# Heges 3D Scanner — user reviews > 387 indexed App Store user reviews of Heges 3D Scanner by Marek Simonik, rated 2.80/5 from 299 ratings. - Source: https://appshunter.io/ios/app/heges-3d-scanner/id1382310112/reviews - App overview in markdown: https://appshunter.io/ios/app/heges-3d-scanner/id1382310112.md - Rating breakdown: 5★ 105 · 4★ 24 · 3★ 16 · 2★ 19 · 1★ 135 ## What do users think of Heges 3D Scanner? Overall sentiment: positive **Pros** - 🚀 Excellent 3D scanning quality - 💡 Innovative use of TrueDepth camera - 👍 Detailed and accurate scans - 🚀 Fast scanning and export process - 💡 Useful screen sharing feature - 👍 Responsive customer support **Cons** - 🐛 Tracking issues and scan failures - 👎 Requires in-app purchase to unlock full functionality - 🔒 No trial or free version to test - 👎 Awkward scanning experience due to front-facing camera - 🐛 Occasional crashes and stability issues **Commonly reported bugs** - Crashes on launch after purchasing 3D scan mode - Scans getting distorted or lost during the process - Inability to preview larger scans within the app **Most requested features** - Support for rear camera scanning - Ability to stitch multiple scans together - Export options beyond STL (e.g. OBJ, FBX) - Post-processing tools for cleaning up scans - Improved tracking and stability ## Newest reviews (10 of 387) ### 2/5 — Can’t get a good scan *2026-07-27, version 1.8.4* This used to be a decent app but now it doesn’t work and the scans look terrible. ### 4/5 — Works well! But could use some small additions *2026-02-03, version 1.8.3* The scanning quality is quite good, but I wish there was an automated point cloud fusion process after a scan. As many scans will fail part way through and you end up with ghosting, ### 3/5 — Eight dollars US I don’t have. Looks promising. *2026-01-24, version 1.8.3* I’m looking for a free option. Sad to say this looks like one of the more promising options - but as a one time payment type deal. I have used one very similar to this before. It uses the person facing scanner than most newer iPhones have- face unlock- that more companies should be focusing on and using. Eye opening to know about. ### 5/5 — Good app *2025-10-25* But does it support Family Sharing? If not, is it planned? **Developer response:** Hi, Family Sharing is not supported and it is currently not planned, but do send me an email at support@hege.sh and I'm sure we'll figure something out :). Kind regards, Marek ### 5/5 — 5stars *2025-09-12, version 1.8.1* Best app I have ever seen. Thank you!🫶 ### 1/5 — Very poor first experience *2025-09-08, version 1.8.1* Well it looks promising as an app that has features I would like to try but are locked behind a paywall before you can even try them. Features my phone has hardware for they can’t even allow me to test to see what it creates before investing $10+ on it. Clear actions of a greedy dev. ### 1/5 — Warnung! absoluter Müll! *2025-08-27, version 1.8.1* Warnung vor dieser App, absolute Geldverschwendung. Die Auflösung ist unterirdisch. Allein für einen einfachen ordentlichen Würfel braucht es schon die FaceTime-Kamera, und selbst damit fehlen teile des Würfels. Teilweise meckert die App schon im Stand, dass man auf eine vorherige Position zurückgehen soll, um die Aufnahme zu korrigieren! Geldverschwendung hoch 10!!!!! ### 5/5 — Сохраняет за деньги *2025-07-03* Однако посмотреть на возможностьи lidar можно и в бесплатном варианте ### 1/5 — Payant et non « avec achats intégrés » *2025-06-28, version 1.8.1* Le développeur semble surpris que les gens se plaignent que l’application soit payante mais apparemment il n’a pas compris le concept de « achats intégrés ». L’application est directement payante sans aucune fonctionnalité accessible alors qu’il l’a classé comme application avec « achats intégrés ». Normalement une application avec « achats intégrés » propose au moins des fonctionnalités accessibles gratuitement ou une version d’essai avec un nombre d’essai accessible ou une durée définie. Ici tout est verrouillé de façon payante. Donc le classement est mensonger. Peut-être que s’il avait classé et annoncé l’application comme payante (ce qu’elle est) les gens ne se plaindrait pas. ### 5/5 — Funktioniert perfekt! *2025-06-19, version 1.8.1* Hab vorher mit ein paar andere Apps probiert ein 3d Scan von mein Kopf für ein cosplay Helm anzupassen und zu drucken. Keine der anderen Apps hat nur ansatzweise so gut funktioniert wie diese hier! Klare Kauf Empfehlung. ## Most critical reviews (10 lowest-rated) ### 1/5 — Scans are poor *2026-08-07, version 1.8.4* Tried using this in a pinch but the scan quality is poor, tried changing settings to get the best possible but the dimensions when exported with a known reference are still off by more then 2mm ### 1/5 — Don’t waste your money *2026-06-18, version 1.8.4* Doesn’t actually let you try the app until you buy it, can’t find a refund option and the app does not perform as expected, crashes when loading files and fails to capture obvious details. ### 1/5 — I want money back *2026-06-05, version 1.8.4* So terrible, I would not have bought if they let you take one scan first. Give me my money back ### 1/5 — NOT A FREE APP!! The ONLY thing it does it locked behind a paywall *2026-04-18, version 1.8.4* If you want to release a paid app, just do so. Nobody likes a bait&switch. ### 1/5 — Doesn’t work *2026-02-23, version 1.8.4* It’s quite simple. It doesn’t work. I mean it “scans” but I can’t get an even passable scan of anything. My hand, a cup, something on the desk. Hell if it’s smaller than about an inch wide it doesn’t even show up at all. The only thing I could get it to scan ok was a blank wall. The fact that you can’t do a