# HEC Mobile

> Mobile utility for secure account management, bill payment, and notifications. (iPhone/iPad app by Horry Electric Cooperative, Inc..)

- Source: https://appshunter.io/ios/app/hec-mobile/id785394261 (this page in markdown: same URL + `.md`)
- Developer: [Horry Electric Cooperative, Inc.](https://appshunter.io/developer/785394264)
- Category: Utilities
- Price: Free
- Rating: 2.20/5 from 16 App Store ratings · 12 written reviews indexed
- Age rating: 4+
- Requires: iOS 12.0 · 174 MB
- Languages: American English
- Released: 2014-01-02
- Data updated: 2026-08-26
- Monetization: free
- User reviews in markdown: https://appshunter.io/ios/app/hec-mobile/id785394261/reviews.md

## What is HEC Mobile?

Our Mobile App is designed to give you fast, secure account access so you can easily manage your account details, view your bill and your account balance, make payments and find payment locations, schedule alerts and reminders, receive push notifications, and more. Nearly everything you can do from our web portal can now be handled instantly whether you’re at home, at work, or on the go.

## Key features

- Secure account access
- View bill and balance
- Make payments
- Schedule alerts and reminders
- Receive push notifications
- Manage account details

## Recent user reviews (10 of 12)

All indexed reviews: https://appshunter.io/ios/app/hec-mobile/id785394261/reviews.md

### 1/5 — Sam

*2026-05-12, version 1.698.0039*

they need to update their app so it works with the new iPhones. They charge all this money for electric, but they can’t update their app.

### 2/5 — Needs update

*2025-09-11, version 1.656.0039*

Needs update with more information. Especially since rate structure change.

### 1/5 — Bug fix broke app aug 2024

*2024-11-20, version 1.656.0039*

Billing history crashes app after update on prepaid account, very annoying forced to use website on computer.

### 1/5 — Can’t enter password

*2022-07-23, version 1.468.0039*

You have to have at least 8 characters and a special character but can’t enter the whole password on the app . So it’s impossible to log in. This needs to be fixed

### 1/5 — Stored user info incorrect 5 seconds after closing app

*2022-03-11, version 1.468.0039*

I closed this app after a payment I attempted to make was still circling after 5 minutes (had all bars and full wi-fi signal on my band new phone). All my user info was stored and got me into the app to make the payment, but when I closed it and reopened to try again, the app said all my info was incorrect. This after a whole ordeal trying to log in to their “new” and “updated,” “user-friendly” website. The issue continues after trying several times and even deleting the app and reinstalling. I’m really disappointed in Horry Electric right now. All I wanted to do was pay my exorbitant (for no apparent reason) bill.

### 2/5 — It works but outdated UI

*2020-07-30, version 1.449.0038*

The user interface looks like it’s from iPhone 4 era. Kinda outdated.

### 2/5 — Push Notifications no longer working

*2019-03-05, version 1.292.0037*

Push notifications have stopped working for some reason. I checked all my settings on my phone and on my account. Nothing was changed.

### 5/5 — Easy to use

*2017-11-01, version 1.227.0036*

Very user friendly!

### 5/5 — Awesome :-)

*2015-01-08, version 1.145.0034*

Love being able to monitor my usage, set alerts, make payments and view payment history!!!  Well done.

### 1/5 — Same old, same old

*2014-12-06, version 1.137.0034*

Their app, much like the service they provide is archaic at best and utterly useless at worst. However since they are the power monopoly in the area they really have no motivation to improve anything. 
I've tried to pay my bill from the app and insanely enough I get all of the information on the screen and then I cannot scroll to the bottom to the "send" button. So I'm stuck trying to quickly tap send before the screen snaps back on me. 
Usually I would've contacted "app support" before writing a bad review. But in Horry Electric's style the "app support" link takes you to a useless page on their website.

## Frequently asked questions about HEC Mobile

### What can I do with HEC Mobile?

HEC Mobile allows you to securely manage your account, view your bill and balance, make payments, schedule alerts, and receive push notifications. Nearly all features available on the web portal can be accessed instantly through the app.

### Is HEC Mobile free to use?

Yes, HEC Mobile is available for free download and use. There are no charges associated with accessing its account management and payment features.

### What devices are supported by HEC Mobile?

HEC Mobile is designed for iOS devices, including iPhone, iPad, and iPod. It requires a compatible iOS version to function.

### How often is HEC Mobile updated?

The app was last updated on October 23, 2025, with version 1.698.0039. Updates typically include performance improvements and new features to enhance user experience.

### What is the age rating for HEC Mobile?

HEC Mobile has an age rating of 4+, making it suitable for users of all ages. This indicates no mature content is present within the application.

### Does HEC Mobile have ads?

No, HEC Mobile does not contain advertisements. Users can manage their accounts without any interruptions from promotional content.

### What is the user sentiment for HEC Mobile based on ratings?

HEC Mobile has an average rating of 2.2 stars from 16 ratings. This suggests that while some users find it useful, there may be areas for improvement based on overall user feedback.

### When was HEC Mobile first released?

HEC Mobile was initially released on January 2, 2014. It has undergone several updates since its launch to improve functionality and security.

## Version history (last 5 releases)

### 1.698.0039 — 2025-10-23

- Bug fixes and performance improvements.

### 1.697.0039 — 2025-10-14

- Bug fixes and performance improvements.

### 1.656.0039 — 2024-07-31

Bug Fixes.

### 1.637.0039 — 2023-09-07

- Bug fixes and performance improvements.

### 1.627.0039 — 2022-12-02

- Bug fixes and performance improvements.

## Apps similar to HEC Mobile

| App | Rating | Price | Category |
| --- | --- | --- | --- |
| [MyHolston](https://appshunter.io/ios/app/myholston/id6476015075) | 2.6 (11) | Free | Utilities |
| [Lennar Account](https://appshunter.io/ios/app/lennar-account/id6502112561) | — | Free | Utilities |
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| [AAM All Access](https://appshunter.io/ios/app/aam-all-access/id1329902739) | 3.5 (1,516) | Free | Utilities |
| [HTC My Account](https://appshunter.io/ios/app/htc-my-account/id1512836099) | 4.7 (2,965) | Free | Utilities |

## Related topics

[horry county electric](https://appshunter.io/ios/topics/horry-county-electric)

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-26.*
