# Hedge Protect — Proactive Home Protection > Smart home monitoring and security system with 24/7 alerts and mobile app. (iPhone/iPad app by Neos Ventures Ltd.) - Source: https://appshunter.io/ios/app/hedge-protect/id1471665273 (this page in markdown: same URL + `.md`) - Developer: [Neos Ventures Ltd](https://appshunter.io/developer/1106960759) - Category: Utilities - Price: Free with in-app purchases - Rating: 3.43/5 from 54 App Store ratings · 21 written reviews indexed - Age rating: 4+ - Requires: iOS 12.1 · 191 MB - Languages: English - Released: 2019-10-22 - Data updated: 2026-06-10 - Monetization: free - User reviews in markdown: https://appshunter.io/ios/app/hedge-protect/id1471665273/reviews.md ## What is Hedge Protect? Whether you’re around the corner or across the country, you’ll breathe easy knowing you’ve proactively protected your home with Hedge: an easy-to-use and affordable home monitoring and security system from American Family Insurance. Hedge features a variety of smart devices, 24/7 alerts and escalations, and a mobile app that ties it all together. The Hedge App automatically “arms” your system when you leave home, meaning you’ll receive an immediate notification directly to your smartphone if your devices detect unusual and potentially problematic activity, like unexpected motion or water accumulation. Open the app and access your SmartCam’s live feed or quickly review recorded video clips to determine whether you need to take action and restore the safety and security of your home. Your Hedge devices will alert you to the following via the Hedge App: • Doors and windows being opened • Motion and noise • Water accumulation • A shift in humidity/temperature outside your set range • Smoke and carbon monoxide detectors sounding* *While SmartCams can’t detect smoke or carbon monoxide, they can listen for the 3100Hz frequency emitted by standard detectors and alert you if there’s an issue. The Hedge App also brings you: • An “auto-arm” feature that automatically activates your system when you leave home • Instant alerts when your devices detect something unusual • Crystal-clear SmartCam live stream and recorded clips (1080p HD) • Temperature and humidity range setting (temperature/humidity outside the set range will trigger your Leak Sensor to send you a notification via the app) • In-app Hedge Support Team chat function • Device battery life indicator • Easy instructions to set up your devices Haven’t purchased your Hedge devices yet? Get started by visiting hedgeprotect.com/shop to purchase the Base Package plus any add-on devices. When you receive your devices in the mail, we’ll remind you to revisit this page to download the Hedge App. If you have any questions, get in touch at hedgeprotect.com/support ## Key features - 24/7 alerts and escalations - Automatic system arming when leaving home - Motion and water accumulation detection - SmartCam live feed and recorded video - Temperature and humidity monitoring - Smoke and carbon monoxide detector alerts ## Pricing and in-app purchases Base price: Free. **Subscriptions** | Subscription | Price | Period | | --- | --- | --- | | Extended Video Pack | $2.99 | per month | ## Recent user reviews (10 of 21) All indexed reviews: https://appshunter.io/ios/app/hedge-protect/id1471665273/reviews.md ### 1/5 — No more notifications *2023-08-05* About a month ago, I stopped getting app notifications even though none of my settings were changed. Tried reinstalling and deleting and nothing has worked. ### 1/5 — Trash *2022-12-23, version 3.26.0* Have used this for over a year. Set includes camera, contact sensors, leak sensors, and motion sensors. All sensors constantly go offline and you have to delete them and re-set up in the app. This is required every few weeks. Unreliable and frustrating is an understatement. Now the app doesn’t find the sensors, so all sensors are useless, and will go into the trash where this product truly belongs. Save your time, money, and sanity - avoid ! ### 1/5 — Leak sensors not updating temp and humidity *2022-12-01, version 3.26.0* I think the software was updated and I started to have problems. Ended up replacing the bridge and I was able to get sensors online. The readings don’t ever change nor give warnings now. Multiple chats with tech support had not helped. Sensors now show online but no data updates. The camera seems to be the only thing that works. Maybe I can get my money back. ### 4/5 — Hedge camera and sensors *2021-10-27, version 3.22.1* It works well. Sometimes it tells me "high humidity " more than I need to know I think ### 1/5 — HEDGE DOES NOT WORK *2021-09-22, version 3.21.0* The people that hedge are knowingly shipping devices do not work. After several attempts to get it set up they continue to go off-line only to find out through support that this is happening to all the devices. Yet they continue to ship and sell them. I found this all extremely exasperating and I am thinking about leaving American family insurance in retribution for the time I wasted on this. I returned it and bought simplisafe; It’s more expensive but it works flawlessly. If you do about it I hope you have so much fun as I did. :-(. 