# Heka — user reviews

> 19 indexed App Store user reviews of Heka by Livpure Pvt Ltd, rated 3.69/5 from 42 ratings.

- Source: https://appshunter.io/ios/app/heka/id1457659727/reviews
- App overview in markdown: https://appshunter.io/ios/app/heka/id1457659727.md

## Most critical reviews (10 lowest-rated)

### 1/5 — App not working

*2025-07-16*

App open hi mai ho rahi sirf profile update mang rhaa or vo kar dene ke baad bhi unsuccessful dikha raha ekdam bakvas app banai he

### 1/5 — Worst

*2024-11-07*

Unusable

### 1/5 — Heka voice command not working

*2024-02-16*

Tried to setup heka commands with iPhone shortcuts app, but it never works. It always gives error saying heka says command failure

### 1/5 — Worst……Can’t connect smart ac with home wifi

*2023-09-05*

It stucks on loading symbol after putting password of wifi

### 1/5 — About the app

*2023-04-08*

This is fake and worst application i ever use 
It can’t working

### 1/5 — App crashes

*2023-01-19*

It was tough adding the livpure plug to the app. Now the app crashes whenever I click on the plug name. Only on off works for the plug.

### 1/5 — Heka-Alexa integration

*2022-08-28*

The software needs to be updated as Device doesn’t work with alexa for most of the times the behaviour is very erratic

### 1/5 — App stops working frequently

*2022-04-26*

App functionality is great but the app is very unstable. Eveynight something happens due to which app stops working. Keeps getting cannot connect error. I have tested multiple times & it's the same behavior.

### 1/5 — App chrashed

*2020-11-16*

Need update to have the crashing issue sorted

### 2/5 — App Crashes Unexpectedly

*2020-12-21*

The app has a bug, it always crashes once I click on my appliance window.

## Most praised reviews (9 highest-rated)

### 5/5 — Super response from vittal sir

*2023-04-14*

I have lot of doubts and lot of issues in Heka app, but all problems solved, I have a great response received from Vittal sir from Heka , thank you sir for unforgettable service , u didn’t give normal service, in every aspect u followed and everything solved.

### 5/5 — Heka application working properly

*2023-03-10*

I got a call from live pure customer service and they gave me proper guidance on how to connect my ac with Heka app and also with alexa app so that my ac connect well and working properly I am very happy with livepure customer service.

### 5/5 — Impressive

*2022-02-21*

Nice developed app and works very smoothly. Been using it for a while now and very impressive

### 5/5 — Nice product

*2022-02-21*

Nice product

### 5/5 — Awesome app

*2019-07-26*

Excellent app . With internet wifi connection

### 5/5 — Excellent App

*2019-07-23*

Im controlling my AC remotely from anywhere, really nice app and very usefulness for elders whose don’t know how to operate ac remote manually, we can operate from anywhere as our wish, thanks Heka app and team.

### 5/5 — Nice app

*2019-07-06*

Superb app for the smart AC.

### 5/5 — Livpure Heka

*2019-06-11*

Beautifully designed application for seamless control of ac. Really liked it...

### 4/5 — Overall a good app

*2024-04-04*

Its keep getting crashed whenever we change something.

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-17.*