# Helbiz - Micromobility Hub — Shared Mobility Platform > Shared electric vehicle rental for urban transportation. (iPhone/iPad app by Micromobility.com, Inc..) - Source: https://appshunter.io/ios/app/helbiz-micromobility-hub/id1438844293 (this page in markdown: same URL + `.md`) - Developer: [Micromobility.com, Inc.](https://appshunter.io/developer/1438844292) - Category: Travel - Price: Free - Rating: 4.80/5 from 13,472 App Store ratings · 114 written reviews indexed - Age rating: 4+ - Requires: iOS 14.0 · 121 MB - Languages: American English, Canadian French, German (Germany), Indonesian, Italian, European Portuguese, Russian, Serbian, Chinese (Simplified, China), European Spanish - Released: 2018-10-19 - Data updated: 2026-08-28 - Monetization: free with in-app purchases - User reviews in markdown: https://appshunter.io/ios/app/helbiz-micromobility-hub/id1438844293/reviews.md ## What is Helbiz? Welcome to Helbiz - the ultimate urban mobility solution at your fingertips! Embrace the freedom of seamless travel across the city with our range of electric vehicles. With a single login, you unlock a world of convenient, eco-friendly pay-as-you-go transportation. Diverse Fleet, Instant Access Instantly rent fleets of electric vehicles with a tap, from e-scooters, e-bikes and e-mopeds from Helbiz, Skip Wheels and Mimoto Whether it’s a quick commute, a leisurely ride, or a fun trip across town, our vehicles are ready whenever you are just scan the code of a vehicle in the app and you will be riding in a few seconds. Why Choose Helbiz? - Convenience: Instant access to a variety of e-vehicles - Eco-friendly: Reduce your carbon footprint with our electric fleet. - Flexibility: Pay-as-you-go, ride-subscriptions or enjoy unlimited rides with HelbizPlus ∞. - Seamless Experience: One account, multiple services. - Accessible: Available in numerous cities globally. Join the Helbiz Community Download Helbiz now and step into a world where urban mobility is not just about getting from A to B, but about enjoying every moment of the journey. For more information, visit our website at www.helbiz.com. Experience freedom, convenience, and fun - all in the palm of your hand with Helbiz. ## Key features - Rent e-scooters, e-bikes, and e-mopeds - Access vehicles from multiple brands - Pay-as-you-go or subscription plans - Scan to unlock and ride - Eco-friendly electric transportation - Available in numerous cities globally ## What do users think of Helbiz? Overall sentiment: negative **Pros** - 🚀 Fast and easy to use - 🚲 Decent scooters - 💡 Unlimited pass options **Cons** - 🐛 Frequent technical issues - 🔒 Poor customer service - 💰 Overcharging and hidden fees - 🚫 Unreliable and non-functional scooters - 🗺️ Confusing parking/locking requirements - ⏱️ Slow and sluggish performance **Commonly reported bugs** - Scooters randomly shutting off during rides - Issues with ride start/end and charging - Inaccurate location tracking and parking verification - Persistent app crashes and connectivity problems **Most requested features** - Improve app stability and reliability - Enhance customer support and refund policies - Provide better transparency on pricing and fees - Optimize scooter performance and battery life - Simplify parking and locking procedures ## Recent user reviews (10 of 114) All indexed reviews: https://appshunter.io/ios/app/helbiz-micromobility-hub/id1438844293/reviews.md ### 1/5 — Asset stripping Co *2025-06-14, version 4.1.2* Looks like these US parasites took over mimoto - a brilliant Italian company offering electric scooter travel around the city - and ran it into the ground. ### 1/5 — Money up front *2025-01-04, version 4.1.2* Wanted you to give your payment method before giving rates. No way to do business. ### 1/5 — Terrible company and business *2024-05-24, version 4.1.2* I want to see this company in the ground after how their scooters didn’t work and I they still charged us. ### 5/5 — aHell of a Ride. *2024-04-21, version 4.1.2* I burnt a mclaren with this two well beast ### 1/5 — Don’t rent in LA Venice beach *2024-04-04, version 4.1.2* Please don’t waste your money on this brand if your in that area all the scooters down the strip are broken , not working , seats broken overall I wasted 12$ in unlocking 12 scooters that did not work . Please use a different brand if your in the area this brand clearly don’t care about maintenance on there product ### 5/5 — First Time!! *2024-03-30, version 4.1.2* Love it!! ### 1/5 — Bike didn’t work *2024-03-22, version 4.1.2* Bike charged me but didn’t work. ### 3/5 — Expensive!! *2024-03-22, version 4.1.2* 5 mins for 5 dollars! ### 1/5 — Slooooooow!!! *2024-03-18, version 4.1.2* Used it in Tampa once. What could’ve been 7 minutes ride turned to 15 minutes because most of the way the scooter would slow to crawling speed at which it’s hard even to keep it balanced. So, I walked it until it would speed up again. As a result the ride was $15 - a few dollars more than if I would taken a taxi. Simply not worth it. I am surprised they are still in business. ### 1/5 — Scam *2024-03-16, version 4.1.2* Made me deposit 10$ and charged me from that the first ride, after that the only payment option was directly