# Heinemann — Duty Free & Travel Value > Duty-free shopping, travel retail, and lifestyle inspiration app. (iPhone/iPad app by Gebr. Heinemann SE & Co. KG.) - Source: https://appshunter.io/ios/app/heinemann/id474735793 (this page in markdown: same URL + `.md`) - Developer: [Gebr. Heinemann SE & Co. KG](https://appshunter.io/developer/474735796) - Category: Travel, Shopping - Price: Free - Rating: 4.85/5 from 48 App Store ratings · 23 written reviews indexed - Age rating: 17+ - Requires: iOS 16.4 · 36 MB - Languages: English, German - Released: 2011-10-25 - Data updated: 2026-08-15 - Monetization: free with in-app purchases - User reviews in markdown: https://appshunter.io/ios/app/heinemann/id474735793/reviews.md ## What is Heinemann? Your personal companion for duty-free shopping, lifestyle and inspiration! Discover a world of inspiration and exclusive content as you embark on your Heinemann duty-free shopping journey! LET YOURSELF BE INSPIRED Experience a fascinating journey through our carefully curated content. From stories that capture the beauty and diversity of our world, to the latest trends and novelties, to useful knowledge and creative tutorials. DISCOVER THE HEINEMANN WORLD Explore our stores at your departure airport even before your journey begins. Find out about current promotions at your departure airport and benefit from exclusive advantages from our partners. SHOP ONLINE Discover our selection of high-quality cosmetics, exquisite spirits, first-class wines and be inspired by our products available exclusively for travelers - our coveted Heinemann Exclusives and Travel Exclusives. Place your order directly in our app and collect it directly from the Click&Collect counter on the day of departure. ENJOY EXCLUSIVE BENEFITS As a member of our Heinemann X ME program, you get access to exclusive coupons and promotions. Collect loyalty points and benefit from offers and services from our partners at various airports. ## Key features - Duty-free shopping inspiration - Exclusive content and trends - Airport store discovery - Online shopping for travelers - Click & Collect service - Loyalty program benefits ## Recent user reviews (10 of 23) All indexed reviews: https://appshunter.io/ios/app/heinemann/id474735793/reviews.md ### 1/5 — Horrible *2026-03-20, version 7.4.0* Useless app ### 1/5 — Never works *2024-11-12, version 7.1.0* Once again overseas trying to use this silly app it has never worked since day one they struggle to support this app I’ll not bother again to use it ### 1/5 — Your app doesn’t work *2024-09-12, version 7.0.1* Can’t log into your app. It Doesn’t work! Total waste of time! ### 1/5 — Get it together. *2024-05-01, version 6.13.0* This has got to be one of the worst apps I’ve used 😕. Always doesn’t work at airports. Go figure. ### 1/5 — Can’t join up *2023-09-29, version 6.13.0* My details are all correct, my password has the required 8 characters, my birthday is correct and I have read the terms etc. I have ticked all the boxes and yet my ‘filled in data is invalid’. Nowhere to go really. (Well actually I am neither Mrs nor Mr, but I chose the gender appropriate option.) ### 1/5 — Stupid app *2023-09-21* Stupid app, stupid programmer, even more stupid the guy who hired the programmer. Impossible to create account, states that input information is incorrect, without specifying what allegedly is incorrect, while everything is correct. ### 1/5 — Should be zero stars *2023-07-04, version 6.12.0* The worst app I’ve ever used. Unusable accepts my search but when item is selected it just goes into a loop trying to sell me something completely different. I’ve removed it and gone to Dan Murphy’s at least their app works! ### 1/5 — Outdated stock list *2023-06-04, version 6.12.0* Is not up to date with the stock I saw available in store. Only provided the option of Mrs and Mr for sign up options. ### 5/5 — Impressed *2023-04-06, version 6.11.0* I’ve tried a lot of apps with a similar purpose but this is by far is the best! Easy to use, highly informative and beautiful graphics! ### 5/5 — Convenience to life *2023-04-04, version 6.11.0* The Heinemann app brings so much