👎 ### 1/5 — Unreliable *2021-06-28, version 3.18.1* Camera works well but all of the other items constantly show offline. How can you trust in a product that works 35% of the time? I have water sensors, motion sensors, and contact sensors all showing offline. Ridiculous as they offer no fix when you contact them except pull out the Bluetooth adapter and reinsert…that works for a few days then back to offline. Why release product to the market if it doesn’t work? ### 1/5 — Awful product setup process *2021-06-13, version 3.18.1* Received a huge discount for agreeing to use this product. Wow. Its just awful. I’m the only user of the system yet I’m not the “owner” for some reason so I’m unable to even set up the camera. This software package was clearly not written by the “A” team. I’ll have to call tech support just to have my user account upgraded to the owner account. Add that to the fact that this is an app only package, no website access is available and you have limited usability and functionality. Once I have this actually installed I plan on watching the data it collects via wireshark. I suspect I’ll need to sandbox this “quality” product to its own wifi network and point the camera out a window. I’d bet real money that they watch / report on internet traffic in your home. One star for now because it’s useless out of the box. ### 4/5 — Hot water heater leak *2021-04-19, version 3.15.0* We had a hot water heater leak at 1am in the morning the day before we went on vacation. The leak sensor detected it right away. I very pleased with this capability as it saved us from potentially costly mess. ### 1/5 — Yuck! *2021-04-17, version 3.15.0* Auto arm doesn’t recognize my wife’s location. App always shows her out of the home. Got sick and tired of dealing with it so I removed her from the app account. Now the app fails to recognize me as being at home. It shows me as out of the house and activates the arming. Today all my devices went off line...again. Customer service is no help. For the last three months they say they are working on eliminating the bugs. ### 1/5 — Very poor set up. 2 cameras are junk and replaced Still no works *2021-03-25, version 3.15.0* First camera has no led lights on to plug powered on. I called tech support and mailed me a new one. I got replacement and the same problem again. This same brand for WZYE cameras. Junk ## Frequently asked questions about Hedge Protect ### What does the Hedge Protect app do? The Hedge Protect app is a mobile interface for a smart home monitoring and security system. It allows you to receive instant alerts for unusual activity detected by your connected Hedge devices, such as motion, water leaks, or doors opening. You can also view live camera feeds and recorded video clips to assess situations remotely. ### What are the key features of the Hedge Protect app? Key features include 24/7 alerts and escalations, an auto-arm function that activates the system when you leave home, and instant notifications for detected anomalies. The app also provides access to SmartCam live streams and recorded clips, temperature and humidity monitoring, and a chat function for support. ### How do I get started with Hedge Protect? To get started, you need to purchase Hedge devices from hedgeprotect.com/shop. Once you receive your devices, you will be prompted to download the Hedge App. The app provides easy instructions for setting up your devices and connecting them to your system. ### Is the Hedge Protect app compatible with my devices? The description does not specify exact compatibility requirements for the app itself (e.g., iOS/Android versions). However, the app is designed to work with Hedge smart devices, including SmartCams and Leak Sensors, to provide home monitoring and security. ### What types of events can Hedge Protect detect? Hedge Protect devices can detect doors and windows being opened, motion and noise, water accumulation, shifts in temperature/humidity outside set ranges, and the sound of smoke and carbon monoxide detectors. The app will notify you instantly of these events. ## Version history (last 1 release) ### 3.26.0 — 2022-11-15 In this latest update, we have aimed to improve the overall experience with minor bug fixes and enhancements, including improvements to audio on iOS 16. ## Apps similar to Hedge Protect | App | Rating | Price | Category | | --- | --- | --- | --- | | [United Fiber WiFi](https://appshunter.io/ios/app/united-fiber-wifi/id1626024610) | 4.5 (104) | Free | Utilities | | [City of Phoenix - myPHX311](https://appshunter.io/ios/app/city-of-phoenix-myphx311/id1548838395) | 1.0 (2) | Free | Utilities | | [CFEMC](https://appshunter.io/ios/app/cfemc/id549085324) | 1.9 (41) | Free | Utilities | | [South Central](https://appshunter.io/ios/app/south-central/id1450401108) | 3.2 (22) | Free | Utilities | | [SWEC](https://appshunter.io/ios/app/swec/id542634264) | 3.2 (17) | Free | Utilities | | [AAM All Access](https://appshunter.io/ios/app/aam-all-access/id1329902739) | 3.5 (1,494) | Free | Utilities | ## More apps by Neos Ventures Ltd - [Neos SmartHome](https://appshunter.io/ios/app/neos-smarthome/id1446759178) - [Neos Connect](https://appshunter.io/ios/app/neos-connect/id1535497054) All apps by Neos Ventures Ltd: https://appshunter.io/developer/1106960759 --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-06-10.*