single scan before it forces you to buy is a scam. This isn’t a free app. There is no trial. It’s just paying them to use it 3 times, be disappointed, and not want to deal with the refund process. ### 1/5 — Не удалось попробовпть *2026-01-04* Странное приложение, не дает даже бесплатно попробовать🤬 **Developer response:** Здравствуйте, да, пожалуйста, рассматривайте это как приложение, которое оплачивается заранее. ### 1/5 — Horrible app *2026-01-01, version 1.8.3* Horrible app. Terrible scanning, terrible tracking. Even when using a turntable and harsh light on a dull object. Not sure what the intention for the app is, but scanning objects is not one of them. Sorry for the bad review, but that was my experience ### 1/5 — Rausgeworfenes Geld *2025-11-05, version 1.8.2* Keine Möglichkeit, den Scan anzusehen, Front-Kamera erfasst immer das Gesicht, wenn ich zum Stop der Aufnahme das Telefon drehe, Lidar Scan ebenfalls sehr mangelhaft => höchstens zum Scan des eigenen Kopfes zu gebrauchen ### 1/5 — Waste of money *2025-09-19, version 1.8.1* Well, i followed all necessary instructions on my ipad pro and whatever I did I just ended up with a big splodge. Pointless,you live and learn. Id ask for a refund but probably be more trouble than its worth ### 1/5 — Dark pattern is became a regular problem *2025-09-14, version 1.8.1* If you are selling your app, make it obvious and sell it from the store. You just wasted my time and my data. If you think that you can reach more people by faking it like it's a free app and then asking for money to use the app, you will get more hate instead of more money because what you do here is a whole scam and it's called dark pattern. ## Most praised reviews (10 highest-rated) ### 5/5 — Works but should only charge on export *2026-07-13, version 1.8.4* I was very hesitant to pay for the app because I’ve already tried many others that did not work. I can say for a fact it works for at least my use case of getting quick and accurate scans of small objects, but the app should only charge people when they go to export because otherwise there’s no way of knowing if the app works until after you’ve paid. That way people can view their scan in the 3D viewer before deciding ### 5/5 — Awesome app! *2026-06-09, version 1.8.4* I’m just refreshing my review! Amazing app, I love it! User friendly and the developer is awesome as well! ### 5/5 — Underrated *2026-06-08, version 1.8.4* Does as good a job as anything that uses the lidar but is a one time purchase! ### 5/5 — YOU NEED TO GET THIS IF YOU HAVE AN INFARED DOT THAT COMES FROM YOUR PHONE *2026-03-28, version 1.8.4* This app is so good because it doesn’t just need lidar because you can use the infared dot on your phone as lidar ### 5/5 — Best app for scans! *2026-02-08, version 1.8.4* I don’t get why the reviews are so low. This is one of the best apps you can get to capture 3D scans. No adverts & you can utilise the Face ID LiDAR Scanner which is super high quality. Take the chance on this app and ignore the reviews, as I don’t feel they are justified! ### 5/5 — Perfect for my needs *2026-01-25, version 1.8.3* I needed to scan a section of my car’s center console to pull into Fusion to 3D model a modification. After trying several other apps, I found Heges because I was looking for something that could use the FaceID hardware to get me more precision that LiDAR can at the size and scale I’m working at. I was able to use my very first scan! There is definitely a learning curve for using the front camera for non-selfies (an exterior monitor goes a long way) but that’s not the fault of the software. Know that this isn’t going to hand you a printable thing right out of the box, but if you have the skills to work with an stl or obj mesh, this tool is solid. Easily worth the one time payment. ### 5/5 — So good *2026-01-23, version 1.8.3* At first I was a bit disappointed at the quality of tracking while using Face ID scan but I quickly realized that Face ID scan will quickly lose tracking if you’re too far from the object. Developers should really give a notification about best distance for Face ID scan should be no longer than 12” or limit the range slider to shortest so it will have better time tracking. I’m sure a lot of reviews saying tracking is bad was due to this. The export options are great and my favorite feature is the screen sharing with another device. Turns my phone into the scanner and my iPad into my monitor and I can get real nice scans. Glad a took a chance at this app I’m really liking it. ### 5/5 — The first 3D scanner you should get *2025-12-24, version 1.8.3* Very pleased with this app! The 1 time payment is less than the monthly subscription fee of other apps and it also has the best privacy policy of any 3D scanner app. It also doesn’t require an email. The scan quality is incredible for an iPhone if you follow the onscreen instructions. There’s also no useless gimmicks or advertisements in the app and the UI is simple, intuitive, and effective! 10/10, I recommend anyone looking to start 3D scanning to purchase Heges! ### 5/5 — Great Scanner *2025-12-16, version 1.8.2* Unfortunate that this scanner’s rating has been brought down by reviews from years ago as the app as it is today is fantastic. I was able to scan my face and import it into blender, throw on some decimate modifier and ended up with a very usable model. Great product ### 5/5 — The best option *2025-12-16, version 1.8.2* Love the app. Dived into the faqs and found that I could screen mirror to another device. The developer thought of everything!!! High quality scans require moving very slowly. Well worth the money. --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-28.*