convenience. No need to queue up as you can order and collect the order before you depart. You can even check what’s in stock… so good! ## Frequently asked questions about Heinemann ### What does the Heinemann app do? The app serves as a personal companion for duty-free shopping, offering lifestyle inspiration and exclusive content. It allows users to discover products, explore airport stores, and shop online for items like cosmetics and spirits. ### What are the key features of the app? Key features include browsing curated content, discovering airport store promotions, online shopping with home delivery or airport collection, and accessing exclusive benefits through the Heinemann X ME customer program. ### Is the app free to use? Yes, the app is free to download and use. While the app itself is free, it facilitates purchases of duty-free items and may offer in-app purchases or promotions. ### What kind of products can I buy through the app? You can shop for a selection of high-quality cosmetics, exquisite spirits, and first-class wines. The app also features exclusive products available only to travelers, known as Heinemann Exclusives and Travel Exclusives. ### How can I receive my online orders? You have two convenient options for receiving your online orders. Products can be delivered to your home up to 6 months before departure, or you can collect them directly from the Click&Collect counter at your departure airport on the day of your flight. ## Version history (last 5 releases) ### 7.4.2 — 2026-08-13 With the new product scanner, you can scan barcodes of our products directly in the app and instantly access all the important product information at a glance. We hope you enjoy our app and look forward to receiving feedback at: service@heinemann-shop.com. ### 7.4.1 — 2026-05-12 We've optimised the offerings from our locations directly on the homepage. Select your airport shop and view current events and our product range at any time! We hope you enjoy our app and look forward to receiving feedback at: service@heinemann-shop.com. ### 7.4.0 — 2025-11-27 We have successfully transitioned our CRM system to a new platform to provide you with a more stable and efficient experience. All existing data has been securely transferred, and you can continue working as usual. If you have any questions, our support team is happy to assist you. We hope you enjoy our app and look forward to receiving feedback at: service@heinemann-shop.com. ### 7.3.0 — 2025-11-18 We have made minor optimizations for access to interfaces. We hope you enjoy our app and look forward to receiving feedback at: service@heinemann-shop.com. ### 7.2.2 — 2025-11-03 We have optimized the app for iOS 26. We hope you enjoy our app and look forward to receiving feedback at service@heinemann-shop.com ## Apps similar to Heinemann | App | Rating | Price | Category | | --- | --- | --- | --- | | [Uptrip - Flight Rewards](https://appshunter.io/ios/app/uptrip-flight-rewards/id1658587501) | 4.5 (97) | Free | Travel | | [Taxi Deutschland](https://appshunter.io/ios/app/taxi-deutschland/id454467694) | 4.3 (23) | Free | Travel | | [Passngr – Make it your flight](https://appshunter.io/ios/app/passngr-make-it-your-flight/id1113006546) | 4.7 (113) | Free | Travel | | [Motel One](https://appshunter.io/ios/app/motel-one/id389384282) | 4.8 (657) | Free | Travel | | [BER Airport](https://appshunter.io/ios/app/ber-airport/id670935876) | 4.4 (51) | Free | Travel | | [H Rewards: Book a hotel stay](https://appshunter.io/ios/app/h-rewards-book-a-hotel-stay/id1554067603) | 3.5 (4) | Free | Travel | ## More apps by Gebr. Heinemann SE & Co. KG - [Aviator F-Series](https://appshunter.io/ios/app/aviator-f-series/id1166868694) - [Aviator F-Series Mark 2](https://appshunter.io/ios/app/aviator-f-series-mark-2/id1440254854) - [Bergson](https://appshunter.io/ios/app/bergson/id1443743026) - [Unifree](https://appshunter.io/ios/app/unifree/id6677036677) - [Tax Free - Heinemann](https://appshunter.io/ios/app/tax-free-heinemann/id6741581101) All apps by Gebr. Heinemann SE & Co. KG: https://appshunter.io/developer/474735796 --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-15.*