# Hedvig — Digital Insurance > Digital insurance management and claims filing app. (iPhone/iPad app by Hedvig Forsakring AB.) - Source: https://appshunter.io/ios/app/hedvig/id1303668531 (this page in markdown: same URL + `.md`) - Developer: [Hedvig Forsakring AB](https://appshunter.io/developer/1814920110) - Category: Finance - Price: Free - Rating: 3.90/5 from 32 App Store ratings · 7 written reviews indexed - Age rating: 4+ - Requires: iOS 16.0 · 125 MB - Languages: American English, Swedish - Released: 2021-11-05 - Data updated: 2026-09-04 - Monetization: ad-supported - User reviews in markdown: https://appshunter.io/ios/app/hedvig/id1303668531/reviews.md ## What is Hedvig? With Hedvig for iOS, immediate help is just a click away. As a member, you can report a claim, manage your insurance, change your account details and much more. If you're not a member, you can become one in the app – in just 3 minutes. Hedvig makes it easier for people to get high-quality help when they need it most – wherever they are. FILE CLAIMS File a claim report directly in the app. Hedvig's service is supportive, fast and intelligent. For the simplest claims, you don't even have to wait 5 minutes for a compensation decision. MANAGE YOUR INSURANCE Get a simple overview of the coverage and manage personal information like your address, your co-insured and your payment details. You can also read your insurance policy, and choose which charity you want your surplus to go to. ASK ANY QUESTION You have instant access to our service team – just write to us in the chat. We're available between 08-22 on weekdays and between 9-18 on weekends.  Hedvig's app is constantly being developed and new features are added – all to help you get the best possible help when you need it. ## Key features - File claims instantly - Manage insurance policies - Update account details - Chat with support team - Get compensation decisions - Choose charity for surplus ## Recent user reviews (7 of 7) All indexed reviews: https://appshunter.io/ios/app/hedvig/id1303668531/reviews.md ### 1/5 — Payment *2025-01-25* Unable to connect payment to Handelsbanken ### 1/5 — Doesn‘t work *2023-12-29, version 12.3.2* I can’t see my insurances. ### 1/5 — Chat doesn’t work, no way to contact Hedvig *2023-04-22* I tried to use the chat to ask Hedvig a question about my insurance order. I type a whole message and hit send but the message just disappears. I had to retype it again and the issue repeated several times. If the chat is the main channel to get in touch with Hedvig, it is very concerning that this issue exists **Developer response:** Sorry you had this experience with the chat, we haven't heard about this issue before and would like to get a bit more information from you in order for us to be able to fix it. If possible please reach out to team@hedvig.com mentioning this issue with details about your phone like iOS version & model and we will do our best to fix this. ### 1/5 — Can’t log in *2023-01-17, version 10.2.0* The app asks to enter the code sent to my email, but despite pressing re-send 30 times, no email has been sent. Makes the app unusable. ### 1/5 — Only takes BankID payment *2023-01-16* It’s 2023 and the app can’t take a credit card payment? **Developer response:** Hello, The payment is made through digital direct debit which you connect to you bank account in the app. It is not possible to connect you debit card to the payment through direct debit. Please write to us in the chat and let us know if you have any further questions, have a nice day! Best regards, Andrea Team Hedvig ### 1/5 — Ingen hjälp *2022-09-24* Mycket problem med att koppla bankkonto. Finns ingen som kan hjälpa. ### 1/5 — Säljer bluff försäkringar *2020-02-21* På hemsida och app står ”Samma skydd till ett bättre pris” vilket inte är sant. Blev utsatt för rån och får inte ens ut 30% av värdet. Hos IF hade jag fått ut 100%, gör inte om mitt misstag väl ett seriöst försäkringsbolag. **Developer response:** Hej! Vi kan inte kommentera specifika ärenden här, men vi har ett likvärdigt och i vissa avseenden bättre villkor än många våra konkurrenter, du är välkommen att kontakta oss i chatten om du har frågor eller funderingar om den ersättning du har fått av oss. Hälsningar, Hedvig ## Frequently asked questions about Hedvig ### What is Hedvig? Hedvig is a digital insurance app that allows users to manage their policies, file claims, and get immediate assistance. It aims to provide high-quality help quickly and efficiently. ### How do I file a claim with Hedvig? You can file a claim report directly within the Hedvig app. For simple claims, you may receive a compensation decision in under 5 minutes. ### Can I manage my insurance details through Hedvig? Yes, Hedvig allows you to manage personal information such as your address, co-insured individuals, and payment details. You can also view your insurance policy and select a charity for your surplus. ### How can I contact Hedvig support? You have instant access to the Hedvig service team via chat within the app. Support is available weekdays from 08:00 to 22:00 and weekends from 09:00 to 18:00. ### How long does it take to become a Hedvig member? Becoming a member through the Hedvig app takes approximately 3 minutes, allowing you to access insurance services quickly. ### What devices does Hedvig support? Hedvig is available for iPhone and iPad devices, offering a seamless experience across Apple's mobile platforms. ### Does Hedvig have ads? Yes, Hedvig contains advertisements. As a free application, it utilizes ads to support its services. ### What is the user rating for Hedvig? Hedvig has a user rating of 3.7 stars based on 29 ratings. This feedback helps in the continuous development of the app. ## Version history (last 5 releases) ### 14.0.1 — 2026-08-31 The latest version contains bug fixes and performance improvements. ### 14.0.0 — 2026-08-31 The latest version contains bug fixes and performance improvements. ### 13.4.8 — 2026-08-24 The latest version contains bug fixes and performance improvements. ### 13.4.7 — 2026-08-04 The latest version contains bug fixes and performance improvements. ### 13.4.6 — 2026-07-27 The latest version contains bug fixes and performance improvements. ## Apps similar to Hedvig | App | Rating | Price | Category | | --- | --- | --- | --- | | [SBAB!](https://appshunter.io/ios/app/sbab/id1284703331) | 4.7 (56) | Free | Finance | | [DKV Hälsa](https://appshunter.io/ios/app/dkv-halsa/id6737192918) | 4.1 (9) | Free | Finance | | [Handelsbanken SE – Privat](https://appshunter.io/ios/app/handelsbanken-se-privat/id378393286) | 2.9 (14) | Free | Finance | | [Northmill](https://appshunter.io/ios/app/northmill/id1330613161) | 4.8 (17) | Free | Finance | | [Nordea Business SE](https://appshunter.io/ios/app/nordea-business-se/id973451676) | 4.6 (43) | Free | Finance | | [Nordea Mobile - Sweden](https://appshunter.io/ios/app/nordea-mobile-sweden/id571239441) | 4.7 (2,504) | Free | Finance | --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-09-04.*