from my card and not what was left of the deposit, so I have 7$ in the account that I can’t take out or use. It’s not a lot of money just scummy way to do business. ## Frequently asked questions about Helbiz ### What is Helbiz? Helbiz is a shared mobility platform that offers on-demand access to a fleet of electric vehicles. You can rent e-scooters, e-bikes, and e-mopeds for convenient and eco-friendly travel within cities. The app allows you to find, unlock, and pay for rides easily. ### What types of vehicles can I rent with Helbiz? You can rent a variety of electric vehicles, including e-scooters, e-bikes, and e-mopeds. The platform partners with multiple providers like Helbiz, Skip Wheels, and Mimoto, giving you access to a diverse fleet. ### How much does it cost to use Helbiz? Helbiz offers flexible pricing options. You can choose a pay-as-you-go model for individual rides, opt for ride subscriptions, or enjoy unlimited rides with the HelbizPlus ∞ plan. Specific pricing varies by city and service. ### Where is Helbiz available? Helbiz is accessible in numerous cities globally, making it a convenient option for both local commutes and travel. You can check the app or their website for specific city availability. ### How do I start riding with Helbiz? To start riding, download the Helbiz app and create an account. Once registered, you can locate available vehicles on the map, scan the QR code on a vehicle to unlock it, and begin your ride within seconds. ## Version history (last 5 releases) ### 4.1.2 — 2024-03-12 We frequently update the app to add new features, improve the user experience and make it more fluid and reliable. The latest enhancements in this update include: - Bug fixes and UI improvements ### 4.1.1 — 2023-12-15 We frequently update the app to add new features, improve the user experience and make it more fluid and reliable. The latest enhancements in this update include: - Bug fixes and UI improvements ### 4.1.0 — 2023-11-15 We frequently update the app to add new features, improve the user experience and make it more fluid and reliable. The latest enhancements in this update include: - Bug fixes and UI improvements ### 4.0.9 — 2023-11-09 We frequently update the app to add new features, improve the user experience and make it more fluid and reliable. The latest enhancements in this update include: - Bug fixes and UI improvements ### 4.0.8 — 2023-11-06 We frequently update the app to add new features, improve the user experience and make it more fluid and reliable. The latest enhancements in this update include: - Bug fixes and UI improvements ## Apps similar to Helbiz | App | Rating | Price | Category | | --- | --- | --- | --- | | [Cooltra: E-moped rentals](https://appshunter.io/ios/app/cooltra-e-moped-rentals/id1083424977) | 4.6 (423) | Free | Travel | | [BIT](https://appshunter.io/ios/app/bit/id1464155063) | 1.7 (65) | Free | Travel | | [Superpedestrian LINK Scooters](https://appshunter.io/ios/app/superpedestrian-link-scooters/id1487864428) | 4.5 (52,060) | Free | Travel | | [Spin — Electric Scooters](https://appshunter.io/ios/app/spin-electric-scooters/id1241808993) | 4.7 (488,519) | Free | Travel | | [Go X - Ride the Future](https://appshunter.io/ios/app/go-x-ride-the-future/id1445869156) | 4.7 (20,602) | Free | Travel | | [Dott – Moving us closer](https://appshunter.io/ios/app/dott-moving-us-closer/id1440301673) | 4.8 (8,955) | Free | Travel | ## More apps by Micromobility.com, Inc. - [MiMoto by Helbiz](https://appshunter.io/ios/app/mimoto-by-helbiz/id1258546477) - [Wheels \| Private Rentals](https://appshunter.io/ios/app/wheels-private-rentals/id1436122530) - [Helbiz Live](https://appshunter.io/ios/app/helbiz-live/id1570423369) - [micromobility.com](https://appshunter.io/ios/app/micromobilitycom/id6467664652) All apps by Micromobility.com, Inc.: https://appshunter.io/developer/1438844292 ## Related topics [helbiz](https://appshunter.io/ios/topics/helbiz) · [hmp bikes](https://appshunter.io/ios/topics/hmp-bikes) · [helbiz live](https://appshunter.io/ios/topics/helbiz-live) · [ibot by mobius mobility](https://appshunter.io/ios/topics/ibot-by-mobius-mobility) · [moped rental](https://appshunter.io/ios/topics/moped-rental) · [micro mobility](https://appshunter.io/ios/topics/micro-mobility) · [ynerluz electric mobility](https://appshunter.io/ios/topics/ynerluz-electric-mobility) · [hoppy mobility](https://appshunter.io/ios/topics/hoppy-mobility) · [bitmobility](https://appshunter.io/ios/topics/bitmobility) · [mopedi](https://appshunter.io/ios/topics/mopedi) · [hikobike](https://appshunter.io/ios/topics/hikobike) · [wayz mobility](https://appshunter.io/ios/topics/wayz-mobility) · [fluxx daily](https://appshunter.io/ios/topics/fluxx-daily) · [bicicas](https://appshunter.io/ios/topics/bicicas) · [whoosh scooter](https://appshunter.io/ios/topics/whoosh-scooter) · [esd cyclepay](https://appshunter.io/ios/topics/esd-cyclepay) · [yego mobility](https://appshunter.io/ios/topics/yego-mobility) · [weped](https://appshunter.io/ios/topics/weped) · [repsol egypt](https://appshunter.io/ios/topics/repsol-egypt) · [hapali](https://appshunter.io/ios/topics/hapali) --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-28.*