# Heidi and Frank — user reviews > 52 indexed App Store user reviews of Heidi and Frank by Steven Mershon, rated 2.89/5 from 80 ratings. - Source: https://appshunter.io/ios/app/heidi-and-frank/id412490950/reviews - App overview in markdown: https://appshunter.io/ios/app/heidi-and-frank/id412490950.md - Rating breakdown: 5★ 32 · 4★ 2 · 3★ 6 · 2★ 5 · 1★ 35 ## Newest reviews (17 of 52) ### 1/5 — Never works *2019-11-21, version 6.5.1* This app never works. I deleted it in July and still same issues. The app plays the intro theme music and then stops playing. It also closes on its own. Time to delete again ### 2/5 — Not working *2019-10-17, version 6.5.1* App stop after like one minute with the new iOS upgrade 13 :( ### 1/5 — Needs update *2019-09-28, version 6.5.1* Since the iOS update to 13.1.1 the app stops after the phone goes into lock mode. Please fix or refund my money back. Thanks! ### 1/5 — Terrible app *2019-09-17, version 6.5.1* Absolute garbage. Whoever is responsible for this app should be ashamed of themselves. This should not be available as a product. This is such an entertaining show, and Heidi and Frank are genuinely funny and engaging, but this app engenders so much bad will that I start to hate the show and I want to listen to anything else. Constantly crashes or just plays the same commercial over and over, even interrupting the show to play the same commercial on repeat. It’s infuriating. I’m done with this app, and sadly that means I’m done with this show. Guess I’ll just have to settle for what I get on Dish Nation. ### 1/5 — Worst App Ever! *2019-03-01, version 6.5.1* Freezes constantly and won’t even load half the time. I’ve got a 2 hour commute twice a day and was excited to get this app so I could watch the show in my car. What a complete waste. ### 2/5 — Noise issue *2018-12-31, version 6.5.1* It has a weird humming noise that doesn’t go away ### 3/5 — Definitely needs work *2018-12-05, version 6.5.1* Love the app but I wish you’d add car play functionality, also the app looks bad on X models ### 2/5 — Beeping noise *2018-10-29, version 6.5.1* Love the show, but for the last month or so I have been experiencing a “beeeeeeeeeep” noise periodically. Some days I won’t hear it at all and some days like today it’s happening sometimes every 5 minutes, sometimes every 5 seconds. Very annoying. Can’t tell if it’s a technical problem or someone doing something on purpose. The noise is not coming from the show. Please fix. ### 3/5 — Ok, but... *2018-09-19, version 6.5.1* The live feed is pausing every few minutes... sometimes restarting; sometimes you need to back out to the FHFSHOW homepage and restart the live feed again. You can no longer “size”(pinch or expand) the screen to temporarily zoom in on an area (or person). Also, you can’t send a text to the show from the live feed. Lastly, if you multi-task (go to another app) and come back this app; pressing the “Play” button does not work... you have to close the live feed, back all the way out to the FHFSHOW homepage and start the live feed again. Very annoying! ### 3/5 — Better but still needs work *2018-07-27, version 6.5.1* It’s working but there is an issue where it seems to briefly pause after a few minutes and then continue it’s quite annoying. Just a minor bug that needs to be fixed. Overall much better from what I can read via the past reviews ### 3/5 — Could be better *2017-08-16, version 5.2.3* This is the best they could come up with? Sure you can listen to the previous show but no ability to watch the webcast? And the ads are all over the place. It's terrible. May as well go to the website on your phone for access to much more. ### 4/5 — Awesome BUT... *2017-06-16, version 5.1.36* Awesome to be able to hear my favorite morning show, but please fix the volume, it's so low I can barely hear them! ### 1/5 — Worst Streaming App Ever *2017-03-18, version 5.1.36* I love H&F and am a PROUD VIP, I am however disappointed and ashamed to have to use such terrible app to enjoy the show! The app must remain open all the time to listen, meaning I can't do ANYTHING else on my phone or iPad while listening! Is filled with ads, constantly goes to Apple Store download "sponsored" apps, what's my $5/mo month paying for if I STILL have to sit through a bunch of ads! Either FHF have gotten greedy, or your producers have, either way, your borderline losing a fan in me SCREW ERIC. And apparently I'm not the only one from reading other reviews!...FIX THIS CRAP OF AN APP! ### 1/5 — Still with this autoplay crap... *2016-06-10, version 5.1.21* When streaming the podcast and I press play after I have to pause, it will autoplay the live radio stream. I believe it also does it at times when you multitask. Gotta fix that ASAP. ### 1/5 — Why? *2016-03-26, version 5.1.0* With all the decent apps out there why can't your support team do some research and see what works. Check out Carolla Digital and see what their doing. ### 1/5 — Very disappointing *2015-10-08, version 5.0.9* A great show like Heidi and Frank deserves a better app than this off the shelf template bull. The app is full of ads and won't allow you to play the audio in the background. It's clunky and not