub, neoHub Mini, neoStat WiFi, neoStat, neoStat Pro, neoStat Touch, neoStat WiFi, neoUltra, neoAir, neoStat-HC, and neoPlug devices.

### How can the app help save energy?

The 'Hours Run' feature provides insights into your energy consumption, allowing you to see heat source usage by day, week, month, or room. This information helps you understand spending based on gas or electricity rates and optimize room efficiency.

## Version history (last 5 releases)

### 4.0.9 — 2026-05-20

Profile fixes and improvements

### 4.0.8 — 2026-05-11

- Introducing device groups - Enabling users to create and manage device groups, and send commands to all devices within a group simultaneously.
- Bug-fixes & improvements.

### 4.0.7 — 2026-05-07

- Introducing device groups - Enabling users to create and manage device groups, and send commands to all devices within a group simultaneously.
- Bug-fixes & improvements.

### 4.0.6 — 2026-03-30

Profile creation now alerts when the timings are misaligned.
New neoFlo calibration feature - allows for remote calibration.
Fixed bug where standby mode for timeclocks was not displaying a frost icon,

### 4.0.5 — 2026-03-16

Bug Fixes.

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## More apps by Heatmiser UK

- [Heatmiser](https://appshunter.io/ios/app/heatmiser/id461728950)
- [Heatmiser SmartStat](https://appshunter.io/ios/app/heatmiser-smartstat/id964442594)
- [IMI Heatmiser NeoApp](https://appshunter.io/ios/app/imi-heatmiser-neoapp/id6759605595)

All apps by Heatmiser UK: https://appshunter.io/developer/461728954

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-07-08.*