intuitive. You're better off saving the site as a short cut on your phone and using that. VIPs stay away! We already pay annually, don't subject yourself to copious ads and a terrible user experience. ### 1/5 — Fix this please *2015-10-05, version 5.0.9* I have to leave the app open to listen. Anytime I lock my phone or go to another app it stops playing. ## Most critical reviews (10 lowest-rated) ### 1/5 — THIS TRASH *2024-02-14* Thought that I would go get the app since the website wouldn’t work on web browsers, all this is doing is the same as any web browser see. It is a front for a web browser. IT IS TRASH!!!!! NOT A REAL APP!!!! ### 1/5 — Pls fix the app *2023-06-08* I love this show and have been a VIP member for years, but this app almost never works. I can get live audio streaming, but it stops every time my phone locks and I can’t get video streaming at all. ### 1/5 — Location services glitch *2021-03-08, version 6.6* Very annoying glitch prevents me from listening to the live show! ### 1/5 — Still NOT compatible with iOS 13.x *2020-11-04, version 6.6* Will not be renewing my VIP until I hear that the App has been updated to stop playing when my iPhone goes to sleep. I like listening to the shows in the car, without commercials. This has not been possible for over ONE YEAR!!! ### 1/5 — Hate it. *2020-10-04, version 6.6* I have been trying to cancel my VIP membership for over 2 years. It says my cancellation is complete but I am charged every month. I have called, texted and emailed. I have now started disputing the charges every month. I am going to have to cancel my credit card. Ridiculous. ### 1/5 — Bug Fix *2020-06-03, version 6.5.1* Every time I try opening the app, I have to open and close to finally get the live feed to work. It happens a lot where a commercial will interrupt the show Mid Sentence Too much buffering mid sentence. But comercials that run never have an issue. I have to keep my phone unlocked to listen to the show. I find myself missing most of the show due to the fact that sometimes this app stops working so I log out close everything and and start over.. GET A DIFFERENT APP DEVELOPER! ### 1/5 — What happened *2020-02-10, version 6.5.1* Does the developer just not care anymore? Do I have to pay for a full year to get this thing to work right? If you can get the app to actually start, there’s no point because it stops every 20seconds. Unless you pick the option of watching, but then your phone is completely useless to do anything else. And god forbid if someone calls while it’s going because then the video stops and sends you back to the beginning. Beyond frustrating Complete waste of money, and time. ### 1/5 — Love the show app awful *2020-01-23, version 6.5.1* Frustrated app starts stops. Make it easy!!!! Pleaseeee ### 1/5 — No improvement *2020-01-16, version 6.5.1* Still in the New Years and the app still keeps crashing and pausing more frequently. So I’m waiting for some improvement or I’m switching radio stations. I’m waiting! ### 1/5 — Frustrating *2020-01-13, version 6.5.1* App freezes and pauses constantly! ## Most praised reviews (10 highest-rated) ### 5/5 — The BEST app I own *2021-07-28, version 6.6* Heidi and Frank make me laugh every day! Sometimes I lol at work, which can be awkward, but a great conversation starter. Can’t live without this show ### 5/5 — Thanks for the update!! *2018-07-22, version 6.5.1* Thanks for updating (Upgrading) the app. It’s much easier to use now. ❤️❤️❤️ ### 5/5 — Thanks for the good, useful app! *2015-09-28, version 5.0.9* Now I don't have to go through any other sites to get right to the Heidi and Frank show. Launches fast and hasn't dropped the signal like some sites. ### 5/5 — Best app ever! *2014-01-06, version 1.0* Not living in Los Angeles area any more... This app is thee best way to listen/watch live even listen/watch past shows!!! Makes the days and nights so much more comical and lovely! <3 ### 5/5 — Love them! *2012-03-05, version 1.0* The best VIP for life! ### 5/5 — 5 stars *2012-02-06, version 1.0* I was confused why there wasn't 5 stars for the Heidi and frank app. I soon read all the geeks decided to complain about the multitasking and not rate Heidi and frank. At least give them 5 stars and then voice the concerns about app details. VIP for life. ### 5/5 — Heidi and Frank *2012-01-15, version 1.0* Are the best show around! ### 5/5 — HFS Show best out their!! *2011-01-18, version 1.0* We all have fallowed these two for years! Frank army! I love Dig Tussy! ### 5/5 — The greatest show on the radio is now the greatest show on my iPhone! *2011-01-17, version 1.0* Heidi and Frank bring the perfect mix of funny and lewd to make anyones day go by quicker!! If you haven't heard of or listened to the The Heidi & Frank Show, do yourself a favor and get this app now and listen to the whole show!! ### 5/5 — Radio is Dead! *2011-01-05, version 1.0* Heidi and Frank are completely changing the way you think about radio! New content everyday, live shows from 10am-12pm every weekday. Makes the work day fly by, and now they have an app to make listening even easier. Keep up the good work. --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-06-10.*